#retention

1️⃣ Lack of Leadership
Employee: “I stopped looking up because there was no one to look to.”

Great leaders set direction, model integrity, and earn respect every day.

2️⃣ Lack of Trust
Employee: “Every time I spoke up, it cost me something.”

Great leaders reward honesty, defend their people, and prove every voice matters.

3️⃣ Feeling Undervalued
Employee: “My work spoke loudly. No one was listening.”

Great leaders notice effort, name impact, and show appreciation often.

4️⃣ No Growth Path
Employee: “I wanted to grow. They wanted me to stay the same.”

Great leaders build clear paths and invest in growth early.

5️⃣ Lack of Challenge
Employee: “I used to feel alive solving problems. Now it’s just tasks.”

Great leaders reignite curiosity by giving purpose, not just projects.

6️⃣ Burnout
Employee: “The more great work I do, the more they expect.”

Great leaders protect energy, balance ambition, and stop rewarding exhaustion.

7️⃣ Lack of Inclusion
Employee: “I was in the room, but never really part of it.”

Great leaders create environments where every voice is heard and valued.

8️⃣ Unfair Pay
Employee: “They said they valued me, but not enough to show it.”

Great leaders match reward to impact and make fairness non-negotiable.

https://www.stephanieshills.com/weeklynewsletteroptin

Most companies say they value their people. Yet fail to create cultures where people actually feel valued.

But here's what actually makes people stay:

✅ Paid Well – Compensation reflects their worth
✅ Heard – Their voice actually matters
✅ Respected – Not just for what they do, but who they are
✅ Challenged – Growth is encouraged, not stifled
✅ Trusted – Micromanagement doesn’t exist
✅ Supported – Through wins and setbacks
✅ Recognized – Effort is seen, not overlooked
✅ Included – A real part of the bigger picture
✅ Developed – Opportunities to learn and grow
✅ Appreciated – Beyond performance metrics
✅ Empowered – Given autonomy, not just tasks
✅ Promoted – Hard work leads somewhere

Retention isn't a strategy. It's an outcome of how you treat people every day.

Ask your team: “What’s one thing we could do better to show we value you?” Then listen.

What’s one thing you’ve done (or seen) that made people choose to stay longer?

Change announced as of 4/27/2026 @ 1:00pm EST

Our departmental groups have been chatting about this potential since the beginning but the info finally dropped. That group is just but one of the many departments being squeezed to absolute death with due dates and high expectations of the perpetual ‘pull-in’ cycle of doom.

At the very least, we could look forward to being appropriately compensated via overtime. With that having been taken away as soon as Friday, I ponder how many people will leave prior to the handoff. Likely stick around for the ‘retention bonus’.

Wild a-s info but sadly it’s been expected for a while now.

We still have a couple days left, who the he-l knows what other last minute thing they may pull out of their a-s.

Godspeed ya’ll.

As of this passed Saturday, many branches nationally have officially expanded to closing at 2pm. I heard there are a couple more phases before EOY for the rest of those Saturday branches to do the same. We now have TCR’s making us more effective, however getting harder and harder to find staff. Some of branches nationally have closed drive-thru, some areas have not.

At what point do we put the employees first???? For overall workload and retention.

Any one have any ideas what the next step of the way our branches operate takes place ?

And it's deliberate, because talent costs money. But people are the foundation. Everything else can be replaced or fixed. That can't. Especially if you’re gunning to stay on top.

We were a smaller bank that loved its people. Like the year we all donated 2 days of vacation to save employees from being laid-off? Or the time we took stock options instead of a full bonus or when you could still volunteer at your church, helping the homeless with bags of food and clothing and count that as a volunteer day, or when we respected women leaders and promoted them, or when RD said he knew we were the best bankers and to go out and prove it - and we did! Q after Q!

In the last year we have lost so many benefits, our self-esteem, Clients, our edge, our talent. Just chip, chip away until us seasoned, experienced worker bees (remember when it was ok to not WANT to step over dead bodies to save your job and you could just have pride in what you did) leave for greener fields.

