@ke We all can submit questions in advance. ...
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What a mess…
Employee meeting is next week so we’ll see soon enough
Fire ptsd ridden bleeep bleep bleep. Oh wait. That’s e lot
They do that every year because Omni is a mess and so is Fraud. They cover for each other’s mess. When Fraud sc--ws up, Contact Center has to pick up the calls. When the calls go up, Fraud has to fix their issues to bring it back down. Happens every fkn year. It’s like they’re keeping each other in business and business is good.
As far as I know that doesn’t have anything to do with layoffs but part of restructuring that is happening that coincides with the layoffs. I’d expect the layoffs to come any day now.