Why is the all hands happening? Does anyone have any thoughts on what they are doing? Probably more layoffs right?
Keep Call Centers in America Act
https://info.siteselectiongroup.com/blog/the-keep-call-centers-in-america-act-a-turning-point#:~:text=The%202025%20Keep%20Call%20Centers,that%20offshore%20customer%20service%20operations. Keep Call Centers in America Act may have a huge impact on... — read more
AJ is absent
Where is the CPO? Haven’t seen him on any of our customer calls and we’ve been getting those customers.
Five9 Insider trades
https://www.marketbeat.com/stocks/NASDAQ/FIVN/insider-trades/
They read our posts
It patiently obvious that the board and or there surrogates read these posts and surveys. When people here decried layoffs for just the proletariat, they appeased the masses by throwing them a few senior execs, all be it the wrong ones and none from... — read more
Sadly lower the stock goes, more the cuts/layoffs
Sad state of affairs. And there is no end in sight.
Laid off in March and still looking for a job
I’ve made it to final rounds more than once only to be turned down over things that don’t even make sense. It’s wearing me down. I miss my job and I miss my coworkers. And I really miss having a steady paycheck. Being laid off can really mess up your... — read more
Did new layoffs start?
Rumor has it Five9 started firing folks without severance. The new tactic is fake performance based reviews mentioned earlier?
I don't think it's delusional to be hopeful?
Many leadership changes. Hopeful for the change it will bring. Indeed, Ajay is problem. BUT beyond that the top change of CEO could be good.
So...
A lot has changed at Five9 leadership level since i was let go in April. What’s the ground reality? As long as AJ and Panos are around y’all are doomed. Get out while you can. I also see Matty T's friends got promoted. What a sh-tshow. Hehehehe
So Tuckness Can Handle 25 Direct Reports?
Because that's how many he has now...
Mike take your EVP Staff with you when you go!
Grossly incompetent EVP staff that is driving the business into the ground
New CEO means what?
Fewer layoffs?
Remove personal files from company computer
They can read your personal files and when they let you go they'll lock down your computer and won't let you get anything off it. Happened to a co-worker last layoff
How many people are actually being replaced by AI?
I’d bet most of these jobs are just being offshored to cheaper labor. Not that it makes much difference, we end up jobless either way, but it’d be nice to know the truth. There’s just too much gaslighting going on.
More layoffs coming despite Mike leaving
I'm sure all of you have noticed that the trend now is to lay people off and replace them with somebody in India or the Philippines. Do yourself a favor, get your resume up to snuff because chances are good, especially if you didn't get the best... — read more
Check out this post about Anson and how they have “helped” other companies…
https://www.linkedin.com/posts/giovanni-tarone-569935240_wait-its-a-what-up-hey-five9-are-you-activity-7356672318179352576-QAo4
On Mike’s way out he promoted the godson and cleaned house with his directs, yet the least useful guy running product lives on?
How in the world is this guy not at the top of the list of people who are not adding value that need to be removed? Putting aside the ridiculous new CRO title- as long as Ajay is around this place is going NOWHERE!
It's already in the news
Five9, provider of the Intelligent CX Platform, today announced that its Chief Executive Officer, Mike Burkland, has decided to retire from his role as CEO. Burkland will remain in the CEO role until his successor is appointed and then will continue... — read more
Mike sends email he is retiring
In a surprise move, Mike sent out an email to everyone in the company today saying that he is retiring. He indicated that the company is searching for a new CEO Here's hopung that we find one that the market loves and their stock surges again!
Mike is out
Can't say I'm surprised. Wonder if that means we really are gearing up for an acquisition
Five9 Stock
The nose diving Five9 stock could best be described by Gordon Gekko, a dog with fleas.
Beware of "Anonymous" surveys
The so-called anonymous surveys are anything but that. They know who you are and will deal with you accordingly.
I miss Rowan
During his 4 years tenure, this dude made more good for Five9 than Mike Burkland during the decade.
Layoff and sale rumors intensify as three execs are ousted
Five9 ousted three senior executives, signaling potential turmoil within the cloud contact center leader, a source told CXToday. The decision is paired with speculation that the broader staff will experience layoffs and the growing speculation that... — read more
Fire the CPO
This guy has no idea how to build products to remain competitive. Mark my words this will be the biggest bottleneck towards any growth, market traction etc that we might ever have as a company.
All hands major fumble
Mike is the King of double speak when asked if there were more rifs planned he immediately said NO then immediately followed it with it depends on bookings! He was asked where we were when it came to profitablity goals that would help us avoid future... — read more
Five9 a recruiter's dream
Was contacted by a recruiter yesterday and chatted with them about what's happening at Five9 and they said that it's a well known fact that most people here are trying to get out because of the unstable situation at the company.
Stability in Product Engineering? Leadership says yes. Reality says otherwise.
Product Engineering leadership says its structure will be maintained. Until when? At this point, it’s impossible to trust anything leadership says. One moment everything is fine, then suddenly there are "challenges," and then it’s just for... — read more
All Hands for What???
If you could ask Mike/estaff a question at the All Hands, what would it be? Since we can’t even post an anonymous question for the meeting, let’s hear from those that have valid questions and concerns. Maybe someone will see them.
The only thing that changes after layoffs is the workload
When we lose people, especially those in critical roles, there’s no real follow-up or plan to fill the gaps. The work doesn’t go away, it just gets dumped on those of us who remain. Managers aren’t looking for efficiencies, they’re simply... — read more
Execs got canned this weekend
I had a meeting this morning with Tricia the CPO of Five9, but was told that she is no longer with a company. Rumor is that several people got let go this weekend including high-level EVPs.
If only we had a board
Most companies with an independent board would have fired Mike by now, given his abysmal performance and the collapse of the company's stock. But since Mike controls the board, we have little to no chance that he'll ever be removed.
Is anyone else going through the motions?
Since the last big layoff the work on my plate and the toxicity from my manager is quite high with very high expectations. Is it just me? I feel guilty that sometimes I can’t do all of the work being thrown at me.
What about the future of Porto?
What about the future of Porto?
Thoma Bravo
There was a rumor that Thoma Bravo was inspecting Five9 for possible purchase. Is that still true? Any idea of timing?
Leadership is running this place into the ground
How are we supposed to care about the work when leadership clearly doesn’t? They keep gutting teams, rewarding incompetence, and pretending everything’s fine while the product falls apart and clients grow angrier by the day. Nepotism runs deep. If... — read more
Depressing Hiring Page
https://www.five9.com/jobs Take a look (there are 3 pages), Engineering is hiring 99% in Chennai, India or Porto. The executives and AlixPartners are pawning off American jobs for offshoring. They're literally selling out America's future. It... — read more
Any idea when the next round might hit?
Not that there’s much left to cut. But clearly they don’t have a smarter solution to our problems.