Thread regarding Bank of New York Mellon Corp. layoffs

Incredible gap between perceived technology and actual technology

My experience with BNY Mellon was so crazy, for all the wrong reasons. Before I decided to apply to work there, I did my due diligence to research the company. I wanted to find out about where it stands from a technology standpoint. I would read things like: being on the cutting edge of technology, utilizing Azure, cloud computing, virtual desktops, and being the technological backbone of the financial industry.

So then I get there, and it takes them a month for them to get a laptop fully prepared for me, with all the access and privileges needed for the role I was in. Shared drives couldn't be accessed, admin rights didn't work right, remote access was unreliable. BYOD was non functional, and it couldn't be depended on for mission critical communication. Remote desktop support was almost non existent. Virtual desktops would crash, and so on and so on. I would walk around the office, and I would see desktop Pc's that were so woefully out of date. I would see higher up employees parading around the office with $2000 MacBook pro laptops, and the most basic technology like email, skype, and shared drives didn't even work properly on them! I knew employees who had MacBook's that couldn't even print a document! These employees had these devices because it made them look cool and important, and that's about it. I would go to this company's innovation centers in New York and Pittsburgh, and they would be hosting presentations in the town halls using Windows 7 computers!! Windows 7!!!!! It would be like going to a ford dealership and seeing a model T presented as a brand new vehicle.

I just couldn't believe how bad it all was. There was never any sense of direction, never any real leadership, everyone just haphazardly did what they wanted to. The managers had no clue on how to accurately rate an employee's performance. The metrics and the stretch goals were so generic, half of them didn't even apply to my specific role. So then when review time came around, the managers would decide if the goals were met based on absolutely nothing.

I'm so glad this company is in my rear view mirror now. Working for this company has turned me so negative about how I feel regarding ANY large financial institution, and it has made me skeptical about our entire financial system in this country. Now I'm convinced that our financial institutions are all corrupt, with no moral compass about what's right and what's wrong. No accountability whatsoever. It doesn't matter if the job is done right, just as long as it is perceived to be done. Everyone manages the people above them, not the people below them. There is no leadership and there's only the perception of effective and efficient technology. If you are currently employed at BNY Mellon, then I truly feel for you. Don't think that you are stuck there. Take that big step towards getting out and making a better future for yourself, because it is never too late to do that, no matter what you have been through.

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| 49552 views | | 17 replies (last March 11, 2021) | Reply
Post ID: @OP+19AQQB3Q

17 replies (most recent on top)

DP is useless as far as I could tell but NEXEN seemed to be a HUGE success. Saket used to talk about APIs all the time yet we had no corporates infrastructure to support web APIs. With NEXEN we migrated all our external facing apps to web APIs accessed via the NEXEN front end. The only issue was that we still had most of our internal functionality in the old system and never had a game plan to them to NEXEN which is probably why we never received funding for it. So, we ended up with double the systems to support which really adds up with ethical hack, DR, GF migration, etc.

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Post ID: @elvq+19AQQB3Q

Of course we were behind 10-15 years, that was one of the points of GF. Most financial companies are still behind. Well, maybe not the newer ones such as Square or Paypal but they just ignore all the AML and KYC requirements so they're pretty far behind in other aspects. And it was lack of management and funding that put us that far behind to begin with. But at least some of the funding we had went toward some high tech AI and machine learning projects.

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Post ID: @erbq+19AQQB3Q

This is so true. they think they are a fintech but trying to get anything basic done like access is a nightmare

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Post ID: @dbsz+19AQQB3Q

@3bww+19AQQB3Q

Your department is literally 10-15 years behind on updating all the items you listed.

The fact BNYM has just started addressing this in the last 2.5 years with Project Greenfield is a problem. Without a doubt it is costing BNYM more money to address these issues now than it would have if they had a comprehensive plan to address them ongoing.

Sadly, this is norm across most of BNYM business units.

Instead, back in 2014 the focus and tech capital was shifted to NEXEN, Digital Pulse, and an enormous amount of research on blockchain.

All of those failures have contributed to the companies current expense position and have a direct contribution to staff cuts.

Thanks SK! Your vision was the bomb!

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Post ID: @7hwc+19AQQB3Q

bingo

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Post ID: @4esx+19AQQB3Q

Are you Lester Owens?

