I'm constantly asked to train new hires, but I have way too much on my own plate to be doing that. It's not part of my job and I can't keep up with my own work when I'm spending time explaining things to people who should have been better trained before they started. And the new hires are just as frustrated because they're not really being trained properly. They're just expected to pick things up as they go. This is entirely management's fault and they need to do something about it.
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Amen ... An endless cycle of the same questions. Pro tip hand them a notebook and tell them to write it all down, so they can review there own notes in future.
Tell them you are pressed for time with having to attend to all of the added work, so they need to either bump your pay up to compensate for your bump in responsibilities or to make other arrangements/get other people to train the noobs.
It's literally not your job to do this, unless they want to promote you for the added responsibilities they're putting on your plate and expecting you to juggle with all of your regular tasks.
Another option would be for you to suggest they do the training in groups of noobs, all at the same time, so you don't have to take so much of your time out training them individually. An even better option for you would be to create a training module that they can refer to online, instead of expecting you to spend time in person explaining.
Give the higher ups options, and insist that they choose:
- Pay you more with a promoted title
- Give you more leeway with deadlines, since they're taking up your time w/ training others.
- Allow more flexibility in how the trainings happen (remotely/online only, etc.)
People will take advantage of you as long as you let them.
Don't let them.
Appear cooperative by making a rational case for your side of the situation they are expecting you to incorporate into your work schedule, and by offering options/solutions, from which they can choose, in order for things to run smoothly.
If they're not willing to meet you half way on that, look for another job somewhere else.
Story of my life.
Let me guess, they have also denied you the opportunity to become a manager and compensate you for the extended scope of work?