It seems no research goes into opening these money-wasting beauty spas, cooking classrooms, food trucks, pubs, etc. Whole Foods needs to develop a perfect working store model and use it to open new stores instead of trying to be unique. Customers are annoyed when they travel and can't find familiar things in the store they are visiting. We need to quit brainstorming with new untested ideas and focus on selling groceries that customers want at a good price.
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These 'unique store features' are a bit like rearranging the deck chairs on the Titanic.
“Voila!” (vwah-lah) is an interjection that is “used to call attention, to express satisfaction or approval, or to suggest an appearance as if by magic.”
Well said- some Regions spend hundreds of thousands of dollars changing the wall tile throughout stores simply because the RP does not like the color- shoppers don't even realize it was changed- bars, bbq- all a bust! They need a prototype store- one at 30ksf and one at 40ksf- price it out with standard finishes and wallah- a fixed cost known financial liability for each store- oh I forgot no new leases........................