#automation

so you can spend more time strategically homeless.

If you want to trim away the useless, then start with HR. Just keep the bare bones skeleton crew, let the HR chatbot and AI do the rest of that work. If Citi AI can’t handle the mundane low hanging fruit HR work, then it has no place trying to be wedged into anything more complex or technical.

If it can’t be developed enough, tested enough and rock solid enough to handle the HR work load, then you have business trying to make it do anything more complex. It’s like trying to use a calculator that can’t add or subtract to perform advanced algebra. Use the HR role as your live test bed. Once you get that part down, you can then showcase what a success it is in all you little ppt slides and THEN move on to something more complex.

Focus Services is closing its Greenville call center. This action will result in 94 layoffs. The closure is attributed to the impact of AI. Call centers are facing automation of routine tasks. This trend affects many call center operations.

https://www.bizjournals.com/triangle/news/2026/03/02/focus-services-greenville-call-center-layoffs.html

We're all going to be laid off as soon as the company possibly can do so, if not sooner, because we're all being replaced via automation, off-shoring and outsourcing. I'm just grateful to have the nice termination package per labor contract for when the inevitable day comes when my position is surplussed.

I’m hoping our team is next. Seriously our team serves no purpose to be fair. It could be done by other departments or really just an automation in the system. It’s not survival it’s just the truth. Not sure why they even made this team as it doesn’t even make sense. Literally here collecting until the end because it pays something while looking elsewhere.

Consequences of AI -

AI has (some) innovations, but.

AI will replace (most, not all) computer dependent jobs (that can be) in the future, (easily) in the Millions over time; through automation efficiencies.

AI will take away Tax revenues (from those employees that were replaced) who contribute to consumer spending which will (not if) have a very Negative impact on the U.S. economy.

AI will create (some) high paying jobs, but unless Taxes are Increased on Corporations; and the wealthy; there will (not if) be a Major shortfall in Tax revenue.

The U.S. National debt is (currently) $38.7 Trillion (and rising) per usdebtclock, with $990.0 Billion a year in Interest paid by U.S. taxpayers to outside Investors (U.S. based, Japan; China; etc.) that finance it over time.

Wars are (Always) costly over time (but sometimes necessary to defend U.S. National security), and the U.S. National debt will spike because of it.

These are the facts.

Angi confirmed it is eliminating around 350 positions as part of a plan to cut operating expenses and optimize its structure. Officials said advancements in AI have helped enable the workforce reduction.

https://www.businessinsider.com/angi-layoffs-angies-list-cuts-350-jobs-ai-efficiency-gains-2026-1

AI WILL REPLACE FCC SWITCH REPORTABLES. Regulated AI.

Does anyone know what we can expect from Agentic AI in PayPal in the next 12 to 24 months in terms of it's capabilities? I understand Lores is fully focused on Agentic AI and will likely use it to reduce the workforce like he has done at HP.

I'm not interested in what you've read from AI regarding Agentic AI as I've done that myself. If possible, I would like to hear from someone within the company who has been working with Agentic AI at PayPal or who knows what the general plans are? For example, will it handle 40% of disputes/limitations/fraud claims in 12 months.

Really curious as Lloyds bank announced this month they will be using Agentic AI for complex fraud and complaints reviews. With the advancement of Agentic AI, PayPal's desire for lightning fast changes and Lores's enthusiasm for Agentic AI and cuts, big changes could be on the way very soon. gulp

The company is already training AI agents to work directly with techs in the field to configure routers and diagnose troubles without an engineer. Tech chats with a bot directly to configure, test and turn up a router. Whole teams will probably be gone in next two years.

WIP: Machine learning + Code + AI - in flight - optimizing refinery scheduling, crude blending... logistics + maintenance sequencing. Now calculate # of jobs lost and $$$ in someone else's pockets

Not sure how many have heard of Project Converge, but it starts tomorrow. It is secretly tied to multiple initiatives in WAVE 2025 where we are marching towards significant staff reduction costs since Worldpay has merged into our organization. Drive of AI and Robotic Automation is extreme at this point. Will be a tough tough year. Good luck tomorrow.

There’s a growing misconception that AI "does the entire work. employees are sitting and watching". In reality, AI is helper not full-performer. Still lots of development requires human efforts. Management is pushing towards AI. The problem is once work is done, you will be first one to be thrown out.

Team I'm on is mandating AT LEAST 50 PERCENT OF ALL NEW CODE be generated using copilot. No longer "use copilot to work faster" but now "replace your development skills with copilot". I do not doubt, FIS will be rolling this out to ALL of development over time

If there were any doubts that FIS was taking the path of using AI to reduce workforce, well. That seems to be EXACTLY where were headed

Can't wait for the brain and skill rot from forced use of copilot to bite them in the a-s

I'm in PI and feel like it's only a matter of time. They already introduced an ai system that tracks and grades all of our calls last year... wouldn't be surprised if they're training an llm off of thousands of the top rated calls catalogued across the company.

