10 min meeting scheduled out of the blue today….sounds like more layoffs hit this morning. May the odds be ever in your favor

Are our benefits safe or can we expect changes there as well?

When you are given notice you are not required to work your current job. You may spend a couple days handing off your tasks. That 60 days you are to use to job search whether internal or external. You will also attend some information sessions to... — read more 

I’m no fan of Wayne and hearing how he ran P&C, I was shocked when he was announced as the CEO in waiting back in Dec 2019. But, the issues with the OCC, that was years in the making and hit before he took the helm in Feb 2020. Unfortunately for him... — read more 

I have this on my personal google calendar, but with no recollection as to how it was added (as I'm now in the stage of my USAA career known as "Using White Claw As A Mixer"). I am going to guess it's from a layoff posting? Anyway. That's in two... — read more 

He came in like a wrecking ball..,

That's it. A once-great company sunk by greedy executives and id--ts.

Late Friday afternoon, the Director that I report to scheduled an unexpected meeting for myself and my peers, we are all individual contributors. Approximately half of my peers were either away for lunch or out for the day on PTO. The Director... — read more 

They are doing a purge. What will the environment be like after, both at USAA and here on the site. Sometimes that person who is a bit of a salty crab apple can be a high performer. They know they have skills and that's where they derive some... — read more 

Ok I get RTO su-ks BUT has anyone considered that before COVID. Most of the staff was in that huge campus building off Fredericksburg rd. I think it boils down to those insane expenses it takes to run that campus. If it’s not occupied they are... — read more 

to sink this once great ship! It’s time to re-evaluate and get back to basics to preserve 100 years of tradition before USAA becomes just another (extinct) Blockbuster company. If you think Fortune 500 list is not sufficient yardstick, just look... — read more 

Must be tough working in a building full of people that dislike you and look forward to the day you become the one laid off! We went from that d-mb terd Stuart “come on people, show some appreciation for your lower bonus” now to this big eared... — read more 

I was feeling a little down reading all of these posts but then I realized it's probably like 20 people complaining out of thousands of employees and all of the related companies listed on this site have just as many unhappy people. All of... — read more 

They are listing Jobs located in San Antonio as Hybrid although the job will required 4 days in office starting in January. Not suprising a deceptive company like this is STILL lying to potential employees.

Expect your calls to be picked apart word by word. It does not matter if you’re meeting your metrics. It does not matter if you’re new or seasoned. If you’re remote, you’re in their line of sight. And not in a good way. Goals revolving purely... — read more 

A source higher up in the budgeting office has advised me that more IT and AML/KYC to be impacted by end of September. Preliminary fiscal reports showing USAA is down pretty big this year so they are cutting where they can. They are doing this so... — read more 

Once January comes and that 4 day RTO hits I expect to see a mass exodus after bonuses are given (myself included). I would never recommend working here or doing business with this Godawful company. And this place is supposed to be a military... — read more 

...was given back in dividends to members 2 years ago, per the CEO's decision. ...was lost last year due primarily due to our inability to raise rates to keep up with non-CAT losses. The CEO does not take ownership for this but instead "took the... — read more 

Long time employees… curious on your thoughts. Has there been a worse CEO than Wayne? I’ve honestly never seen more people openly talk in office about how much they dislike him. Not just IPs but managers and directors… people in staff, bank... — read more 

Is that a passive aggressive microaggression / flex? Like it is relevant it took place on his "lunch hour", LOL Wait. Is Wayne not FLSA exempt?? Now I feel bad.

I watched the employee meeting live on UTV this morning and during the Q&A portion, the facilitator asked Wayne a question from Slack regarding limited growth opportunities for Remote workers now that the company is embracing RTO. As a remote... — read more 

Reading through the posts and comments, I understand the sentiment and questions being asked. However, the answers aren't correct. The same questions are being asked in the Slack thread, but the answers will be provided directly by leadership. And... — read more 

Every employee dealing with overwhelming stress, micromanagement, mental health struggles, and the fear of diminishing job security can rest easy tonight now that we’ve all been filled in on everything we need to know about chik-fil-a, the Christmas... — read more 

Thats how I now describe our once great association. USAA is STOLEN VALOR. Don't get me wrong - there are amazing people here. Currently serving military, veterans, and especially the spouses, but most of the company does not know what it means to... — read more 

If internal Voice of Employee channels were used in the manner intended, and if legitimate employee concerns were met with full transparency, the anonymous forums wouldn't exist. Yes, there are some nasty individuals spewing hateful sentiments... — read more 

I was reading one earlier, got out and poof it was gone!!! They must be busy after that tone deaf employee meeting.

As long as they line up with his blind mantra. Apologizing for the negative changes (RTO, layoffs) you forced/implemented doesn't give you a pass, Wayne. And where is the data on the part where you mentioned RTO is starting to show results??? I'm... — read more 

As long as they line up with his blind mantra. Apologizing for the negative changes you forced/implemented doesn't give you a pass, Wayne. Acknowledging increased workload without doing anything about it is crass, especially because it's a problem he... — read more 

Wayne, is talking about the core values right now. How can feel so proud of them when he doesn’t follow them himself?

Seeing the writing in the wall since coworkers are complaining about hours of travel. It’s not sustainable and I know they’ll leave. I don’t want to be the last one there, but I’m new to my career and every job wants experience and I’m scared to... — read more 

Analyzing USAA 2022 Annual Report to Members. https://content.usaa.com/mcontent/static_assets/Media/report-to-members-2022.pdf?cacheid=4127232305_p Tucked at the end of the report was the financials, if you notice net worth declined 32%... — read more 

I'm here to tell you that YES it is. Do not let them gaslight you into thinking it's bad out there that you won't find better benefits or pay. I'm making more in pay doing the same job I did at USAA with wayyyyyy less stress. And I'm no longer on... — read more 

As someone else noted, narcissists will always be with us: strutting their stuff, showboating on slack, harvesting 95% of the credit for the team's accomplishments. That's the way of the world (corporate, nonprofit, wherever). But even the most... — read more 

Here's my pre-synopsis: We'll have some cheesy but safe as milk music mix to open the meeting. Then the mission moment to make the employees feel like their own lives sukk a bit less. Then comes the strutting Peacock, who will be greeted with a... — read more 

For those of you that have been laid off recently, were you required to work all 60 days of your notice period? Or were you allowed to leave earlier and still get your severance package?

It was about our midyear scores. It was up earlier, but now it's gone? Was there something we weren't supposed to see?

It’s not supposed to be like this, right? We aren’t supposed to sit and watch while the Wayne and his corrupt EC systematically dismantle all the safeguards that are there to keep them from stealing the Members’ money, are we? We are told to raise... — read more 

Just wondering, but has anyone else here had a shrink or therapist join their team all hands meeting? We had one the other week and it was bizarre and just shows how out of touch they are because they can’t figure out why people are quitting and are... — read more 

For those in the bank, if you think these are the dark days and the light will soon shine out, I’ve got some bad news, we’re still far, far away from that sunlight. You cannot undue years of bad management and leadership decisions overnight, you... — read more 

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently.” —Warren Buffett This statement is particularly poignant at this stage of USAA’s history. More than any company I know... — read more