10% of CDKi to go - The cull has started
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That person was given a thankless task but worked hard to make it work -that area is failing our dealers as its so focussed on quick income wins over actual needed work to fix customers issues.
Most of the people, don't understand what they are setting up leaving customers with broken systems and leaving CE to pick up the pieces.
Another example of bottom line over customer need. Take the cash while you can before long there won't be any needy customers and no income!
Head of PS apparently. Shame, she's a nice person, so obviously out of place amongst the total sociopaths on the KLT/ELT.
Who has left now? Did they leave on own accord or were they pushed?
Unfortunately there are other people who I would rather have seen leave the company, than this person.
Another one bites the dust
2nd day back after holiday and just heard that both CE and PS are cleaning up in the DMS space. Luckily the people fired have already been approached by a contractor to Keyloop and will start working for them at a much better salary, doing what they did before. By extending the use of contractors to run Keyloop, shows that the KLT is short-term thinking, wanna minimize fixed costs. They for sure give sh-t about retaining Product knowledge within the company leaving the new owners with the future problem of not being able to support and develop the products, due to HUGE knowledge gaps. I’m really sad of this fact, and do actually begin to consider whether I should become a contractor as well…
What product managers? Are there any? Most products are not being developed from my understanding. "Partnering" with other businesses is where it's at, apparently. What has happened to any new acquisitions, which was meant to be growth areas? The growth and development opportunities are being overlooked. The One Stop Shop solution , which built the customer base of old has been terminated. Fair play to our competitors who are profiteering on our leaderships negligence.
Product and engineering managers in Keyloop: Why spend money sending people to consumer shows showcasing the latest and most innovative technology the world has to offer when we can just ask ChatGPT? The Rule of 40, and therefore their bonuses, are 100% dependent on savings, as new customers are obviously a marginal part of that equation. This is really where you can see the short-term thinking of KLT and FP, let's pump up the numbers and leave the technology gap to the new owners.
Forgot to add that at the moment this is just at the concept stage, they will be tasking their top product managers to work out how the DMS will actually produce the reminders, these will be introduced over the next ten years.
The notes from the meeting gave details of the new initiative that the KLT had been working on in 2023. It is highly confidential and they believe it will be incredibly well received by both OEM's and dealers. They are terrified that the details will be leaked before the big launch early in the new year. The notes of the meeting reveal that they have come up with the idea of sending customers reminders for car servicing, MOT's and wait for it finance renewals. This will all be done using the Keyloop DMS!
@ Paperbin
Go on spill, you know you want to :-)
Sometimes I feel really lucky and blessed to work at a company like Keyloop. Having a senior management team that had their primetime in the 20th century has its benefits as an employee, including the fact that at our head office in Reading you can find slips of paper with notes from their management meetings. All the information you get. Thank you ELT!
For those who now have pockets full of money, bonuses and prizes, it is not a problem what will happen to the company tomorrow! The goal has been achieved!!! Thank you all and Merry Christmas to you and your families.
That’s sad to hear and the Christmas present no one would like to receive. Another good company that will destroyed by the incompetence of the Keyloop management team. Dust off your CV as you will be needing it very soon!!
So, acquisitions. Wonder who the lucky ones are this time
I'd say the majority of fake reviews are by just one individual, such is the similarity of each wave of them, and they're by somebody who doesn't have English as a first language. They probably have a single person squirrelled away in Hyderabad or something tasked with it.
The latest wave of 4 star reviews is just plain weird / all over the place. On one hand they are becoming slightly more sophisticated, but at the same time each one is still absolute minimum possible effort.
What they succeeding in doing however is gradually sneaking up their Overall Rating / Recommend to a Friend / Approve of CEO scores (85% for the latter of those now!!!). I think they're just hoping to flood the pages with enough inane crud that people don't bother look beyond the initial ratings and the first handful of reviews, whilst pushing any reviews containing the really stinky stuff away down the list of recent reviews where less people will read them.
Keyloop now have more Approval Boards with more Gates than any Government in the world. No wonder our customers think that our competitors are moving with greater speed than Keyloop.
