Thread regarding Whole Foods Market Inc. layoffs

They crammed all sorts of "technology" into our store when it launched. With a few months (days in some cases), much of the hardware failed and the software began to misfire. Prices got out of sync in some cases. Some equipment just fell apart because the software was built on an old platform that was buggy as hell and the hardware was poorly designed and constructed. The company failed to properly build the guts of the store (the electrical infrastructure) so in certain cases the power would go out on a device sporadically. The point is, all of this looks really great until it becomes non-functioning or obsolete. There was a LOT more than I have space to describe that simply stopped working. I can imagine shortly seeing the following sign: "Oops. Sorry for the inconvenience. The tea and coffee bot is out of order again and the electronic shelf labels may not reflect the actual prices. Your digital punch card may not have registered every punch and the wine review site is now a 401 error, no such domain. The electronic nutritional information is obsolete or isn't communicating properly with our servers. Interactive screens throughout the store have gone blank, and the prices are still as high as ever. But wow! How about that technology when we first opened?"

They continue to blame the Team members and supervisors, but it is the incompetent leadership team above them who don't care about excellence that destroy each store. I was one of 12 supervisors who stepped down in 18 months. Could all 12 of us really be that bad, or was it one awful and lazy TL? Pretty obvious!

Time to concentrate in happiness in the stores you have before opening new ones. Leaving there was the best life choice I ever made! Life begins after you quit that horrid place!!!

One word and one word only, "Hubris".

@zrh- those of us who consistently deliver the excellence tend be the most unhappy, because we're carrying the weight of our incompetent "leaders." Things just keep getting worse in our stores and in the company, and we're unhappy because our excellence makes no difference.

We're breaking our backs trying to bail water out of the Titanic with Starkey bottles, while regional and global (you & your pals, I'm guessing) bumble around the decks above, telling us "The ship's not sinking! But if it was, it would be your faults for not bailing excellently enough."

-zrh, a big YES on this. When management screws up time and time again, yes, happiness is not to be expected. Excellence comes from the top. Unfortunately, that ain't happening.

Will all this tech savvy crap which is really a way to lower labor costs by switching the product knowledge from team member service to customers with apps and the such,lower the prices and make us competitive. Im really doubting they are gonna lower prices. Another retail trick of fulling the 365 storea with only our low cost 365 items and not the champagne cost items.

what happened to team member excellence

don't expect happiness if you are not delivering excellence

WHole Foods 365 canola oil in everything

What ever happened to team member happiness?

https://goo.gl/images/MUojHI

Did the eteam write this post?