First, there was collaboration.....(we are all in this together)
Then there was automation....(python, ansible rah rah rah!)
Then came agile......(hire scrum masters so we have have two bosses!)
Then came silos (due to agile...we don't care about anything outside our 2 week sprint!)
Now comes AI......(humans BAD, AI is good!)

Meanwhile, BE gets 22M per year, chainsaw gets 40M per year...and
...I get laid off!

So I and many other got laid off recently due to the company strategy to automate and replace with AI and failing that, outsource to India.

Considering so many large companies who regret their decision to lay off and replace with AI, you'd think this was thought out.

Nope. Got told outright that the company is willing to accept financial penalties for failure to meet contractual requirements, reputation damage and other losses. All because this is the strategy that Omar is steering the ship towards.

Fine ok. But zero communication or consultation with those affected. I'm not even talking about those who were let go, but those who remain and are expected to pick up the pieces.

No-one we work with knew, had any communication, etc.
Any pushback was met with silence and passing the buck to someone who is new (senior management Accenture replacement) and has no clue on the business. Which were met with corporate fluff, deception and being ignored.

Those of us let go were an average of 20 years each.
Some less. Some more.

When we tried over the last year to use AI as a tool, we would spend more time arguing with the hallucination it produced, than getting anything productive out of it.

But since we're now gone, there's nothing in place to replace us. Just that replacing with AI is the plan...

Absolute insanity!

Life will be so much better without all the belittling!!!

The AI used by companies is called an enterprise AI system. It capture everything typed on your company computer, and what programs are used by the employees to train itself. These systems record your interactions like the programs you write, the documents you create, and the queries you run.

The company tracks and then claim ownership of every keystroke you make within the digital realm, every idea you document and every tool you build. It identifies what approaches worked best, what email you sent and received and the language that got responses. All that knowledge can become part of the company’s AI, it eventually know, down to increasingly fine details, how you do your job.

The AI can pass that information along to anybody else who wants to do your job, or just do the job itself. Over time, you are easily replaceable

Yes, layoff happening replaced by AI.

"Some leaders and pioneers in AI say that artificial intelligence will advance far enough to replace entire workforces."

https://www.businessinsider.com/microsoft-ai-ceo-mustafa-suleyman-white-collar-tasks-automation-prediction-2026-2

She said she was implemented AI into her workflows… oh really? Give me 1 example of how you’re doing this

Also, I like how Mike avoided the question about AI taking jobs. He refused to specifically say if AI would or would not take jobs

Baker McKenzie announced plans to cut approximately 700 business services staff. The firm cited artificial intelligence as a reason for these reductions. The article questions if AI is truly the cause or an excuse. AI is not directly replacing Biglaw lawyers internally. Client use of AI and smaller firms leveraging it may reduce Biglaw's need for lawyers.

https://abovethelaw.com/2026/02/baker-mckenzie-blamed-ai-for-massive-layoff-but-the-problem-is-much-more-complicated/

E.W. Scripps Co. is expecting to make layoffs in the near future as the company, which operates more than 60 local TV stations in the U.S., has embarked on a plan aimed at boosting adjusted earnings by up to $150 million over the next three years.

https://finance.yahoo.com/news/scripps-layoffs-loom-company-sets-161754967.html

Scripps is preparing for potential layoffs as part of a significant cost-cutting and revenue growth plan. The company intends to implement new strategies, including the use of artificial intelligence and automation. These measures are designed to enhance operational efficiency and reduce expenditures. While layoffs are anticipated, the specific number of affected roles has not been disclosed. The headline indicates a strategic shift for Scripps to adapt to the evolving media landscape.

https://www.imdb.com/de/news/ni65702916/?ref_=nwc_art_perm

analyst take on ROK:

One of the first companies to address industrial automation, Rockwell Automation (NYSE:ROK) sells products that help customers extract more efficiency from their machinery.
Why Does ROK Worry Us?
Organic sales performance over the past two years indicates the company may need to make strategic adjustments or rely on M&A to catalyze faster growth
Earnings per share have contracted by 1.5% annually over the last two years, a headwind for returns as stock prices often echo long-term EPS performance
Diminishing returns on capital suggest its earlier profit pools are drying up

My take. Layoffs will continue in low amounts. Leadership and the board are cautious leaders who value their options over growth. If you are good. Leave now. If you are less than good. Hang on. Most will hang on.

I have seen the futute of AI and ML and it doesn't include you. If you work in the desktop/server space, probably the lower levels of networking, then its time to retrain for a new career outside of IT.
Sorry to be blunt but your roles are already being automated by better companies than DXC, companies that have invested in AI and ML from early on.

AI tools like those from Anthropic are increasing automation and reducing the need for manpower in many roles. While operational work may require fewer people, human oversight and management decisions are still essential. The focus should be on adapting skills, not just replacing jobs.

