@fr Are you the one who also commented below: "bye bye… I hate CSEs, you are just another cast these days that eat Expert Labs lunch! Stay in your lane, or good riddance!"
If you are, then we're VERY far apart, because I don't wish that kind of sht on my coworkers.
and yeah, CSEs should still be CSMs, but RT destroyed the CSM program, then deployments tanked after that. Now he has to walk it back somehow, so in the last week they changed the CSE incentive to 100% deployment, then 70% deployment. These "leaders" cant make up their minds and they don't know what they're doing.
Also, selling Expert Labs services is no longer a part of CSE's incentives, so there is absolutely no reason for us to bring you in on any deals. Customers usually laugh when they see the price anyway. So you wont have to worry about working with CSEs anymore.