Dealers and OEM's are so lucky to have such visionaries as the KLT (whoever they are this week) as one of their suppliers, imagine the concepts they could have bought to other sectors if FP had invested elsewhere :
Bakeries - Sliced bread?
Space - A moon landing?
Football Premiership - Nets on goals?
Sanitation - Flushing toilets?
Thankfully they chose automotive and introduced the customer first concept.
I’m just listening to the DMS Product Director, what planet does he come from? Saying OEM developments need to be limited. He surely don’t understand who is paying his salary.
??? Are you saying Customer first is not a new concept introduced by Keyloop?
Redund-ncies! who's being or been chopped now?
Looking into next year, Keyloop will probably have 20-30 OEM certifications terminated, mainly in Europe. This due to critical security issues, that Keyloop haven’t been able to resolve within the last 6 months. Also the latest ELT tour to some of the major european OEM’s have left Keyloop in a really bad situation. At least 2 of the OEM’s laughed at Keyloop when the CustomerFirst was presented. Also our partners are beginning to question our platform security, and are actually linking a big databreach to the lack of security Keyloop have.
It’s gonna be a tough 2024, hopefully the amount of people being made redundant can be reduced somehow.
I’m a senior leader in KL, and it’s correct that we are encouraged but also encourage our teams and team members to speak possitively about the place we work. Who wouldn’t do that? It’s in all bests interest. And yes, it is different how each individual ses KL, that’s what makes us individuals.
Short and sweet, in the past I have been encouraged, not instructed to submit positive reviews. At the end of the day, not everyone believes reviews, good or bad.
Can also confirm no one was asked to submit fake reviews in my area
What is wrong with you? Why are you sabotaging your own company? I am a Team Leader and I 100% did not get this instruction so, basically, you're lying! Well done, hope you feel big and clever.
100% the Glassdoor positive reviews are plants.
Not too far away in the distance, Team Leaders were instructed by their managers to >>>keep posting positive reviews. I know that for a fact.
100% the Glassdoor positive reviews are plants.
Not too far away in the distance, Team Leaders were instructed by their managers to keep posting positive reviews. I know that for a fact.
I am genuinely asking this. Do people here really believe that every positive GD review or comment here is a plant? Is it too much of a stretch to think that some people actually do enjoy their job and are positive about the company. Not just recent hires.
The reviews probably comes from the highly talented HR-deparment of Keyloop, in order to achieve their year end goals.
I Do love working at this company. Why can't people who are gone be gone!
Glassdoor bull 💩 back up and running for Xmas.
15 reviews in 7 days 100% CEO rating 5 star reviews all just with one sentence. “Love” must be my favourite title.
It’s so sad they need to do this but with huge attrition and a failing business needs must.
???? It will be his business...
Why oh why are you still working at Keyloop?
The higher you go in the hierarchy the greater the incompetence, the true professionals are at the absolute lowest level, those who talk every day with customers, who try in every way with the few work tools available to give an serious assistance, it is truly a shameful situation.....apart from the shameful bonuses of the great enlightened people......
If you want the boat to go faster, then have competent people at the helm and don’t pss off your finest crew members. Not really rocket science is it you total mrons?!
All together now!
Travel ban for you and me, just not for the KLT
Travel ban for you and me, just not for the KLT
Travel ban for you and me, just not for the KLT
Travel ban for you and me, just not for the KLT
Travel ban for you and me, just not for the KLT
Travel ban for you and me, just not for the KLT
Travel ban for you and me, just not for the KLT
Just heard one of the Product leaders stating: We make decisions based on the knowledge we have - that explains it all……
Another change in the ELT must be due soon? Who will be next to get the chop, how long can Bob Parr blame the other vegetables for his short comings? What have Edward Smith and Bob Parr got in common - both were captains of sinking ships lol.
We shold be thankfull for Keyloop being a stranded or maybe even a wrecked boat and not a balloon, because with all that hot air they are letting out at the moment, we would by now be galaxies away from Earth, with no navigator to get us back.
To be fair, we are following the same trajectory as the Titantic.