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Post ID: @3lru+19AQQB3Q

I'm not sure about the company as a whole, but for our system moving to GF accomplished A LOT. We retired a dozen EOL win 2k8 R2 servers.
We locked down our server access using HiPAM.
We converted our URLs to standard F5 load balanced URL.
We are using GF VMs/containers with current GTMs and LTMs.
We ensured the GF servers use all up to date software, standard monitoring, app dynamics, tripwire, etc, etc.
We locked down sensitive settings and converted them to SMS form LDAP and config files.
We moved our MQs to new secure appliances that failover nicely and .
We onboarded our application logs to splunk for security and ease of access.
We migrated some of our URLs to active/active and some to active/active/active.
We successfully completed fail over and stay between TPC and TN2 which is HUGE.
There's still a lot of work that could be done but there is no doubt that our applications are FAR more resilient and secure. They are also easier to recover during DR and being standardized will really help as we move to a devops model.
It was absolutely the right thing to do even if it wasn't done perfectly. And we absolutely should continue to enhance GF by things such as migrating applications to utilize TN2, standardizing the build and deploy process, providing cloud services, provide more controlled rollout where we can validate changes before putting the servers in the active pool for all users, etc, etc.

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Post ID: @3bww+19AQQB3Q

My first day at BNY Mellon, i walked in, met my fellow employees and proceeded to sit at a desk with 2 outdated different size and aspect ratio monitors, a 20+ year old calculator, broken chair and a computer that wouldn't turn on. When the IT department finally got it too work, none of my access was working.

Eight years later, and nothing has really changed. Still have problems getting access for workers, still using outdated equipment, a VDS system that's slow and disconnects for no reason, networks so slow it takes up to 90 seconds to save a simple excel file, webcasts that when you can connect buffer, were not even going to talk about the helpless desk. If this is the simple stuff, how bad is the complex technology.

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Post ID: @1bkx+19AQQB3Q

You spoke the truth. I don’t know how they survive in the industry. Additionally, there are too many people in leadership roles with no leadership skills. Zippo.

The decision to support Bitcoin sounds like a risky proposition for such a cluster f of a company.

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Post ID: @1jdv+19AQQB3Q

So with that being said, how is program greenfield doing? Is that still B.E running that show? Did it ever manage to achieve all of its goals? Did it ever get all those apps moved over from brownfield?

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Post ID: @1jjb+19AQQB3Q

That's mostly TSG issues. And I'm sure most of the problems you had setting up your access was because the massive amount of work setting up IDs and permissions for greenfield was pushed through the same pipeline as normal BAU activity instead of handing bulk requests as part of the GF server commissioning.
Their whole organization is a mess relying on a service model instead of a SOLUTION model. When an application group needs a new MQ, they should have to do a request for an MQ appliance, another request for SAN storage, another request for MQ manager setup, another request for MQ queues and channels, another request for IDs to access the queues, another request for load balanced URL etc, etc. We should go to them and say we want about this many messages of this size going from this app to that app and the experts who do this all the time should work out the details.
Yet their managers are focusing on creating a physical space in India for collaborating like it's 1999.
But I have to say, they've made a lot of progress with standardizing a new secure infrastructure and providing standard monitoring tools, proactive ethical hack tools, etc. Although, again, they should be automatically set up by experts in TSG, not individually requested for the app teams who have to search confluence, MSS, myshare etc to try to determine what's available.

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Post ID: @1egr+19AQQB3Q

You hit the nail on the head! Life has been so much happier since being layed off from this company.

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Post ID: @dsw+19AQQB3Q

The abacus works better than their MacBooks!

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Post ID: @qpd+19AQQB3Q

Webcasts which never worked, my pc would often give messages on not enough memory when doing basic tasks, applications crashed frequently and a helpdesk that I avoided because they could not really help, a process with tons of paperwork to install in production and the hundreds of people who want to have a say but have no decision power or lack knowledge or cannot help. Some people knew what they were doing but were busy trying to keep things running.

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Post ID: @esk+19AQQB3Q

Absolutely spot on! Well said!

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Post ID: @mma+19AQQB3Q

Yup! Exactly the way I remember the place! A real clown show!

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Post ID: @unh+19AQQB3Q

Don't forget the sad claims of corporate poverty when time to discuss bonus and raise or to get a new mouse or headset

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Post ID: @rno+19AQQB3Q

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