Stankey seemed awfully confident during today’s ATG Live. After one solid quarter in a six-year tenure, the tone came across as more smug than self-aware, and the comments about employees didn’t exactly help.
Let’s see what next week brings after Verizon and T-Mobile report. One quarter doesn’t erase years of mixed results or settle the competitive picture.
If I were in his position, I’d spend less time taking victory laps and more time rebuilding trust with the employees who helped deliver the quarter in the first place.