https://www.businessinsider.com/whole-foods-ceo-john-mackey-memo-on-employee-survey-2019-10
"This year, a recurring theme was how the amount and frequency of changes in our stores were impacting our day-to-day work," Mackey wrote, according to a copy of the memo that was reviewed by Business Insider. "While change is something that we as a team must embrace to compete in the ever-evolving grocery retail space and meet the dynamic needs of our customers, our leaders are focused on implementing new processes and tools to help us balance the pace of change with current resources."