“The technology sector faces perhaps the most dramatic transformation. Indian IT services firms, which built empires on providing entry-level coding and testing services, now face existential threats to their business models. When AI can write, debug, and test code autonomously, offshore staffing advantages evaporate.”

Expect less investment and a never-ending headcount decline.

Apparently some new AI tools spooked the market, because it threatens to automate legal and financial workflows that certain software products specialize in, so they all dropped as a result.

The plus side is the market seems to have forgotten about it already and rallied 2% today, so there's that.

AI is coming for your job!

Due to principles in Semiconductor manufacturing and moores law, GFs products will enter the low cost semiconductor market within 36 months.
SiPho isn’t capturing as much market demand as previous anticipated, and GaN is somewhat niche. Larger scale (7+nM) technologies will become cheap, consumer scale electronics that mostly any foundry in the world will be able to successfully manufacture. GF will scrape along for some time, missing Quarterly targets here, laying off staff there, cutting cost all the way as they try to keep investors and BoD happy. When NYS incentives run out, GF will consider being acquired by other manufacturers. My bet would be TSMC as they continue US expansion, with some potential for Intel as well. Only hurdle is US administration woes, however, GF is not an American company. This is furthermore complicated by massive deficits in skilled labor, prevalence of AI, and opportunities for robotic automation that will present themselves over the next 36 months.
Any employees considering this as FUD, ask yourself, where do you see GF in 5 years? Are things feeling concrete? Or do you feel some ripples in the water.
Costs of production are going up, which always results in profits going down, especially when producing antiquated tech.

“Wells Fargo said the layoffs are occurring at its office on Corporate Center Drive in West Raleigh. It declined to say if it is closing that location.”

https://amp.newsobserver.com/news/business/article314592734.html

What they don’t tell the providers who use their products - is they escalate as much as they can for medical review due to their escalation list and even if it meets IQ criteria - well we know what happens than. InterQual Auth Accelerator pairs Optum’s InterQual clinical criteria with AI to digitize payer rules, extract relevant clinical information from provider records and bring it to human reviewers. Most payers using the accelerator are starting with an augmented workflow, where AI organizes and presents information but a human reviewer still makes the determination, rather than fully automated approvals.

“We do not and will not automate denials,” Dr. Kontor said. “This is only accelerating reviews and automating approvals.”

Verizon layoffs to hit 15,000 roles in 2026 as automation takes over https://share.google/vKzxI5NfUOgBTmK4t

ClawdBot (now OpenClaw over trademark issues) is officially the fastest growing open source project in history. When looking at graphs of open source adoption, it's a vertical line and nothing even comes close to matching its success. Why does it matter? Because it's the first comprehensive agentic system with an ever growing list of tools that is more or less completely unleashed (use at your own risk! remember it's early yet).

For those of you still convinced AI is just a chatbot, you should go out and take a look at what people are doing with this tool. Then tell us how jobs aren't going to be automated away. Remember too that, job displacement doesn't necessarily mean the AI is going to fully replace you, but that it's going to enable people to 10x their work and require significantly less headcount. Given how lackluster WF growth is, I doubt the growth needed to maintain headcount will keep pace with the productivity this will unlock.

As a bonus, go check out moltbook.com for laffs. It's hilarious to read through.

How does this relate to WF and layoffs you ask? It should be obvious once you understand what it is capable of. Your biggest firewall right now is data governance, and plenty of companies are working through this right now, including WF. Only Wells Fargo are way behind the curve, for obvious reasons of ineptitude.

New Year new round of layoffs. It was done very quietly and most are afraid to even talk about it. We all know more are coming. The push to rely more on dealers, cutting sales offices, service, and warehousing. Moving towards direct to customer aka drop ship. Jobs being sent overseas for cheap labor. Push for automation and focus on using AI. All geared to eliminate as much of the US workforce as possible. Then act surprised that moral and engagement are so low. Upper Management focused on stupid rules like camera on for calls and more in office days while sales numbers tank and existing customers become more angry. How much time and money wasted on Kickoff meetings and surveys just to sp-t in the face of the workers. Just holding on until I get a new job. It's a sinking ship, man the lifeboats.

Why are we still employing “baristas”? All of these businesses should be modernized with AI. Ordering can be done by the customer who inputs the specific product and ingredients then much like a vending machine the beverage is made and dispensed.

We don’t need people with blue hair, nose rings and a they/them attitude sc--wing up our orders anymore.

Dimon wants to replace all of you with AI

https://www.youtube.com/watch?v=GjkCSQndS1E

16k layoffs at Amazon, totaling 30k over the past year, or ~10%. The most important thing he said in the video was this (paraphrasing):

They are laying off AI Safety researchers and security experts in lieu of hiring more pure developers with a primary goal of automating as much as they possibly can. It would be prudent to watch these tech companies who are leading the pack and understand that what they are doing is a preview of what is to come.

I wonder how many Amazon employees were encouraged to embrace AI in everything they do, only to have Bezos realize their jobs could be automated?