I appreciate growth, promotion, and working hard to get there. I have won numerous awards at USB for top sales, but one day you just realize the top tier cancer has eaten too much of the good to outweigh the bad and you know there is no treatment for the cancer and so you abandon the host and find a new clean place to do your best and give your all and grow. I can't believe the number of people leaving and then taking all their top talent with them. You think a LTI loss forced signature is going to stop them? The new banks have already given them a sign-on bonus that took that pain away.

We used to be amazing for our Clients, employees, partners, vendors and now all we are is painful to watch.

Yes, I am leaving for a new job and so I can say all this, but I grew up in this family and it is hard to watch and extremely hard to leave my siblings behind.

My group is small and kind of isolated from the rest of the company. And nobody here wants to leave. The pay is good, we don't work crazy hours, and leadership keeps telling us we're safe. Whether that's true or not is not certain, but it's enough to make people want to stay.

This is one of the most frustrating teams I have worked in at CIBC. There is a strong perception that hiring decisions are heavily influenced by personal connections with certain consulting vendors, rather than being fully merit-based. Many roles seem to be filled through preferred consultancies, which raises concerns about fairness in the hiring process and how corrupt these indian managers are.
Additionally, promotion decisions often appear to favor a close circle of internal contacts, which makes it difficult for genuinely strong performers to grow within the team. Over time, this environment has led to a loss of trust and has pushed talented individuals to consider leaving.
Overall, while the work itself can be meaningful, the lack of transparency in hiring and promotions significantly impacts morale and retention.

Execs won.

Nothing else matters. Morale, retention, long term goals. The mandate was $200 at any cost and they did it.

Expect them to accelerate the pain because the market loves it.

If rumors are true with a May LR do you still receive RSUs that vest in June and July? There’s usually a 2 month period where you’re still technically an employee, right?

Just wondering, now that bonuses have been paid out, is NM seeing an increase in people leaving?

I'm not seeing the same level of employee retention, respect or overall job satisfaction moving forward after the post-merger with SNPS.

The other sad truth was the latest RIF targeted folks that had been with Ansys for 10 plus years marking them redundant and expensive talent.

Ansys was a solid company that treated their employees with respect and dignity. They wanted their employees to successful financially and career-wise.

I bet moving forward that directors and above will be the ones getting RSUs and higher salaries planing for more RIFs while everyone that does the day-to-day work suffer or pushed out.

They've been getting rid of the people who knew what they were doing, and consistently holding on to average performers. The remaining competent people are forced to take on most of the leftover workload, while slackers have the time of their lives. It's not only a management failure, it's a conscious decision at the top. The only reason people put up with it is because of the terrible job market. Sooner or later, however, something will have to give.

I mean, not really. Maybe on paper, to an extent. Paper is just the cover. It will be money based, without any long-term strategy, any concern for team cohesion and efficiency, and without any thought about talent retention. It’s the scrambling phase. Chickens coming home to roost for the string of bad decisions, driven by greed, grandiosity and mediocrity.

Nuveen Plans £175m Staff Retention Pot for Schroders Employees

https://citywire.com/new-model-adviser/news/nuveen-commits-to-keeping-cazenove-and-plans-175m-staff-retention-pot/a2485807

I'm not an employee, but I do have some experience in slowing down situations many of you are facing at FIS. Please consider passing the following petition around and send it to leadership.

Petition Regarding Outsourcing and reading.Risks at FIS

Purpose
This petition is submitted by concerned employees to request a pause and reassessment of the current plan to transition internal roles to Cognizant through a rebadging arrangement. The intent is to highlight significant operational, financial, and strategic risks that have not been adequately addressed and that may materially impact FIS’s long‑term stability, service quality, and shareholder value.

