Some changes started this week in our area. Perhaps the area will streamline duplicated and irrelevant processes because everything seems to be over engineered and are constantly changing at this company. The low employee retention should be a strong... — read more 

Beth Reisinger was here a short time and was a key contributor under Jeff Wallace. It looked like he specifically brought her in to help at the CFO level any idea why she was let go the email that went out said it is effective as of today?

How to track employee 4 days in the office! Yes, thats about the best innovation they could come up with. Offering innovative competitive products, we’ll leave that to our competitors!

https://www.msn.com/en-us/news/us/lawsuit-accusing-usaa-of-favoring-military-officers-over-enlistees-certified-as-class-action-case/ar-AA1myIax

Rumor going around, is that come March/April time frame, they’ll be giving notices to a percentage of remote employees to either move closer to an office location, or get a 60 days layoff notice. That is the talk around the Tampa offices this week as... — read more 

Who came up with this benefit and why? IMO, that's the employee's obligation and should not be on the company's dime? I got the free-tier packet I signed up for, but afraid to activate it, thinking that it's another way for the company to track me. — read more 

Why would USAA change the Tuition Reimbursement program and not have a cushion for employees to transition. How is this a benefit when we have to pay our own tuition. We’ve not been able to get a straight answer and every question is an automated... — read more 

Company to customers: you can do it all online…..

Does anyone know how USAA goes about identifying who to layoff? Is it LIFO? Performance based? Something else? I'd like to get an understanding of how at risk I'll be in 2024.

https://www.msn.com/en-us/money/careersandeducation/massive-layoffs-are-coming-in-2024/ar-AA1m7lZO So do we think USAA will be laying off en masse or just here and there? That it's gonna happen is for sure, but is USAA one of the biggies or just a... — read more 

Hopefully, the complaints reported on the unprofessional behaviors in the workplace will be taken seriously in 2024. Inappropriate behaviors (i.e. retaliation, profanity, threats, etc.), including those made by EMGs and Directors, should not be... — read more 

Her email has already been scrubbed clean, clicking on the properties displays the default only, no other info shows. Her profile is still there, but the pic is gone, so the scrubbing and sanitizing is still a work in progress. Slack profile isn't... — read more 

RTO needs to stay 2-3 in office or at home depending if you are within 30 miles should get more days at home. I know it’s wishful thinking but spending hours of my life to sit in office with no one near me. The other depts don’t even talk to me or... — read more 

https://www.cnbc.com/amp/2023/12/21/lawmakers-praise-wells-fargo-branch-union.html If they can do it so can we.

There are plenty of job postings all around, but I keep seeing the same ones again and again, just with different dates attached. It's like the companies are posting job openings without having any intention of filling them. Am I only imagining... — read more 

Boy we've really heard that empty phrase a lot from exec management lately. Of course it's totally bogus, they might hear us alright but they have their gold earplugs shoved in deep. They really don't care at all and it's obvious now. This is the... — read more 

I see people hoping things would improve with time and while I appreciate their optimism, I think they're being delusional. We are past the point of improvement. Things can only get worse. We'll continue to see targets increase and overall... — read more 

getting FIRED! When you have employees who are ready to retire and/or leave but pick random employees to let go and pay them severance instead of those who are ready and willing, you are a CANCER to your organization. You don’t deserve the title of... — read more 

For those that can view the HR Town Hall, at 30 minutes someone who does not want to be on stage in place of their SVP or AVP explains how much was saved by putting healthcare out for bids. It’s apparent they chose a stinker. In this era of... — read more 

She might have seen the up coming layoff numbers starting Q1 next year. Better jump the ship to avoid public criticism

It was said yet again, I implore AML employees to shake the dust off, the bloodbath is incoming

For bringing her previous health care provider to USAA. Now, she’ll also receive a hefty severance pay. What a deal?!?!

Okay she did the right thing and resigned. let's move off the topic and in doing so signify to other toxic executives if they step down we'll stand down. Let's return to our regularly scheduled programming: drop a spicy rumor, tale of woe, or... — read more 

And another one bites the dust! So long CHRO. While I realize the email indicates the reason she is leaving and hope she is okay. She really destroyed the culture at USAA and treated a lot of employees terribly. For those that aligned themselves with... — read more 

Leadership is trying to push for Pulse to be moved from monthly to quarterly as if WE asked for that. It’s for their own selfish gain and worry about scores they are proposing this change. Do not go for this it’s for them not us. Another way to shut... — read more 

Cult of Fear. The cult has a new text… Extreme Ownership. They are using this book to put folks on performance management for things they have no control over. “You need to take ownership over not meeting the service goals.” There are many processes... — read more 

https://www.stripes.com/sports/2023-12-08/new-england-patriots-gronkowski-army-navy-game-12297923.html

some should wake up our commander and chief.... https://www.cnbc.com/2023/11/30/return-to-office-is-dead-stanford-economist-says-heres-why.html

Heard about layoffs in AML Operations early next year due to lack of work. Workflow projections were totally wrong and now people sit for weeks without any work. Similar to other banks, there will be layoffs based on low performance. More to come….. — read more 

It just dawned on me that all the people here are the ones who used to complain on EJS. When you ask yourself why people come on a layoff site to complain about company parties, its because this has turned into the new EJS!!

Y’all be careful they ain’t waiting until January They are litteraly combing through calls searching for reasons to let people go NOW. Before Christmas. They don’t care about anyone. The cr-ppy MCO in claims is who needs to go, but I heard from a MCO... — read more 

Who doesn’t want to waste their time fighting the crowd, hassle with traffic and parking, eat subpar food, and enjoy mediocre entertainment?!

Taking the place of open adherence and screwing over the front line employees even more. Goal jumped from 85% to 95% and is based on open phones states, meaning no more bathroom breaks, water breaks, or even ODOCing an acct extra or working EWLs... — read more 

Looks like someone that works from home posted for a higher position that said that they would keep their current work status if selected. Before the interview happened, the employee got informed that the posting was incorrect; they must show up to... — read more 

Very disappointing. A month before it happens we are told. Here we go more mental stress trying to change my life again. I think what makes me the most upset is the only reason for 4-1 is just because they can. Like a narcissistic toxic relationship... — read more 

Every manager in my district has this week off for PTO, yet when I asked my manager for flexibility a month ago for an urgent medical appt this week that needs two hours off, there is no capacity and I’m SOL. It is ridiculous how front line managers... — read more 

I looked up some folks in Bank and it looks like the whole org chart has flipped and flopped around !? Can someone with intel and good grammar please provide a summarization - include the good, bad and what else to expect? Feel free to include... — read more 

All over the news, Citibank's "secret" project to reduce staff. Their layoff page is lighting up too. What is USAA's project called, and does it involve a quota of PIPs. Reddit post says that EAP contractors for USAA are telling people to quit when... — read more 

Guess putting it on Pearl Harbor Day would have been totally unironic. That being said, it means the employee bo----g will start a day early. Don't expect any truth bo--s to be dropped, there weren't part of the budget. Expect to close the year off... — read more 

Year over year they cut our low level staff, and teammates leave with no backfills. Leaving us remaining to take on more work. I'm getting burnt out big time, while our VP is all smiles, giggles and bullsh-ts all day. Another monthly Pulse... — read more