to: Don Hendricks, Belk CEO. Request to Do an interview with WSOCTV channel 9 Charlotte-ABC affiliate. that will clear anything and everything up. Please Call station anytime to set up an interview
Belk issues - corporate still mostly down after 10 days
Security at corporate way up. Employees had to physically go in to get new passwords. Have to badge in main entrance and hall entrances now. Still several systems down, but MS Office is back up. ERAM down, leadership won't discuss sales. They are... — read more
Using visual managers
Any other visual manager being used as a stm and still having to complete visual manager tasks along side not being paid enough for all the task they want
Sales team manager vs store manager
Store managers working less hours than sales team managers, what are other managers feelings about this? Store managers working less than 40 hours Taking weekends off, working day shifts annd/or half days only, leaving early, arriving late, calling... — read more
Visits
How is it that we're all scheduled for a Tom Harvey visit, yet the only ones stepping up are your Regional and RVP? Then, to top it off, store management drops the news that we’re getting more positions. Seriously, how do you expect to add more roles... — read more
Always excuses and always a s-b story
I’m part time beauty and my check was not correct this week but is supposedly going to be correct on the next one. Belk always has a s-b story or excuses why things are not right. And it always benefits belk, always.i have a strong feeling something... — read more
delayed, and/or incorrect pay is a signal to get out
not only is delayed or incorrect pay against the wage and hour laws, it's a signal that a company is in serious trouble (computer problems or not), it's a giant red flag to get out. nobody should have to tolerate this in the workplace.
“I’m calling Mr Belk!”
We had an elderly customer tell us they are calling “Mr belk” as they know him personally to complain about the store.
Reflexis
Each store is being given a generic username and password to access Reflexis tomorrow. This will give stores the ability to see and adjust schedules and adjust time cards. Associates will not have individual access yet. Baby steps but this is a win!... — read more
Pay checks came
For those of you who don't get paid until Tomorrow, my paycheck hit today so we are getting paid.
Charlotte Observer Belk article
https://www.charlotteobserver.com/news/business/article306402266.html
Contact federal trade commission
Employees and customers should contact the federal trade commission if they suspect a hack, fraud, or are concerned personal information is at risk due to a data breach.
Belk apps
Any idea when workday and reflexis will be up and running?
You are in charge of your life
Complaining changes nothing - action does. Start looking for something better asap.
Bridge pay?
Did anyone else receive a “bridge pay” on their paystubs this week for May 4-10? What is it and what does it mean? I looked on Google and it says it’s for employees who are starting new employment but haven’t left their current job yet 🧐 — read more
STH And Bopis
Anyone that worked today please chime in. The orders that started coming in this evening were they backlogged orders or brand new orders? Like anything ordered over the weekend did it come through or what?
Systems being restored
The fact that systems are being restored slowly is a good sign to me. Hopefully Belk was able to get everything under control and follow proper procedures for whatever happened. I’m sure I’ll get called a Belk corporate shill for this but damn is it... — read more
Belk was hacked!
Belk is still being hacked. The IT employees are completely in over their head. Employee and customer data has and is still being compromised. The fact that corporate has not communicated this yet is insane. The class action lawsuits that follow will... — read more
Dept. Of Labor, PUA of 2020
Has anyone been contacted by the Dept. Of Labor in regard to PUA/ Covid 2020. Even though Belk closed store for several months, during 2020, the Dept. of Labor now considers the past PUA payments of 2020, even though we were furloughed for several... — read more
Is LANCÔME returning?
Seeing some rumors that several Belk stores have big announcements for the cosmetic department. Is LANCÔME returning to Belk cosmetics, is this true? I haven’t heard anything at my store but we are currently transitioning to a new store manager so — read more
Belk uses there employees
Belk runs there salary people in the ground, doesn't give but 2% raises and expects you to work 24-7 even when your off. If they started treating there employees and salary position people better they could keep them.
sth backlog of orders
if STH does start to work how will all the back orders be filled with such limited staffing? it seems like that will be impossible.
Online ordering
Are we able to order anything online? I really need to make an online order but no one has said if online is even working. I know stores aren’t receiving orders right now but are the distribution centers?
Any systems back up?
I’m off today. Are any of the systems back up and running today?
What’s scary to me is the lack of transparency
Not just regarding the hack, but belk in general, and try finding anything with our CEO MR. Hendricks online, no videos, a few photos and short articles from a Belk outlet grand opening are available, his self generated LinkedIn profile, that’s it. ... — read more
Reward dollars
Just an FYI reward dollars will work during this system crash. Type in the barcode manually and then click continue manually on the POS. It will take them!
Updates on this disaster?
Setting the sale this morning was a headache since we had to use our phones. My phone went from 100% to 9% in just a couple hours. Around 10:30, the price verify app starting pricing things but it wouldn’t scan clearance correctly. STH still wasn’t... — read more
We won’t be told everything or they will be totally quiet about it
More than likely they were hacked but we probably won’t ever find out what the whole truth is .
where's shilly?
The posts suggesting that Belk did this on purpose so customers would use their belk card, very quickly get a responce saying that this was a hack. Which suggests to me, that it's not a hack, and a shill is online trying to gaslight people into... — read more
Only accepts belk cards and cash. Hmmmmm
Only accepted belk cards and cash for Mother’s Day weekend. Can we say this was carefully orchestrated by Belk corporate. Very shady. 🤨
These past couple of days have been exhausting
Not that any of us on the front lines will get any appreciation for it.
When will it be fixed?
If it’s not fixed by Monday or Tuesday it was definitely a hack
Who Hacked Belk
Why did Belk system go down today, before Mother's Day, were they Cyber Hacked.
Support associates/managers clique
Has anyone has the support associates and managers form a clique in their store? Truck, visual, asset protection, housekeeping, merchandise teams and manager, even HR ….🙄