Verizon is discontinuing its customer support forum, a platform that has been active for 18 years. This decision follows recent significant layoffs within the company. The carrier is increasingly integrating artificial intelligence into its operations to streamline services. Customers can still access support through the My Verizon App and the company's website. The forum will officially cease operations on August 18th.
New York, New York
https://www.thestreet.com/retail/verizon-community-forum-shuts-down-after-layoffs