Yeah, @1seu. It's like they purposely make it impossible to speak to anyone about a request and it's like an escape room trying to decipher what requests to raise.
Try getting a simple mq set up to send data between two servers. You'll need a queue manager request, a SAN storage request, a url request, a processing ID request, a channel request, a channel permissions request, a firewall request, etc, etc. TIMES 4 environments!
I don't understand why Bridget and other managers don't actually test to see how hard it is to get some of these requests completed.
Try requesting an mq setup.
Try requesting a new laptop.
Try requesting a new HiPAM ID.
Try requesting a SQL Server DB.
Try requesting a new VM.
Try requesting a new SMTP ID.
Each one takes FOREVER and requires multiple requests.