I guess our digital folks are slipping and Aditya is just blowing smoke to the public, as our customers are not as enamored with our Online Banking and Mobile as Aditya is enamored with himself. We slipped
Mobile app customer satisfaction
Capital One: 678
BofA: 662
Chase: 656
Wells Fargo: 651
Citibank: 648
TD Bank: 643
Truist: 631
U.S. Bank: 624
PNC: 619
Online banking customer satisfaction
TD Bank — 672
Capital One — 671
Wells Fargo — 668
Citibank — 653
Chase — 651
BofA — 650
Truist — 641
PNC: 638
U.S. Bank — 628
Really? Cap 1 and TD out did us?