Thread regarding Whole Foods Market Inc. layoffs

John Mackey announces promotions are the way to keep and attract customers and turn company around - OUT OF TOUCH

http://fortune.com/2015/11/05/whole-foods-price/

They have already tried this approach with it's "One day deals" . It did NOT work. What happened was these special sales or promotions offered a product with a substantial price cut. This product had a negative sales margin (The store would lose money on it) but the idea was that customers would come in to pick up this sale item and would be enticed to buy other things in the store. Except it didn't happen. New potential customers would come in and only get the one item that was on a special promotion.

And now with stagnant sales and a dwindling stock, John Mackey announces that the company is going turn around by NOT lowering prices across the board but instead continue to focus on promotions. Also they at least acknowledge these new stores are cannibalizing business so they announce instead of opening 38 stores in 2016 it will instead open ONLY 30 (Still unchecked and stupid rapid expansion)

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| 768 views | | 14 replies (last November 7, 2015) | Reply
Post ID: @OP+EjaBQPN

14 replies (most recent on top)

Just do everday low pricing on everything with a few select promotions. NO GIMMICKS! Just make sure you have plenty of product to sell at the sale price. And give rainchecks for crying out loud if we run out of something. It's bad business not to! Publix ALWAYS gives rainchecks no questions asked on whatever deals they have....organic, natural or conventional...whatever it is. That's why their same-store sales crushed ours -- up 7% year on year. Eventually customers get tired of seeing 120 different types of curry sauce while we run out of mashed potato mix or canned green beans during the holidays. Not because we didn't order it but because none was shipped. Cut the crap on the one day sales. FedUp was totally SPOT ON! By the way, our "Hot Weekend Deals" have been lame. No real savings and absolutely ice cold, low-demand products that no one cares about. Plus the region makes so many errors in the flyers. These gimmicks and stunts are so f***ing K-mart.

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Post ID: @2i4J+EjaBQPN

Mackey and Robb should just sell out while they can. There is no future for this money pit.

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Post ID: @1A0Y+EjaBQPN

These people are so out of touch with reality it's insane.

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Post ID: @1T8c+EjaBQPN

Anyone who works in retail can tell you that this simply doesn't work. Stop the madness, focus on the basics. It's not that hard to figure out.

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Post ID: @1EZx+EjaBQPN

As a buyer on a perishable and non perishable team for ten years, I can tell you that one day deals are simply a gimmick. They don't work. Get over your insane ego and focus on selling things. That's the bottom line, right?

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Post ID: @1jaM+EjaBQPN

The people that support one day deals are people that have never worked in a grocery store. That's the problem with regional, they wouldn't even be able to change out a shelf if their life deepened upon it, yet they are telling seasoned workers to get behind it. It's all a putrid joke.

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Post ID: @16x7+EjaBQPN

macky is a f***ing twat!

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Post ID: @1QEU+EjaBQPN

John Mackey to bad maybe he should of expanded his reading list…..his mind is closed and stuck where he wants it to be would be oh so scary if the scales fell off his eyes. He's of the f*** you I got mine school now. Even if he doesn't have the courage too admit it.

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Post ID: @1isR+EjaBQPN

ha ha! Serious, I thought it was at first.

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Post ID: @1IQZ+EjaBQPN

And at the end of the day these "promotions" don't bring in anybody new to shop at Whole Foods. What John Mackey says in this article in response to the poor earnings report shows he has no plan. He keeps beating the same drum thinking by some miracle everything is going to get better. He needs to be put out to pasture.

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Post ID: @1Gfa+EjaBQPN

FedUp. APPLAUSE!! I was in marketing, we were expected to advertise, promote in silly, ridiculous ways. I was mindful of the strains on my teams, and I'd help them as much as I could in building displays or loading the baler, whatever..

The day I was laid off my STL said he didn't know what I did in marketing.

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Post ID: @1ePk+EjaBQPN

As a TL, I will share alittle more insight on the negative effects these "one day/three day sales".

Marketing Teams advertise these sales approx. a week in advance at entrances and in and around the respected departments. Guest come in expecting these deals and get told that it's only a "one day/three day sale" that starts on a specific day (must read the fine print) which results to them being mislead and pissed off because we are advertising these deals and they expect it. We in return hand them a gift card because they threaten to go to corporate and call the Regional offices. God forbid we don't handle the situation right then and there or be told later that Guest come first and "coach" us on satisfying and delighting our Guest. I've learned to just hand out gift cards when issues arise for multiple reasons, it's not my money and if the issue arises the store leadership will be forced to do this anyways.#2, We go all week missing sales projections because Guest are holding off on making their big Weekly shopping visit the day of the sale. Which in result puts us in a bind on labor and we are forced to cut shifts and adjust times from our hardworking TMs, which in return puts stress on them because they have to work faster/harder to get production task completed so that they leave on time, IF the production task get done at all. Now focusing on production not getting completed which results in loss of sales and digging deeper into a labor hole. #3, We utilize the labor dollars advertising, promoting, setting up displays, producing, DEMOing, and breaking all of it down and resetting the display to the norm. Which all adds to the hole we have already dug ourselves into throughout the week from these sales. #4, These "deals" really aren't deals at all! Competitors offer and advertise Weekly sales on the item/items that we are promoting for cheaper, so in result we don't even get the sales that are projected and we end up missing sales, labor, GIG, increase back stock inventory, increase the potential for shrink, have to adjust packaging because we missed sales, and at the end of the week it all adds up to us missing margin and have to explain all this shit to the store leadership which tells you, "where we're our opportunities? What can we do next time to drive sales? We have to react sooner and be proactive instead of reactive?" And the next time this scenario plays out, I will then simply reply, "How bout you, your two ASTL goons, mackey, robb, and the rest of your prices of shit go f*** yourselves with no rubbers and clean it all up by licking it all up, I'm out this bitch! Send me my last check and whatever PTO I have via mail" and walk out. They fired all those innocent people just to make up ground for their financial call, not to lower prices. We are going to be dealing with the same old bullshit that we have been dealing with. Things will continue to get worse until there is nothing left. Take it for what it's worth. Thanks.

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Post ID: @1ye9+EjaBQPN

Right Anonymous193877! Because it's never a drain on labor to build large displays for one day, take them down the next day, and manage all of the backstock afterwards. Have you ever worked on a nonperishable team in a store?

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Post ID: @1hdw+EjaBQPN

well billie, tell me what you would do. One day deals are great for building labor after all the labor cuts.

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Post ID: @p1p+EjaBQPN

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