Published 11/17/2025, 06:56 PM https://www.investing.com/news/swot-analysis/five9s-swot-analysis-cloud-contact-center-stock-navigates-ai-transition-93CH-4363981

Starting this thread to discuss the key wins and strategic successes of the most successful Five9 executive who has turned our ship around (its the wrong way however.)

I’ve tried to stay on the positive side of this for a long time. It is quickly fading. Too many initiatives, not enough people to drive them and not enough time to manage people effectively. When you wake up and dread coming to work each... — read more 

Genuine question.

Someone who actually knows how to build products. Also replace engineering leaders. But it’s too late now. stock below $20.

I have no sales experience past little baby deals, can I be a CRO of a billion dollar company too?

Is the all hands on Thursday to announce a new CEO or just the standard quarterly earnings BS?

Excited for CX summit and the product keynote.

This is pure speculation but with the earnings call AND CX Summit coming up, I would assume now's the time to announce the new CEO, right?

Fu-k this I’m taking a demotion somewhere else. Worst leadership in my 20 year career

So hearing from multiple sources inside and outside of the company that our management is pushing hard for a sale to Thoma Bravo. They own multiple companies in complimentary spaces. This is what the industry has to say about them: Employees at the... — read more 

Are there more Acqueon layoffs coming?

Another SKO in vegas! After the rip roaring success of last year and the positive feedback on SD. It’s hilarious that they’ve chosen to go back to sin city

Seeing more important people leaving every week. Even our senior management seems to be making plans of their own to bail. Hope it can last until the first of the year when hiring picks up so that I can leave too

And I don’t even care anymore. I’ve given up on trying to make a difference because nothing changes no matter how hard you push. At this point, it’s just about getting through the day, collecting a paycheck, and hoping the next round of layoffs skips... — read more 

Spent an evening with some five9 team members tonight and someone that joined from the product team told me really alarming details about the senior layers of management still left. I knew this company was badly managed, but that team is in another... — read more 

Who's expecting Mike to announce the new CEO's name today at the Fire Side chat?

I was in the office today, was pathetic how now one cares about this nonsense company anymore. How do you guys stay motivated to care about this place?

Alix Partners will provide their final recommendation by December. Good luck to all. And God help us

Chief Product Officer AJ gotta be the first to go Matt’s unqualified CRO butt gotta be 2nd Then it’s a little murky… Andy? New CEO probably wants to bring his own Panos/Jonathan?

I’m trying to understand what’s driving the stock price down.

Could be our new CEO?

Are we getting a handle on our activist investor? Looks like we have a new SVP under the CFO.

Strap in, team - I’m leaving the company. Given my track record with money, this probably means you’re all about to become millionaires.

Senior management is quitely talking about the new CEO, yes they know who he'll be already, that will help merger Five9 with their company. The announcement will be made public by the end of the first quarter of 2026.

I’m personal friends with some of the longstanding analyst community and today we are hosting our analyst briefings in Mexico. Ajay absolutely embarrassed himself from what they told me and now they question our long term product strategy. This guy... — read more 

Are we hiring backfills? These people work on AI. They work with customers. They manage people. People are pulling 10 hour work days. As we're constrained for CX Summit, we're simultaneously betraying our core contact center customers. We want to... — read more 

Seeing the note that we no longer get to expense our internet and the mobile phone stipend is lowered to $50 a month [for both in all]. What else will be lowered or cut?

https://www.marketbeat.com/instant-alerts/five9-target-of-unusually-large-options-trading-nasdaqfivn-2025-09-10/ Five9 experienced an - exceptional - increase in options trading, with 8,504 call options purchased, marking a 2,115% rise from the... — read more 

Nothing to say that has not been posted here already. spoke with him on multiple occasions. this guy is a joke. lot of blatant lies on his linkedin profile too. not much of a career trajectory either. mid level PM to getting kicked out of adobe to... — read more 

Not excited about the current products, don’t see a path back to a $300 per share stock price. If Five9 is serious they need a new set of leaders

Any guesses/rumors/gossips?

I know we have job postings for California but I don't think I've seen any actual Americans get said positions.

We cant handle a new CEO and all that comes with that.

I'd quit, but jobs are hard to come by and my savings are not that great. Getting a package would solve that issue for me.

I feel completely overwhelmed here. Management treats every task as critical, so nothing has a real priority. There’s no way to do good work under this kind of pressure, but it doesn’t seem to matter to them. I’m not sure how much longer I can keep... — read more 

Alixpartners has been very hard at work in the background. Be aware. If anyone has additional information feel free to please chime in.

I saw 2 posts (specific to Ajay being horrendous of course) earlier and seems they are gone. Just curious if there are specific entries that say something that would warrant being policed or not.

It's not family, so nepotism. But with the lawsuit...the board should be aware that Ajay has been hiring his own. This is not about race. He's hiring people that he knows has no experience in the industry, but only people he's known from past jobs... — read more 

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