@7mcx
Voya is quite incompetent. Waiting for a distribution is like watching grass grow. Every single withdrawal was an adventure. From 59 1/2 on I began to to pull out all every year to rollover IRAs. .
Whenever leaving an employer, or closing my Keogh plan after closing my own company), I had always rolled over my 401k to my brokerage/Funds company. It’s a pain, but it’s best to address it as you leave so it’s done. So many people lose track of their savings, 401 ID/passwords, address etc.
I was a bit taken aback to see that rollovers are now mostly all paper based again. I vastly prefer paperless. We’ve had ACH between our Mutual Funds/Brokerage and our bank for about 50 years. And actually have the option to bank there as
So I was a bit leery. VOYA wants to send your check by U.S. mail, no tracking. In our case well over half of our net worth. So I asked their offshore call center if they had tracking. No, no tracking. OK are there any other shipment services? “sir can you have a UPS”. He-l yes! Does it start with a number like “1Z”?. Yes, he-l yes I’ll take that. Thank you!
So I started small with about a quarter of the balance as a test. It worked, was trackable, and I was able to endorse it to deposit it to existing Mutual fund & Brokerage provider. I was so excited to have these funds rescued out of Voya that I did it again. By the year end I had moved out all but a token $10K. Layoffs were rampant in the last 10 years so I was making catch up contritions, getting the match and moving it all out at least once a year.
When I retired I drained it right after match and closed it.