1. Operational Risk and Service Continuity

Critical knowledge concentration
Many of the impacted employees hold deep, specialized knowledge of FIS platforms, legacy systems, client configurations, and regulatory requirements. This knowledge is not easily transferable, and in many cases is undocumented or context‑dependent.

Vendor turnover risk
Cognizant’s staffing model relies heavily on offshore labor and short‑tenure project rotations. This creates:

• Higher turnover rates
• Frequent handoffs
• Loss of continuity
• Increased onboarding and retraining cycles

These factors directly increase the likelihood of service disruptions.

Client‑facing exposure
FIS operates in a highly regulated financial environment. Any instability in support, development, or incident response increases:

• SLA breach risk
• Regulatory exposure
• Client dissatisfaction and churn

The outsourcing model introduces new layers of dependency that may not meet the responsiveness or expertise levels clients expect.

1. Loss of Institutional Knowledge

Irreplaceable expertise
Many employees being rebadged have:

• 10–25+ years of experience
• Historical knowledge of system evolution
• Deep familiarity with client‑specific customizations
• Understanding of undocumented edge cases

Once transferred, this knowledge becomes fragmented or lost entirely if employees decline the offer or leave shortly after rebadging.

Knowledge drain after Year 1
Industry data shows that vendors often replace rebadged employees with lower‑cost offshore labor after the initial transition period. This creates a delayed but severe knowledge collapse that companies often underestimate.

Impact on innovation and modernization
Institutional knowledge is not just about maintenance—it is the foundation for:

• Modernization initiatives
• Technical debt reduction
• Platform stability
• Long‑term product strategy

Losing this expertise weakens FIS’s ability to innovate and remain competitive.

1. Morale, Retention, and Cultural Stability

Morale decline
The rebadging announcement has already created:

• Anxiety
• Distrust
• Reduced engagement
• Increased attrition risk

Employees who remain at FIS are questioning long‑term stability and career prospects.

Retention risk among critical staff
Even employees not directly impacted may begin seeking external opportunities due to:

• Fear of future outsourcing
• Loss of confidence in leadership
• Perceived devaluation of internal talent

This creates a cascading retention problem that extends far beyond the rebadged group.

Brand and talent pipeline damage
FIS’s ability to attract and retain top technical talent is directly tied to its reputation as a stable employer. Large‑scale outsourcing erodes that reputation and makes future hiring more difficult and more expensive.

1. Strategic and Shareholder Risk

Vendor dependency
Over‑reliance on a single vendor increases:

• Cost escalation risk
• Contractual lock‑in
• Reduced internal capability to evaluate vendor performance
• Vulnerability during renegotiations

Acquisition optics
While outsourcing may temporarily improve short‑term financial metrics, it can also:

• Signal instability
• Reduce internal capability
• Increase integration risk for potential buyers

This may harm long‑term valuation rather than improve it.

Long‑term cost vs. short‑term savings
Historical data across industries shows that outsourcing often:

• Reduces costs in the first 12–24 months
• Increases costs in years 3–5 due to vendor rate increases, turnover, and quality issues

Shareholders deserve transparency on these long‑term impacts.

Requested Actions

We respectfully request that FIS leadership:

• Pause the current rebadging process pending a full operational risk assessment.
• Provide a detailed impact analysis covering service continuity, client risk, and long‑term cost projections.
• Engage employees in a structured consultation process to identify alternative cost‑saving measures that preserve institutional knowledge.
• Commit to transparent communication regarding future outsourcing plans and workforce strategy.
• Evaluate hybrid models that retain critical internal expertise while leveraging vendor support where appropriate.

Closing Statement

We submit this petition in good faith, with the shared goal of protecting FIS’s operational integrity, client trust, and long‑term competitiveness. The employees who built and maintain these systems are not obstacles to efficiency—they are the foundation of FIS’s success. Decisions that affect the company’s future should fully account for the risks outlined above.

