when you can just leave? __________I would not want anyone to interpret my question as provocative nor would I want to offend anyone, but I have noticed that people who realistically have a great chance of finding very good jobs elsewhere, stay in... — read more 

Steve Bandrowczak made the announcement that with Care AR and Service Now, every Xerox technician, whether they have 30 years or 30 days experience, will be able to provide the same expert level of service on a customers product. Obviously he has... — read more 

I thought the situation here would be much better after things start to somehow get back to normal with the vaccine and reopenings. But no! I wonder how much you think the pandemic has accelerated Xerox's digital transformation? Can the company... — read more 

I'm hoping senior management makes some statement soon to mandate the vaccination, to keep those employees who work closely safe. It's ridiculous it's not in place yet.

Sales?

Ever since Xerox took over GIS/XBS my work has been so much easier. I work in the warehouse. Before the takeover, local management expected me to go WAY above and beyond. Now, when those same managers ask me to do something, I say: 1. I no longer... — read more 

Is it just me, or do 20% of Xerox employees do 80% of the work? I'm just asking because in my department, we have guys who disappear/leave early, etc. while the rest of us pick up the slack. One of my coworkers is notorious for saying, "Go ask Joe... — read more 

Anyone know if Xerox Canada plans to give employees the September 30 new statutory holiday as a day off (National Day for Truth and Reconciliation) or are they showing their real colors here and lack of interest in indigenous issues which they have... — read more 

Xerox sold everyone’s soul to the devil. 👹 Nothing shocks me about how corrupt this company has become. I left on my own terms, not waiting to be sacrificed. Customers need to wake up as they are being neglected Bigtime. Time to wake up and Not get... — read more 

People are getting burned out and completely disengaged. It's like I'm surrounded by robots and not human beings. Morale is as low as it can get and it seems like nobody cares. People are simply going through the motions, that's it. It scares me... — read more 

Parts is a mess. Long gone are the days where you could order a part and actually get it the next day. Now when you order a part, it processes the next day and then ships out usually on the 3rd day if you're lucky. Everything is on back order.. — read more 

Should I read anything into it that Xerox is not on the exhibitors list?

If you thought machines were sold into the wrong environments in the past, just wait! Salespeople are now being told what to sell, and are being told if they don't close the sale they risk losing their job. Ethics is out the window. They will lie... — read more 

Xerox is implementing a new service philosophy, just show up! The idea is to train everyone on everything with the goal of having a tech just show up at an account just to stop the clock. Management doesn't care if the tech has the skill or the parts... — read more 

Technicians are slammed with calls. 15 calls a day. No time to do what’s needed on the equipment. Robbing Peter to pay Paul. This place deserves an award for the most amount of fire drills in a customer support situation. If you think this is... — read more 

How often do you experience verbal abuse here? I used to work for a company that had maybe even more problems than Xerox, but I never experienced verbal abuse there. That is unacceptable. Since I know that no one protects the employees here and that... — read more 

Old-timers or new employees?

Calling xerox HR is such a joke. You can’t understand what they are saying as they are outsourced somewhere and on speakerphone likely from home. Good luck to anyone trying to get a legible straight answer from this setup. Feel like I am calling the... — read more 

https://www.napa-net.org/news-info/daily-news/xerox-zapped-excessive-rk-fee-suit

Where is this company going? Is our leadership totally uninspired to get this company back on track?

No job is safe, but does every month have to be a layoff month at Xerox? I constantly have to worry about what will happen next month. How do they expect people to be motivated and do their best if they know that they can be shown the door at any... — read more 

Now I'm happy if I still have a job the following week.

Why do those that have left continue to come here? I can tell you why I do - I loved my my job, coworkers, all my mangers through my tenure 20+ years (yes, I was quite lucky), and my customers. It was fun working on very complicated problems and... — read more 

I'm now finding out multiple people at my core received monetary increases in July. This is going to give executive team backlash now that others that earned and not reviewed or discussed with now know. Gossip spreads fast, some are going to stand... — read more 

Ursula’s book is out!

5 years ago Xerox Corporate told an entire midwest state service team that their jobs were being outsourced to a 3rd party service company, and we're given a piece of paper signing on with the new company. If they didn't they were told to flip the... — read more 

Canadian labour force currently being re-badged and off-shored & provided with short term contracts. Toronto office admin hit with 70+ rebadges last week. Xerox isn’t even trying to hide its disdain for its employees this time around. What a sh-t... — read more 

What a relief to be free of this poorly managed company finally. Just sorry I stuck it out this long. I feel sorry for my old customers as I know they won’t get the service that they paid for. I am so done. Good luck with SNow and outsourcing of... — read more 

Considering everything, this ship should have sunk long ago. I'm not really sure how it's still holding on, but I'll be enjoying it and picking up my pay for the minimum amount of work for as long as I can. It's not as if Xerox deserves more from any... — read more 

I gotta ask, what the he-l is keeping you here? Customers dropping like mad, they are tired of AR issues, HCL a disaster, customers are catching on that they are not dealing with people in the U.S., nobody is paying their invoices, constant buyout... — read more 

Perhaps this dying company is just a victim of rapid technological change but I often wonder if Xerox would have succeeded if it had had more competent leaders? Maybe everything would be different if the leadership knew how to carry out a successful... — read more 

Has Xerox allowed you to purchase your lap top if you are VRIF or IRIF ?

Yep. So the next generation of production presses are here. Revoria PC1120 replaces the Iridesse with AI based ImageEnhance and full auto blending of specialties like pink so those who Adobe Illiterate customers and analysts can finally do something... — read more 

I actually wondered if they simply took most content out of a 2019 report. Highlights from 2Q 2021: More cost optimizations (layoffs) Admission of failure on non-print initiatives . “ Part of our strategy includes working with strategic... — read more 

I really liked someone’s motivational post that the skills someone has developed here are more valued than people think. Yes, X has mostly ruined people’s self-esteem. However, we should also be realistic. I don’t think I’ve managed to develop some... — read more 

So, Xerox is working with a 3rd party company to replace existing Service systems? Knowing how incredibly difficult it was to move internal integrated systems onto off-the-shelf platforms, I can't imagine a wholesale transition to another platform... — read more