Why do the schedules for our furniture gallery show open on Sun 12/24 until 7? In all the years that I worked here we've never been open later than 6PM on Christmas Eve. The mall that we're associated with is closing at 6pm as usual.

Cutting hours during holiday? We are told not overtime, stay on budget. Anyone else getting this message?

Security guard at Macy's in Philadelphia stabbed and ki-led just doing his job and second security guard injured. What an absolute tragedy.

This company is just ridiculous. We are pretty much out of bags and they are making customers buy a backstage reusable bag for .99 if they want a bag. How do we not have bags in December. And they are trying to save on payroll. It’s all so... — read more 

I’m wondering if anyone can honestly answer this question. When I have volunteered my time to, example Ronald McDonald house I was not able to clock in and my schedule was changed to reflect that I wouldn’t be paid for going. But it seems that when... — read more 

Colleagues, Our sales plan for December is monumental, a huge increase over LY. However, our stock levels are deplorable in the gift giving FOBs. In men's, all the gate leg tables and icon tables of sweaters and wovens have been removed. Polo and... — read more 

It's not just Macy's.

Do we not give out gift boxes anymore, those ones that are brown and say Macy's across the front? Our store never got any this year

Funniest thing happened in our store on Black Friday. One of the managers saw two customers coming down the escalator from from the home store and they each were carrying a Kitchen Aid mixer. Since they looked like they were struggling to carry... — read more 

Any new info out there for the significant cuts coming? I hear major cuts to the SMM/OOM/MBAs. Of course this is to add hourlies to the floor (chuckle). Heard a cherished position might return to help make stores look good again. Any other news? — read more 

My store's pricing system was down this Black Friday. We had to use our phones to scan prices and put those into the register. At times debit cards had to be run as credit. The situation was embarrassing, and lead to very long lines. Was this a... — read more 

Macy’s workers are planning to strike on Black Friday, alleging unfair labor practices and the retailer’s failure to reach a new union contract deal. Four hundred workers at Macy’s locations in Washington state are planning action after 96% of... — read more 

Ahh the Christmas Season where I train a bunch of teenagers who just don't care,don't do what is asked,and call off twice a week or more. Then to make it better I'm asked to extend every shift to cover their hours. But I guess I should grab as many... — read more 

I am seeing quite a few run down stores. Stores with water damaged and leaking roofs Stores more than half the lights burnt out and not even being bothered to be replaced. Stores with malfunctioning handicapped doors. Stores with old... — read more 

In our Macys, a smaller door, once a “growth 150 door”, customers still seem very confused that all the registers are gone throughout the store and they need to look for “Let’s Check Out” by an exit, much like they would do at Kohl’s, Target or a... — read more 

We made 3rd quarter path to growth . What week check will we see incentive?

Has anyone heard anything. Macys notious to layoff dec/ jan. Corporate & Retail. I dont think they did last year (to save PR face) which makes me concerned for this year. Any corporate insight / chatter would be appreciated.

Our store manager shared that we missed the path to growth bonus for Q3 making it only one quarter this year where we made an extra .25 cents an hour. Last year we made bonus every quarter and most of the time it was .35 cents an hour. Sales are... — read more 

Whoever planned this out their idea was so bright the bulb burnt out... We finished register consolidation a while back, and home was left with 0 checkouts.. They are gonna have fun on Black Friday with customers dragging items to ready to wear or... — read more 

Wow, what a year we have had in our furniture and mattress department, down double digits. We used to have enough staff to cover our operating hours and have two or three people to help customers on busy weekends. Since we made the staffing changes... — read more 

Has anyone heard anything in their stores about overtime for the holidays? Our location has had a lot of talk about other store closures and how that could be affecting it, but I wanted to hear if anybody else has heard anything - whether about... — read more 

Can anyone speak more in detail about this new signing program? From a previous comment, there are about 50 stores piloting this rigjt now! Thanks!

Just finished changing the signing from the LPOS to Friends and Family. Two major, back to back promotions running over half the month. Why do we do this? After two weeks in a row of strong value pricing, we can expect to have tough sales through... — read more 

I notice there has not been any seasonal AST positions at stores. I assume they feel they are not needed. AST in most stores is not staffed well with barely any coverage.

I have noticed that many stores have received the 3D screen at At Your Service Desk upgrade, however there are still some stores that have not received it. If your Macy's store has yet to receive the 3D At Your Service Upgrade could it be a sign... — read more 

My "mananger " keeps saying to me "Customer complaint ...Customer complaint ..." and i do not think its really happening... i think she writing in fake complaints . but hey its normal to have 50 people on top on one person ... of course they are... — read more 

What are people hearing about the “neighborhood” stores? Will there be another round of closures in January?

I find it so interesting the importance placed on corporate visits v.s. the customers everyday shopping experience. For OVER a year we needed painting, carpets cleaned, LIGHTING! And now that we’re having a BIG regional visit with only 1 person... — read more 

I was in the ladies room the other week when I saw on the door a piece of paper saying "Are you drinking enough water "with basically a ur--e color chart with different colors for hydration levels. The air conditioning in my store hasn't worked... — read more 

I've worked in Retail 28+ years. Started in the late "glorified 80's , partied through the "hyped up 90's" and so far surviving the 2000's and above. As of today, I don't think I've ever felt so mentally drained, physically exhausted and just done... — read more 

I wonder will the new CEO renew the NCR contract next year or bring back Mtech?

Does anyone know if managers are allowed to take two weeks off at a time? Always thought it was one week unless you were leaving the country?!?

Is September when annual reviews are performed? This year (and last year), it seems like this is the month when some Store Managers have been shown the door, or left voluntarily. I’m in the Boston area.

Macys seems to be hiring absolutely anyone who applies. This could include folks with no skill set, no work ethic , anti social behaviors and no reliability. Long term reliable staff are subjected to working with them while managers avoid coaching... — read more 

anyone notice that Macys stock price is literally in half now? was at 21 dollars now under 11 dollars.. all wall street says to sell..

What’s happening with Thanksgiving? Open only for fulfillment? Does a salaried manager have to be there to supervise??

When we return merchandise and then after they leave, we notice they have switched the tags, has anyone ever voided the transaction?? It had been happening a lot lately. I want to void it but I’m sure that would cause more problems.

My Oh My… how the tables have finally turned. After years of promoting the ‘yes man’ mentality, this company has rotted from the core and the downfall has already happened. Now I’m just sitting back and watching the company crumble due to BIG EGOS &... — read more 

First signing reported to the OOM, now signing reports to the SMM. There is already extreme overlap between all of the leadership roles at Macys. Are we going to just go back to MTMs? Makes the most sense to me. There was nothing wrong with it to... — read more 

Gotta love this company. Instead of beefing up staffing to get customers help, they beef up staffing to put on a show for the CEO and his cohort. We are blowing through hours like it's no ones business and the store still looks like cr-p. What... — read more