The leader of the largest division of Canon USA has tunnel vision and is simply focused on spreadsheets and not the real problems that trouble WTS.
If you want to other people to help sales out start off by looking in the mirror. What have you done for the WTS sales group since you took over in January?
For starters we have seen more price increases to both hardware and service while you admit the market it declining 5%-15% annually. You want us to sell more IT services but you don’t want to pay us. We can’t make more than a 2% override these days and our income is significantly decreased YOY. We then got stuck using this awful product called Google. Let’s not address the fact that not one person has acknowledged this was a great move. We simply don’t talk about it anymore because your mother told you if you have nothing nice to say don’t say it.
So when you tell those who work within WTS to help others, what have you done?
I am rooting for the grizzly bear!!!!