What a disaster this is turning out to be.. real proof of how useless global/regional is.
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If you look at upper leadership and finally determine that these same folks got us where we are now, a re-structure, centralization, and real dollars invested in third party built technology, seems the only logical path to financial success. Our internal structure blurs the lines of leadership and allows folks to implement changes that their counterparts don't agree with. My region is the worst of this, margin targets are too high, labor is too low and years of not holding wages down (for accountability) have resulted in average (hourly) wages of around $18/hr for lackluster TMs, TLs,and every position in between. Our rapid growth has allowed people to promote folks that are NOT ready, was on a recent ASTL panel where a third guy got promoted even though by all accounts (and the vote), he wasn't qualified...
Yet another farce
Welcome to McWhole Foods, may I take your order?
2 years they've had to get this ready. Cant wait to see how big the fines are going to be, and how many customers are going to be truly disgruntled to know that their favorite dishes are unavailable because of the laziness and bureaucracy of whole foods global leadership.
No one even knows who is in charge. Does specialty need calories? What about meats with ingredients, food demos, etc. There is literally no one that knows what the hell is going on.
This is a prime example where store uniqueness makes it difficult to implement anything across the company. People were given the freedom to be creative, but now we must adhere to strict guidelines...but the guidelines keep changing every time a TM exposes another flaw. Everyone needs to be re-trained, but there is no one to do the training.
I always found it mind blowing that signmakers hand type ingredients into their sign program. It leaves so much room for error. Why no common ingredient database was ever utilized is beyond me. It's also way too easy to slap the wrong scale label on a product when you have 10 variations of the same thing. How this company grew to it's current size without common training and guidelines is an amazing feat. I was planning on transferring to the MW region, but I may just look elsewhere.