Both sites are filled with complaints about denied claims, inabilty to understand customer service agents, and poor service from Centerwell pharmacy and inability to get resolutions of complaints. Not that C-suite cares but they should care about retention of members. Or has Rechtin forgot that without members Humana doesn’t exist? I would like to see our retention rates before he came on board compared to now. Rechtin needs to go. The rodent needs to go.

WFH and hybrid aren’t perks anymore. They’re the standard. Across industries, companies figured out that flexibility drives better output, better retention, and better talent. The only places still clinging to strict five-day mandates are the ones falling behind.

Forcing people back five days a week doesn’t create culture. It doesn’t create collaboration. It creates resentment. And when you measure badge swipes instead of results, you get exactly what you’re asking for — people doing the minimum required to check the box.

Pair that with a compensation model where effort barely moves the needle, and the incentive is obvious. Stop pushing. Stop caring. Just show up.

That’s how you lose your best people without even realizing it. They don’t argue. They just leave.

You don’t build the future of a company by ignoring the market, ignoring your workforce, and doubling down on a model everyone else has already moved past.

Apparently Centene is outsourcing Fidelis Retention responsibilities to a third party called “Fortuna” as some kind of pilot, claiming it’s to “offer additional options” to members for enrollment/renewal. This is while Retention reps have been begging management to hire more staff, lighten the load, etc. I have a bad feeling about this.

Somebody should tell Mike institutional knowledge is a thing.

The current approach to promotions highlights a troubling double standard.

HR has proceeded with promotions within its own ranks including VP to SVP and reversed role classifications from Senior Manager back to Director, even though the rest of the organization was required to make those changes.

At the same time, commercial line-of-business teams responsible for generating revenue and driving business performance are restricted and effectively blocked. Across my organization, leaders have taken on significantly expanded scope and accountability, with direct responsibility for new business generation, revenue growth, and client retention. Despite these expanded roles, we were told during both job reviews and the annual merit cycle that promotions were not possible even in cases where retention risk and material scope changes are clear.

When HR the very function responsible for fairness, governance, and organizational consistency applies a different standard to itself.

There is a strong emphasis placed on accountability, performance standards, and meeting deadlines, with clear consequences when expectations are not met. Annual performance scores and compensation are directly tied to those metrics.

Given that standard, it is concerning that the organization provided only one week’s notice that the largest bonus of the year would be delayed by an entire month. The communication was limited to a generic platform notification, with no direct leadership acknowledgment or explanation.

Additionally, the messaging shared on internal earnings calls often differs in tone and substance from investor communications, which are delivered prior to company-wide updates. That contrast creates confusion and erodes trust.

Delaying annual and Q4 bonus payouts by a full month, particularly without transparent communication, raises valid concerns about financial timing decisions and prioritization. Compensation is not discretionary recognition; it is earned performance pay.

When accountability appears to operate asymmetrically, it impacts morale, credibility, and ultimately retention. High-performing employees expect alignment between standards set for them and standards modeled by leadership.

With the peanuts netapp pays, who can afford to live close to office ? With RTO you will just lose young talent and not the ones you are aiming . Don't forget about the burn out due to commute. This is just d-mb.

So is it true what I am hearing that if some people are giving there notice they are trying to convince them to stay , i hope that is not true you really can’t don’t that and i hope these people don’t listen. do what is best for you. think will this place will be in a year

I put in my notice and out of nowhere they offered a 15 percent raise after claiming for ages that budgets were tight. It’s impossible not to question the timing, and part of me wonders if it's worth sticking around at Humana because of it or not. It does bring my pay above the one I'm getting at my new position, but I'm still uncertain.

I'm watching coworkers who are just a few years from retirement willingly walk away. That never used to happen. If people that close to the finish line are giving up their secure exit, you know there's something seriously wrong with this place.

I'm getting so tired of Gainwell management. They want top-tier results but offer bottom-of-the-barrel raises. It's a recipe for a mediocre, unmotivated staff. Anyone with real talent and options will walk away, leaving us worse off.

