IBM Will Stop Hiring Humans For Jobs AI Can Do (Forbes)

Key Facts
Krishna said in an interview he believes around 30% of about 26,000 non-customer-facing positions, like human resources jobs, could be replaced by AI over a five-year period—amounting to about 7,800 lost jobs.

https://www.forbes.com/sites/nicholasreimann/2023/05/01/ibm-will-stop-hiring-humans-for-jobs-ai-can-do-report-says/?sh=2339d4b95397

I feel for those 30% - and I am sure it's only a beginning. Like those automated responses on the telephone / cell phone when you call; you NEED to talk with a real human, but the automation just goes around and around until you give up. No problem is solved, and frustration just increases, until you say no more...

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"Cloud has already shown not resilient enough for most companies for day to day operations."

Really? What cloud is that? I'm seeing customers that used to be big IBM shops moving new development to AWS.

Cloud has already shown not resilient enough for most companies for day to day operations. So hybrid will help - but relatively find granularity would be needed as companies perhaps get ever more reliant on ML assistance.

The other factor is the consolidation of power. Who can afford to build these ML models to provide all this service? Even OpenAI has already begun monetizing ChatGPT. Do you think they'll be benevolent? Nope. No better or worse than some of the medication grifters on over-charging.

So I see it bumpy (esp for customers) as I don't see this playing out well for anybody until it's basically on their phone or company deskside on-prep - and is ubiquitous enough that costs remain driven low.

To "The India labs have usually been supporters of legacy software and testing. "
For example, AIX was moved to India and AFAIK ALL the re-hire req's are STILL open in GOM in India.

Pull your head out of the sand if you think this was a brilliant thought of Arvind.
And I mean that as (1) this has begun, and (2) Forbes only reported on IBM as he was first to verbalize it to Forbes.

Large industry is going this way (with some biz opportunities for providers)

Small industry will like this as there will be products to fit niches they can't afford now.

It's just life in this current world and anybody not overtly aware and also resilient will be left in the dust. Not saying it's great. But it IS the future.

This is a chicken and the egg problem, IBM won’t be able to keep the talent required to get that far. Keep on dreaming Arvind!

Has IBM managed to develop a product in India? I don't know of any successes but I do know of some failures. The India labs have usually been supporters of legacy software and testing.

Will Watson be replaced by HAL?

Developers are still being hired, BUT off shore. IBM can get a 2 for 1 advantage in Mexico vs on shore. There is a 3 for 1 advantage in India. It’s all about costs, and how to drive them down. Given IBM’s 10 year push for world wide collaboration, you are now seeing the cost take out of collaboration

What about Developers? Is it beginning of reduction?

Thread regarding IBM layoffs

IBM Will Stop Hiring Humans For Jobs AI Can Do (Forbes)

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