BNY is pushing me to eternal rest just to be ‘client obsessed’
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Becoming employees obsessed would be a good starting point for BNY.
I am obsessed with clients. I desperately want a job with any of them.
I want out of this bu-ng hole anyway possible.
I used to be obsessed and care about this place. Not anymore. If the best they give is a meets expectations, then that’s all they’re getting out of me. Being obsessed means I’m far exceeding what they’re will to rate.
Stop being “client obsessed” then.
You know who isn’t “client obsessed”?
The company who lays off people because they’re too experienced or too expensive.
The company that promotes dissension amongst employees and stagnates learning so they don’t get forced rating out of said company.
The company that expects a faulty AI application to replace the jobs of said experienced employees.
The company that hires subpar offshore employees to save money and calls them the future of the bank.
So guess who’s not “client obsessed”…BNY Mellon. You care more about the bank’s clients than they do. And that’s very apparent from the complaints and lost business that the bank is seeing.
By the way whoever came up with the phrase “client obsessed” needs to get a dictionary or thesaurus. Obsession is never used in a positive light. It usually implies a psychological issue as well.
Then stop being “client obsessed.” The bank isn’t client obsessed. If they were they wouldn’t be driving some of their best and most seasoned employees out. If they were client obsessed they wouldn’t be outsourcing jobs to unqualified individuals overseas. If they were client obsessed they wouldn’t use faulty AI systems as a fix-all for all their issues. Quite frankly, you care more about the clients than your managers and C-suite employees do. The feedback from clients is exhibit A as to the failed mantra of being “client obsessed.”
PS whoever came up with being “client obseeseed” should get a dictionary or thesaurus. Being obsessed with something is not something to be proud of.