Good for the CEO — he made some bold choices about his directs. Hopefully he will hire at least a few military veterans with banking and/or insurance industry experience as he reshapes the EVP cadre. It’s surprising that in recent years, USAA... — read more 

A lot - alotttt to unpack with today’s news from Juan! Ameesh is gone who else was impacted ?

Anyone agrees with this ? We thought Wayne was the monster.

And Amala's out!

I just got a job offer in bank, but I’m a little hesitant after reading here and a couple other sites. What’s the culture like in the bank? The recruiter really stressed the need to be in office minimum of 4 days a week and expect for it to shift to... — read more 

That’s a good start. Any details on what those architects covered?

A word of advise to new folks, EMG's greed has rotted this place from the top down. Don’t buy into the mission moments BS. It’s just a smokescreen. Everyone is disposable, loyalty means nothing, and the only thing that matters is padding executive... — read more 

any idea how it works since they keep changing this. Please share if you are certain.

Never give these 3 'sudden deaths' answers at a job interview, says CEO—'you've instantly disqualified yourself'. #3 is very interesting, see the link... — read more 

No matter how much effort you put in, this place sees you as replaceable. They’ll act supportive until something goes wrong, then you’re gone. Work takes time and energy away from the people and life that matter most, and your mental health suffers... — read more 

0/10. Benefits used to be great. They are average at best. Seriously read our layoff.com then read SoFi’s. It su-ks here.

Layoffs are happening today. Enterprise compliance

Not layoff related but question if someone who works at USAA currently Has been arrested and then released is that grounds for termination ? Should it be reported to USAA (

The layoffs won't stop until they get what they want.

I heard several HR peeps got laid off just last week. Then I see that Jackie Richardson, HR Executive is hiring several Talent Advisors. My question is to Jackie and/or her team please. Are the job postings just for show, because protocol require... — read more 

Can somebody explain to me why we moved the data center to Atlanta and how that impacts everyone in USAA ? Both pros and cons?

Is a PIP a formal written piece of documentation separate from let's say mid-year feedback? Of if the mid-year feedback is "Off-track" then that is your PIP?

I am hearing more layoffs coming in ECIO after recent architects layoffs in Sep/Oct. Budget cuts ...employees cuts.. but no cuts to Millions $ salaries and bonuses.

I'm not sure if it's the job market of if I'm not hirable. Either way, it su-ks.

I’ve been at USAA for 11 years. I just got a glowing mid year review. 3 days later my boss is talking about how he’s unimpressed with my performance and so is leadership. Thinks the only way to resolve these serious issues are a PIP. Talked to a... — read more 

How is Cathy Cox allowed to run MGO in San Antonio AND run everything in Charlotte wearing fuzzy slippers from her home? She is a VP for crying out loud! I was denied remote but you let her do it? Laughable! I am sending a note to Tammy and Juan... — read more 

So Bank continues to now be filled with low quality of behaviors in leadership, now that they have found its Mo--n in form of President (Michael Moran). A low quality leader and low intellect

https://www.reuters.com/legal/litigation/pnc-convinces-us-appeals-court-overturn-218-mln-usaa-patent-verdict-2025-06-12/ With this loss, if other banks that previously lost against USAA in Texas court system decide to appeal… it’s going to creat... — read more 

Hearing layoffs are being announced today. Anyone intel on the scope? I’ve heard Architecture is heavily impacted.

USAAA EmployeesAND Members Unite! Share the word! Vote “No” in your proxy cards! I did it 5 days ago. I have recruited my mom, dad and brothers to do the same. This can not affect our employment, PERIOD! Send Juan and the Board a message. “Vote... — read more 

I’m not willing to sell my peace of mind for a title or a bonus, so maybe I’m not built for whatever this version of success is.

Immediate elimination if you don’t show up. Brace for impact. Several EMG will be fired.

Today around lunch I was looking for a conference room in the FSB. I walked into the wrong room, it was empty at the time. While I was calling someone to give me better directions, I noticed a lot of writing on the whiteboards. There’s clearly... — read more 

There are posts and such from leaders who were hired a year ago who were laid off. What is happening in Fraud?!

I just heard about this site from a co-worker. I’ve been at the bank for 3 years, coming from so-fi. Reading this site I feel so validated. I keep saying to my co-workers and boss. Things are weird here at USAA. The way we do business, the way we... — read more 

Does anyone else’s boss phone it in? Avoid getting on calls or meetings but has a lot to say via AI replies? Wastes time being a “mover and shaker” vs working with their own darn team? They take the information we email them and reply with... — read more 

They have thought they are better than everyone since they arrived. Them and the Flagstar crew. President is just a talking head. Everyone currently there is stupid and these people know everything. You have and have had good people who had the... — read more 

With IT budget cut for 30%, are they looking for a layoff in ECIO. ATL dc is up now, classic almost done, how many units can be impacted?

Likely to be Bank wide. Famous layoff consultancy Boston Consulting Group has been brought in to identify targets. Working Bank wide and all areas being looked at. Will be a Major layoff is the rumors. You dont spend millions on consultants and not... — read more 

Said at the employee meeting . Thoughts … go!

Does anyone know why there are so many HR jobs posted lately? It seems whenever you go to the jobs site is flooded with them. Is there some kind of regional re org?

Heard more layoffs announced yesterday in ECIO. Anyone have more info?

This is so far, only speculating, but I don't understand all of the layoffs and budget cuts and reorganizations AND yet in March, headlines read that USAA headquarters in SA was undergoing a $39 million renovation. Then in April, that $39 million... — read more 

If you’re not at least looking around right now, you’re choosing not to see what’s coming. Cuts are happening everywhere, and it’s only getting worse. When the next wave hits, you don’t want to be one of hundreds or even thousands suddenly scrambling... — read more 

Thoughts on today’s announcement to merge both CL and REL into one Bank Lending org?