Mike is purposely creating a toxic environment at Five9 as is evidenced by the results of the last employee survey. His plan is to get as many people to leave on their own as possible so they don't have to pay this average packages. That way you can... — read more 

Five9 is replacing pretty much every department with cheap Indian labor. I predict there will be a mass mass layoff removing everyone in the US with some execs left in the USA. The investments into massive Indian offices means it’s time to bounce... — read more 

Stumbled on this site for the first time, not a lot surprises me, but the trolls who slum it here have actually managed! The people in this forum must have completely forgotten the years of missed quotas, expectations and quota reductions (for... — read more 

Just a heads up—senior leadership confirmed there’s another round of layoffs coming. HR is already gathering names and suggestions. If your last review wasn’t great, you might be on the chopping block since they’re trying to base this one on... — read more 

Once again Mike did a terrible job on the fireside, didn't address the poor executive team survey results and when he was asked about job security he gave his terrible answer of , more sales and work harder. Mike please resign and all a competent... — read more 

Everyone is too demoralized to show up to the San Ramon office. The building is almost completely empty with e staff offices being the most vacant (obviously they care the least). What is the point of having an office, perhaps we could save a layoff... — read more 

There are still a lot of good professionals here at Five9, i want to preface by saying that. However, some high profile leaders (new and old) have let us down. The next 12 months will make or break us. We can rally and stay relevant or die. It’s that... — read more 

Hi, I’m the problem, it’s me.

Yea I spoke with the CPO for the first time a couple days ago. His days are probably pretty numbered. His ego is absolutely on a different level. Not approachable. Had no clue how certain orgs work, fights with sales and customer success. He acted... — read more 

Clearly whoever keeps writing these posts are the same person, but AlixPartners is the name of the agency. Look it up.

It has been confirmed by company insiders that Axil partners have been on-boarded. This "turn around group" is responsible for the last two official rounds of layoffs and has no credible history or plans for the company other than additional layoffs... — read more 

Does anyone have an estimate for the cost savings or headcount of the number of people impacted in the layoff Jul 7 2025

I don’t think you can fire your way to success.

We lost the head of UI and I think some designers and product managers during layoff today.

Before the inaugural layoff, there were two posts on TheLayoff for Five9. It's obvious that if there is an active board for your company on this website, run. No one is here for sunshine and ponies. Employee surveys are abysmal because of... — read more 

"Boomer Software" Anonymous - 2025

Five9s Senior Management is completely lost. They have no plan to get the stock back above. It's high of 200 per share. They keep hiring EVPs and letting workers go keep outsourcing internal positions to India which is a complete waste of time.

https://www.bfalaw.com/siteFiles/Cases/FIVNAmendedComplaintAsFiled.pdf

I was recently se-----y as--ulted at the work place and it really is impacting me mentally. I never thought I would say it. But #meToo. I’m not sure where else to post this. I am afraid that reporting this to the HR would cause me to lose my job... — read more 

Replace AI Leadership Hire a better CEO that doesn’t openly commit fraud, send him to jail. Immediately fire CPO Hire more engineering team members Fire all Indian employees (the offshore ones) Imprison Kathy Burkland Replace... — read more 

I’ve held back from posting, largely because some of the existing comments haven’t been shared in good taste. But after much thought, I feel compelled to add my voice. I’ve been with Five9 for over seven years, and I can say with certainty that... — read more 

According to that lawsuit (and sales) customers are dissatisfied with AI? Who drives our AI products? Jonathan R, CTO. He starts with "cool technology" and works backward to the product. What's the result? Low bookings from Agent Assist. Customers... — read more 

I mean look at some of the Linkedin histories. Some people start off as a low-level employee and then suddenly it's 1 year in a Director role. Instant promotion. 1 year in in a Sr. Director role. Instant promotion. 1 Year in VP. Instant promotion. 3... — read more 

https://www.bfalaw.com/siteFiles/Cases/FIVNAmendedComplaintAsFiled.pdf What’s at Issue? Lucid alleges that, between February 21 and August 8, 2024, Five9 and its executives repeatedly told investors that the company’s revenue was solid and on track... — read more 

Product Palooza is our WWDC and this is what we had to show as a 1 billion dollar revenue company?!

That was the worst presentation I’ve ever seen in my 15+ years of professional experience and I agree with everyone here. Rowan and Calan were leagues ahead.

That Product Palooza? Absolute timewarp. “Look, we can manage users and skills!” Cool, so can Microsoft Office 97. This isn’t innovation, it’s feature taxidermy with an “AI” nametag. Leadership’s just tossing buzzwords like confetti at a... — read more 

It's scary to see some top performers leaving, and even scarier to see how many other performing sales team member are actively interviewing. Five9 doesn't seem to care as long as they are loosing people who represent the past (disregarding if the... — read more 

Just trying to understand if there’s any credible info or internal chatter regarding the timing of the next layoff. Some say late Q3, others mention sooner. Would really appreciate any insights—thanks in advance.

comes across as a tech bro who learned a few silicon valley buzzwords. Is it that easy? I am relatively new in my career and if this clown can become the CPO of a billion dollar revenue company, I can keep dreamin. No rizz. all sus.

What’s with all these resignations? Where are people going and why?

I am close to someone high up in my management, they say this new guy is about to become the old guy very soon. Have patience, I hear a lot about him on here.

Five9 recently axed 4% of staff (100+ people) to focus more on ai stuff. hahahah. they say its about prioritizing investments in key strategic areas hahhaa what does that even mean, i guess it's polished CORP speak for we need to save money and cut... — read more 

The new product lead seems to have completely ki-led the product team, the product manager we work with resigned recently and I saw an interview scheduled on a tab for the other one we work with. RIP!

https://www.marketbeat.com/instant-alerts/michael-burkland-sells-12594-shares-of-five9-inc-nasdaqfivn-stock-2025-06-05/ Laughing all the way to the bank. Stock is near a 52 week low and still selling.

Strong rumors that Salesforce is now positioning itself for a take over of Five9. Contact Center Five9 and Salesforce Announce a Unified CCaaS-CRM Offering. There have also been strong rumors of Cisco wanting to acquire them. Either way the writing... — read more 

TheLayoff.com Thread regarding Five9 Inc. layoffs More layoffs coming but different this time There are more layoffs coming but this time they'll be more quiet and will be slowly replacing people with cheap Indian labor. Have your backup plans in... — read more 

There are more layoffs coming but this time they'll be more quiet and will be slowly replacing people with cheap Indian labor. Have your backup plans in place!

Five9 has shared more insight on its recent job cuts, which affected four percent of its workforce. That represents approximately 120 employees let go. Now, its leadership has asserted that the layoffs impacted “most” of its departments and centered... — read more