Retention bonus for APAC people who are expected to keep things going now that seelscum is gone. Same thing happened when luxoft lost their CFO and ramneth was brought on. If you are not getting a retention bonus you are not needed. But be very aware that they are there and 5-6 figures.

Top performers are a threat to weak management. If the company was smart-they would reward their hard workers. They can’t because of this. They are too threatened that those below them are smarter than they are. Intelligence will get you in the door-but Optum is too threatened to keep you.

Wondering if they announced yet. I heard it's going to be 150% not because of company performance but from the fact that so many employees are pi---d off they are using it for people to stay. Before everyone jumps on me for being a bitter ex employee, they wouldn't be continuing to lay off people if they were doing well plus I was very grateful for my severance package!

There is significant pay compression happening across nursing teams.
New hires, including nurses with minimal experience and recent graduates, are being hired at higher rates than long-tenured nurses.
In many cases, these higher-paid new hires are being trained by the lower-paid, more experienced staff.
Leadership has also communicated that there will be no raises this year.
This leaves experienced nurses with no mechanism to address the gap.
It’s worth asking how sustainable this model is for retention and morale.
What leverage, if any, do employees actually have here?

Over my time at Fiserv I have noticed one very prominent theme. A select few (often with lackluster work ethic) are rewarded with bonuses, raises, extra privileges, while at the same time the ones actually getting the work done are designated as “work horses” who will get the job done and be told “you are lucky to have this position, with some luck you may see a promotion in a few year!”. They wonder why half the company has silently revolted and the stock is where it is. I have seen people on my team leave for high paying roles and when asked why HR is shocked to find out that they left due to being overworked and under paid. Don’t even get me started on the retention bonuses. My advice to young professionals is this: DO NOT under any circumstances accept being a work horse and yes man. This company does not respect hard work. Ask for more money and ask early, put the pressure on them. Make sure you are applying elsewhere to get counter offers, the market is tough but it can be done.

This place plans to get rid of you for any reason they can find now. Make it hard on them. Keep key notes out of reach, dont give all details and important bits of pertinent info when training, dont save anything where they can access what you created while here. Make it difficult . Stick it in on them every way you can think of. Why should your hard work be used after they cut the cord for made up reasons. They dont want to give merit so give them the performance they claim you earned. This is all going to burn them big time and im not sad about it. I hope we get too witness it or read about it in the news

Verizon CHRO: Retaining Top Talent!!!

Mind blowing: McKinsey, high performers deliver 800% more output than average employees.

Proven tips to retain top talent:

1. Overpay to keep your top performers
2. Make recognition the default
3. Listen to what energizes your team and lean into it
4. Address toxic behavior immediately
5. Be soft on the person and hard on the problem
6. Trust people with as much autonomy as possible
7. Implement meeting-free days
8. Normalize frequent feedback
9. Remove friction to let your top people thrive

The age of pizza parties and ping-pong tables as retention strategies is over.

Use these 9 tips to invest meaningfully in your highest performers and they’ll reinvest in the business tenfold.

Who is getting retention bonus?

Why is DXC letting top people walk out the door without a fight? I’m not just talking about layoffs but folks leaving for competitors and getting zero pushback. No raises, no incentives, nothing. What's the plan for the future if this is how things are being done?

I heard a rumor about someone in another department who was about to resign but then decided to stay. They mentioned getting a much better offer from the company to reconsider. Is that something that actually happens here at Exxon? I've never personally known anyone to get a retention offer like that, but I don't see why the guy would lie.

For those of you that signed that retention agreement after last year's (or a previous year) bonus and you've quit, what actually happened? We signed to say that we'd pay it back, but what actually happened?

As a people manager (UK) I have a low paid top performing team member, who is expected to be promoted next week, however her new salary increase looks miserable. If she gets offered a new job external for more money (which she can prob get easily), how easy/hard is it to get management approval to offer a counter offer to try retain her? (Also is there limits on much extra a counter offer can be).

What’s this retention bonus people keep talking about? Who’s eligible and how much do they get?