And the work just keeps piling up. I’m slammed with endless claims and deadlines every single day, working late just to keep up. No one even notices or thanks me. Instead, it’s just more pressure and higher expectations. I’m burnt out and feel like... — read more 

Are we seriously trying to do investments again? We just sold off the business a few years ago. No long term strategic vision here. The board is full of absentee landlords.

People don’t quit for fun. They quit because this place bleeds you dry. We lose good people all the time, and leadership couldn’t care less. They just pile more work on the rest of us and act shocked when we burn out too. Rinse. Repeat. Replace. — read more 

Some of the senior people are doing the bare minimum but pulling big salaries. If they started trimming from higher above, I wouldn't complain.

If executives lips are moving one thing is certain- they lying.

Layoff of AVPs happened, then Directors to hire so many in Fraud. Fraud finished hiring, already there have been secret firings of directors and ICs. Maybe severance for directors but not ICs

Have had the displeasure of working with the Fraud department and there’s a level of ego I’ve never seen. You can tell them they’re wrong, they’ll do paperwork to show that they’re right over every tiny thing. Overpromising, underdelivering... — read more 

The gaslighting here is next level. Last quarter my director praised my initiative, then used that same initiative as justification when I didn't meet some arbitrary metric. HR's response was to tell me to work on my time management. Meanwhile, the... — read more 

Be aware that if you or your family members are seeing USAA onsite clinical staff for your medical needs, you are NOT allowed to communicate with the medical staff once your employment is terminated. You are allowed to have your medical records... — read more 

Just got laid off and was wondering if anyone has any experience when moving from Cigna to COBRA coverage. I was hoping to transition by early Fall and I don't know if COBRA covers bottom surgery.

Does anyone have any insight as to when the next set of notices will be given out? Someone mentioned August in another thread but I wasn’t sure if anyone had confirmation. Speaking specifically for Bank, the Bank seems to be performing well so... — read more 

And are they hiring over there?

Retirees do, but was not sure on employees impacted in 2nd half of year and given severance packages.

The company has been attacking it's employees since 2019. The famous line from HR was "we've over invested in our employees," without actually capturing the raw problem of a broken board of directors that Wayne leveraged to buy a few... — read more 

Leadership claiming that remote workers are still part of the team is questionable. More and more commentary about an “ executive exception process” that no one will touch or take up the chain to get a posting for remote consideration is out there... — read more 

Cliques, gossip, and passive-aggressive behavior from leadership. It’s exhausting navigating such a toxic environment when you’re just trying to do your job.

Lockdown alert was sent but no details anywhere I can find on internal or external sources.

One thing I observed today was the posting of a workforce transition advisor opening. Now this isn’t gonna be one of those little bird told me bullsh-t post. I’m just reading between the lines. If you see that kind of an opportunity open up at work... — read more 

Anybody know of anymore Layoffs in ECIO? There seems to be a lot of job evaluation/job reassignments. Thank you!

I’m new here, and that’s the impression I’m getting. But is that even legal?

What happens to an employee who gets fired from USAA? What type of documentation or paperwork is given? Does the employee continue to get any type of benefits from the place? Was curious to know what the difference is between getting laid off... — read more 

Don’t feel life is over if USAA gives you the boot hopefully you get it with the severance. I know I was dumped because mine and my significant others medical. Seems a lot of people are laid off who had medical issues FMLA and used it minimally my... — read more 

What really happened to Hish? Why the sudden exit? Head of Bank Strategy also out. What the heck is going on over there??

I’m a remote employee and my wife was recently promoted within her company. We’re having to move out of state by end of August to accommodate her new job’s location. I’m worried about alerting HR of the move because of how anti-remote USAA is now. Is... — read more 

This week, anyone can validate?

It's deeply disappointing to see trusted and proven leaders like the CIO of LifeCo being pushed out under Amla's new direction, only to be replaced by her go-to people. In the past life CIO leaders brought much-needed stability, deep institutional... — read more 

Who the he-l promotes these people?

Who else is having fun with the lip service and iron clad for good ol boys club.

A memo just went out to all the USAA executives to stop referring to the San Antonio office as the “Home Office” - call it the “San Antonio Office”. In addition, stop using the term “Enterprise” (use “USAA” or “Our Association” instead). What’s the... — read more 

Who else notices that a few AVP or VP post here attempting to make Themselves sound smarter and worthy of their titles. It’s odd. Also for the record changing vpn to align with any city and location while posting is smart and throws everyone off on... — read more 

Anybody know anything about a July reorg in MGO/Marketing? Leadership has signaled big changes for a while now, but is predictably scant on details.

Would love to see a class action come out of this the way they lured workers with fake promises and a mostly scam work environment.

All non-executive and non-managerial employees should take a PTO day (sick day) at the SAME time. June 2 seems like a good day. Your employment will be cut sooner or later. So why not have a little fun. Who knows. Maybe the execs will learn how... — read more 

Serious question, how do some of us volunteer to be part of this layoff round? We know it’s coming in 2025 and 2026. If they need numbers, there are a few of us willing to take the package in order to protect others who may not have the ability to... — read more 

Is it a certainty by now?

This is part of mine, but I’ll post the full thing if people want— During offboarding, I saw that my same role, with the same responsibilities, reposted but a level down. At the same time, teammates who had long been performing portfolio work but... — read more 

Working here feels like running on a treadmill that’s stuck at the slowest setting. The layers of micromanagement make it impossible to take any real initiative, and most decisions get stuck in endless approval loops. The outdated systems and... — read more 

Probably not, but if you know you know.

Anyone know what's the attrition numbers EMGs are targeting by end of this year or next year ?