Curious how these changes moving away from roster will impact staff and need for nurses.

Who can provide more information on what may go down with Medicare UM? Anyone know a time frame?

Information from team lead that these departments will soon be seriously downsized.

Humana cut the contract with my company for Humana at home home care visits- lots of workers lost their jobs. They said that due to the virus, they could manage the “home visits” at their home office and didn’t need them anymore.

Here is a complaint that I received from one medicare member, as follows: "Humana * Premier RX doubled my and my husband's pr-scrip-ion plan for the year 2020 monthly costs without our permission. They "automatically" enrolled us in a new more... — read more 

what a great bunch of humanatarians.....................

In listening to town hall today, I have mixed feelings. I’m so grateful right now to have this WAH job and for how well Humana is treating employees overall. On the other hand, hearing how “utilization of Humana resources has decreased” and how... — read more 

It shows a lot how generous Humana is with extra benefits at this time. Their support is inspiring. If they really knew how Middle management is using this pandemic as a competition is shameful. Fabricating reasons to call members over and over when... — read more 

With the pandemic continuing on longer than originally anticipated do you look for additional employee benefits to be added? Or layoffs? I’m not ungrateful just unsure how many of us can mentally and physically continue to do it all and work... — read more 

Thank you to my coworkers who have listened to me whine Moan and complain. Who have lifted me up when I was down. I am happy to be serving our members during this crisis. Our most vulnerable population is often the most overlooked. The calls have... — read more 

It would be nice if Humana would provide employees some sort of immediate assistance. Even if it was in the form of a gift card. Many could use it. For some the salaries are just enough to maintain but not enough for many unexpected financial... — read more 

Any thoughts if playoffs will be moved forward and happening sooner than expected due tomtye economic crisis we are in with this virus?

For those of us with younger kids, how will you handle work at home if schools are closed? I know my house will get crazy and worried about how I will get the job done.

Has anyone noticed that Bruce Broussard has been offline from Skype for 452 days? He is not on Microsoft Teams either... just find it interesting how the highest level leads by example. We are micromanaged for every second we spend away and he as not... — read more 

Call me foolish, but I am now starting to realize this is a dead end job. I have been here 4 years with good reviews and metrics. I have applied for numerous positions without a response. Always thank you, but you have not been selected. Not even an... — read more 

Any updates here?

Comments??? So many unknowns…

Got to have training on changes coming in verint since our scorecards will be there soon. Everyone will be able to see their own active time on computer and productivity percentages, contacts per hour and support contacts per hour. If you dont use... — read more 

Be prepared for layoffs after March as well as those that leave due to poor working conditions, heavy workload and l.5% raise or no raise. But there are record profits!! Go figure.

Humana At Home: My manager shared this with me. Be prepared for big changes coming to quality review audits. There will be no more partial credit. All points must be hit perfectly to "pass", with progressive discipline if you dont meet ALL the... — read more 

Where can I find this info?

https://www.fastcompany.com/3003947/customer-experience-just-ok-not-ok

Changes are coming, more RIF's. Don't be caught off guard. The wise employee will be updating their resume and beefing up their interviewing skills. Top to bottom/management to nurse. Get ready and fasten your seat belt.

Nobody knows when layoffs will happen, but the overall number of employees should be public info. Do you know how many people work at the company? How about the office at Louisville?

Does anyone know the amounts?

I would never consider going above and beyond or working my 'butt off' for a company that's selling out it workers and policy holders. I would never consider volunteering for anything with these bozos. I would never consider joining the low level... — read more 

Big management changes. Rosters limits going up. Even more invasive verint tracking coming. If you thought it was bad before just wait. Stalking members who are UTC starting up again. Metrics coming back with new MPS that’s coming. Ah, just like old... — read more 

Just wondering if we have new Layoffs soon around the corner with queues low and slow...anyone heard anything?

I have noticed many on my team in Skype well over 40 hours a week. Is this a thing again?

Does anybody know when the bonuses for this year will be out even the people laid off last year are supposed to get prorated ones

Do we know when?

Humana ask me to help members, so I asked members to join better Medicare plan with low premium and better services. (WellCare, anthem, United healthcare, centene). Members happy but then I got fired, don’t know why? No transperancy at all...