So HCM's in the SNP program and not sure who else were forced to work an extra hour last night and supposedly every night of this week. What for? Did anybody get a specific project or was this just because? An experiment to soon increase our ours... — read more 

I worked for Humana as a HCM-RN for 6 months in SNP, which requires 5 successful contacts per day. It was the longest 6 months of my life. The job I was doing was NOT the job description provided to me at my interview. I didn't go to school for four... — read more 

Coaches should be making calls as well, they should have 1-2 mbrs daily so they learn the job. They have no clue as to the process or how long it takes to document. Get off our backs and grab a couple mbrs and do real work!

HCM here. We have been informed we are FORCED to work an extra hr this week to finish some kind of project. We are already working over time due to the numerous requests they have for us every day, would this mean we now have to work 3/4 hrs... — read more 

HCMSS were transitioned to HCMs in March. Since then it has been constant change and BS. It's nothing but micromanaging and disrespect. Humana is a terrible company to work for. This is not true case management. This is not a company that cares for... — read more 

Does any of you have a coach that is clueless about his/her job? How do they choose who is coach? Do they even get to call a mbr once in a while so they know what the process is and how to go about documenting it? I feel my coach has NO IDEA as to... — read more 

I was terminated may 26 just so i wouldn't get holiday pay. I got my paycheck , then I got what I thought was 80 hours of pto. This morning i awoke to humana reversing my pay after 12 days. Now I'm out 3 overdraft fees and a bounced mortgage check... — read more 

Humana Behavioral Health laying off large number of staff, . Humana at home will now manage. Rumored downsizing in HSO as well.

We were told that MSW will need to be licensed but not told which license, or when this will be mandatory for FCM role. There are MSW FCM in the role of FCM currently. Anyone know which license they will require?

What? They are saying changes were made because nobody is referring to SS? I'm a PHC and I rely heavily on the expertise of SS. Leadership, why not just be honest and say it's a money thing, that they are a business and trying to squeeze everything... — read more 

Here is the posting (just one of several listed) Role Description - Care Coach (Social Worker/RN/LPN) - Broward County, FL (176906) Role Description Care Coach (Social Worker/RN/LPN) - Broward County, FL: 176906 Primary Location: US-FL-Fort... — read more 

Our leader said we need a license, but did not give a deadline date. Does anyone know if they are going to give us time get our license?

Prior to working at humana i worked for Medicare and a few hospitals... when i first started working here i couldn't understand why non licensed people were allowed to give medical advice (I'm not licensed and every company i worked for was very... — read more 

Ex HCM-SS here on this new ridiculous role as HCM I did not sign up for. Ok so one of my biggest frustrations is to not be able to somewhat plan my day. The orders to call this many Members, to do post d/c, then another list with more things is sent... — read more 

One by one, my teammates are putting their two weeks in, others are looking. Now, I haven't seen ads for PHC's (without social service licenses) in a long, long time. So eventually, unless they hire to replace us, which they are not doing and have... — read more 

Does anyone know what the goal is of the survey that has been requested of all SSs and CHEs, SNP and LTIH HCMs and FCMs? It's all about experience and skillset around chronic health conditions, severe behavioral health needs and substance abuse... — read more 

What is a Treasure Chest Award at Humana, inc?

Reposting from someone who wrote this a few posts below: "I was healthy when I started at Humana. Anytime I had a checkup, I could always race through the patient forms because there were no boxes to check off. Last summer my coach started using a... — read more 

Someone posted this on another thread, I am copying and pasting because it concerned me and I would like to hear more input: "My coworker said that they are now advertising the HAH staff as "licensed health professionals,"... — read more 

Humana Behavioral Health just told 47 people they will soon be without a job.

Any thoughts on letter sent today from CEO???

A perfectly healthy person had a stroke after going through all the insane stress and changes, pressure and fear in this company. Is it worth it? We.must.leave!!!!

How is HBHTricare they are hiring a lot.

There is an overall plan to reduce real estate because so much is unused. It's happened everywhere. Just means more work at home. The mid year tool does not populate in the talent center till later in the month. Then everyone in the company has to... — read more 

Seems like either everyday there is a new rumor or someone is leaking information! Was told that a leader was telling their associates to go ahead and look for jobs because something is rolling down soon.. (leader was apparently crying) hmmmm can... — read more 

I hear rumors that the cincy care center is closing in October. Has anyone else heard anything?

The only way to get this job done is to not take lunch or breaks or wellness hour. Pressure is on, # of calls increases by the week! I wish our coaches and higher ups had a case load so they knew how time consumming and so very difficult it is to... — read more 

Does anyone have info on what this new performance summary will measure? Yesterday, our coach told us that it is "such an exciting time, Humana is going to be able to look at much more than just contacts, attempts, etc...". She didn't say what "much... — read more 

I'd love to hear what the caseloads look like for FCM's now. I know before all the changes there was focus on getting at least 25 visits per week, and some FCMs were part of the layoffs for having small caseloads. Now they aren't focused on number of... — read more 

Setting up employees for failure by increasing metric.

Not sure about you but Sunday night comes and I start dreading the thought of going back to work tomorrow.... with so many uncertainties... would there be more changes in our documentation? Would our calls quota be increased? Would some more... — read more 

The email from MF actually answered questions asked in the chat!!!! The questions weren't ignored, but our actual questions got answers!!!

Has anyone applied for a rehire with Humana and received an interview or even a offer? Just wondering

Another sign the role is going away.

I seem some jobs opening at HBH and want to know if is better than HAH? Do they macro manage like HAH ? Is the work environment better?

Any higher ups managers want to tell us what's really going on? It's anonymous! Please share. I think the old model was not profitable enough. In addition to over hiring. I imagine layoffs would have happened even if the merger went through. Now they... — read more 

HCM-RN thinking about leaving and can't decide whether to give a 2 week notice or not. I know of some that back when they were still actively laying off that gave their notice and was told to just pack their computer that day. I have scheduled PTO... — read more 

Please stop blaming the nurses for what has happened or will happen. We don't want to do your job. We didn't ask to do your job. Being nasty and hateful to us won't make your job more secure. Why why WHY would so many of you actively try to sabatoge... — read more 

Would some explain MFs response to TH's question about what the plans are for telephonic enrollment dept? I missed the response and curious as to what he said! Thanks everyone, for al of the support on here.