Ever notice State Farm Executives use the lines: a.) This is good for the customer b.) This is good for you c.) This is good for our future All during layoffs and metrics changes! Spousal battering is the same. Man or woman abuses his/her spouse and... — read more
CCC CALL CENTERS
What's going on in the Bloomington and Dallas Call Centers? We were notified today that their Saturday service levels have tanked and that our Call Center will be routed some of their calls. Anybody??
State Farm Corporate Ethics
Just ask yourself State Farm. Does your ethics align with your customer and your employees? If you are 100 honest, you would say NO! You have pulled families apart, forced people to retire, and engaged in RICO activity. Shameful! Engaging in... — read more
I am supporting the leadership, BUT...
We are at a breaking point in some markets and we shouldn’t be in this situation in the first place. I do also support current leadership but we are currently getting kill in every line of business operations support is gone. Better buckle up it... — read more
Life after the Farm
Just recently left State Farm and am very happy. The company has forgotten the value of their employees. I truly hope State Farm figures things out because I will always appreciate the company for how they developed me, and still have many good... — read more
News from the convention?
Isn't the agency convention going on right now? Any breaking news coming ?
On Agents
Agents are always looking forward, planning for what might happen, and figuring out how to make it work or find something else. (Some bitter) employees are whiners; complaining about management and agents being unfair to them. They have all the... — read more
How is Dallas OC
I am planning a transfer, anyone from Dallas OC here? How are things there now?
Sales Leaders should be the next to go
When is this group going to be looked at for a reorg/downsizing? Really, are they worth keeping around? Dead weight. I will say this though, they do have many perks such as travel, trips, etc. Overall, they are a drain on the company. Tipsord, are... — read more
Silently terminated?
How many out there have been terminated or forced into leaving/retirement before severance?
Irvine Claims
How are things in Irvine Claims? How many people left?
HR is shameful
HR had an all employee meeting this week and their executives spent almost 10 minutes laughing and making fun of retirees who wrote letters about the retiree select a gift going away. I am fine with the decision to do away with the gift, but this... — read more
Claims handlers refusing to give out manager info/transfer calls to managers?????
I work at a different insurance company. In the past if we had issues with a State Farm claim handler not responding to multiples calls or emails (or if they just plain didn't know how to do their job) we could request a transfer to a manager right... — read more
Injury Claim handling (and Auto ILR and wherever else this claim has been)
I just got off the phone with a friend's daughter who was in a car accident last weekend. The first thing that happened to her, was that when she called ILR they told her to file with the other company because the other person was at fault. She had... — read more
What's net gain/loss on auto ytd?
Anyone have this?
How is Hurricane Florence going to affect State Farm?
Any thoughts?
Data Integrity
How many years in row have we had the data integrity memo? You think that's because agents and their staff are showing high degrees of integrity? That's not happening from the low producing slugs. That's coming from the Ambassador crew. There's at... — read more
Partnering with IBM’s Watson- is SF playing with fire?
Don’t get me wrong, I’m all up for new technologies in the business, but bringing IBM's Watson into the picture seems to me like not such a wise move, given the bad publicity Watson already has. My two cents, a lot of risk for SF and a very little to... — read more
Here to help life go right.® No Help
No help. No update, of how policy holders will be taken care of. Lack of communications, no one to answer my calls and answers. There is not even an update on the SF homepage after this major hurrricane in the Carolina's How sad I know people that... — read more
Another systems reduction before end of year
Has anyone heard about another systems reduction before the end of 2018? Word has it another 400.
Preparing for change check in
With all the changes we all are/will face what tactics, tools, and or behaviors have you found to be the most helpful?
I feel for the new agent interns
We recently had a meeting and were told to expect renewal comp changing in the next 3-5 years, but higher first year comp, no comments on weather they are prepared for this type of transition since claims underwriting and basically everything else is... — read more
State Farm Agency Deployment Trainers QTD of 10/31/2018
Looks like our department of financial services trainers are shutting down as of 10/31. Who's going to fill the gap? First the FSA's, now the trainers? Will the Sales Leader's or AFS's fill the gap?
SF Bank
Hi, I’m being recruited for a bank job in Bloomington and I’m doing some digging into the financial results from the latest quarter. What the heck is going on there? Is it really a bank? What would I be walking in to? They have total assets of... — read more
Unemployment
Has anyone who received the severance payout been denied unemployment?
Lay offs in South Carolina areas
Do this mean that some of our local location office are going to closing.
Hurricane Florence
What kind of damage is the company facing with this storm approaching?
ET Transformation is successful
Wow since 7/14 the amount of work that ET has cranked out has been just amazing.. Its like we are sitting in a moden Day factory and widgets are popping off the assembly line.. So much straightforward guidance from MSO and leadership... Zero... — read more
Retiree select a gift program now discontinued
Wow, another take away by the company. What’s next?
Help Wanted - Florence Claims
Silent panic is running amok at Corp. They didn't need you before they need you now so, please come back...please, please, please.
SF has ponied up $250 Million to settle the judicial tampering case in IL
Here is the link: http://www.chicagotribune.com/business/ct-biz-state-farm-racketeering-accord-20180904-story.html So the farm is saying that they just want to pay some money to make it go away. That is a lot of going away money...
More layoffs, New Hyde Park office is closing
Over 80 people are being laid off as part of it. A State Farm office that employs 82 in New Hyde Park is slated to close at the end of November, according to the company and a state regulatory filing.v... — read more
The future of agency
"Over the last few years we have achieved significant gains in our company's financial position at the same time that we have endured substantial challenges from within and outside our organization. We have never been stronger, but more needs to be... — read more
There is Hope.
Appreciate some of the advice I've read here. I recently left State Farm and there is a lot out there!! I would recommend, if you're able, to take a little time if you do leave. But it's different for each person. My background: was a strong... — read more
Blatant Nepotism
Our CEO's son recently was promoted directly from manager to AVP. This is a brazen display of nepotism just in advance of an 8/31 QTD when hundreds more State Farmers will lose their jobs. You can question our CEO's competence, intelligence, and... — read more
What's next?
Anyone have inside scoop on what areas are coming up next for review?
SF Arena
I’m reading online comments from people who are upset over SF getting naming rights for the Atlanta Hawks’ arena. Can someone explain to me why? Isn't this just good marketing?
Thanks SF claims!
I’m a retired SF employee who recently had an auto claim. Was rear ended in Chicago and initiated the claim electronically. I have to say that I’m very pleased with the service I received. Had the repairs to the bumper done within a week, got a nice... — read more
EOM is interesting they can’t figure out it doesn’t work
I’ve never seen a company spend so much time implementing bad policy. Our satisfaction numbers dropped at exactly the same time EOM was put in place. Now they’re saying they implemented it wrong......he guys that’s not it!!! It doesn’t work, quit... — read more
Wait a second
They announce future office closures. 1.5 years later they give a closure date. Another year away. Rip off the bandaid already...what's the hold up? Stupidity? You expect anyone to believe it takes this long to implement your plans? Crazy thing is... — read more