#employeeengagement

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Mandatory Arbitration

Health insurance corporations use forced arbitration.

If you don't know what it is and how it impacts the public, consumers, employees, etc. Look it up!

Here is a link you can start with:

https://www.epi.org/publication/the-arbitration-epidemic/

There is a lot of information on it out there. Stay informed and know your rights.

Also check your State Laws, as certain States have counters to the use of it. Knowledge is Power.

These trends are undermining decades of progress in consumer and labor rights.


Forced Arbitration

Health insurance corporations use forced arbitration.

If you don't know what it is and how it impacts the public, consumers, employees, etc. Look it up!

Here is a link you can start with:

https://www.epi.org/publication/the-arbitration-epidemic/

There is a lot of information on it out there. Stay informed and know your rights.

Also check your State Laws, as certain States have counters to the use of it. Knowledge is Power.

These trends are undermining decades of progress in consumer and labor rights.


Compulsory Arbitration

Humana uses forced arbitration.

If you don't know what it is and how it impacts the public, consumers, employees, etc. Look it up!

Here is a link you can start with:

https://www.epi.org/publication/the-arbitration-epidemic/

There is a lot of information on it out there. Stay informed and know your rights.

Also check your State Laws, as certain States have counters to the use of it. Knowledge is Power.

These trends are undermining decades of progress in consumer and labor rights.


Pulse survey working intent question

I notice the new Pulse survey asks how long you intent to keep working at Verizon for, with no option to put 'until I'm RIF'd'.

Do they seriously think we'll indicate our intent to leave, so they can bank on natural attrition to do Dan's dirty work for them? They're making Verizon such an awful place to work, I imagine a lot of people are actively looking for alternative employment, but why would we share that info with them? I know I won't, and I'm actively looking for a new job.


Still trying to figure out what the benefit is of keeping us demoralized

I don't understand this ever-increasing corporate need to make us all miserable. Being invested would surely make us more creative and productive. But nah. Instead, make us hate our jobs, our managers, and the company. I absolutely don't care about team dynamics or outcomes. I don't care if I have this job tomorrow. So I have no skin in the game. And I'm dedicated accordingly.


Five9 named to 2026 Fortune Bay Area Best Workplaces

"Fortune Media and the research firm Great Place To Work have named Five9 to the 2026 Fortune Best Workplaces in the Bay Area list. The designation recognizes the cloud contact center software company for its workplace culture and employee experience standards within the San Francisco Bay Area region."

https://www.stocktitan.net/news/FIVN/fortune-media-and-great-place-to-work-name-five9-to-2026-fortune-2aprz99rp0sl.html


Significant Culture Decline Under Current Technology Leadership

  • The culture within the technology organization has deteriorated significantly under the current CTO's leadership.
  • Interactions with senior leadership are often characterized by criticism, public reprimands, and communication that many employees perceive as demeaning or disrespectful.
  • Fear and job insecurity appear to be used as management tools, creating an environment where employees are more focused on avoiding mistakes than on innovation, collaboration, or long-term improvements.
  • Psychological safety has declined. Employees are increasingly reluctant to challenge decisions, raise concerns, or share differing viewpoints.
  • Morale has suffered, and many experienced employees have become disengaged or are considering opportunities elsewhere.

This represents a notable departure from the leadership style and culture that existed under previous technology executives, who generally fostered accountability while maintaining professionalism and respect.


How are we supposed to feel after this?

Morale was already down, and now we can add to that feeling completely disposable. Knowing some of the people who were laid off, it's clear nothing we do, no matter how good or knowledgeable we are will save us. How are we supposed to deal with that and continue working like everything is the same?


The new slogans…honest thoughts

I’m trying to wrap my head around the fact that our new purpose slogans are all these military esq phrases “take the hill” “run together” etc. who told them these were inspiring phrases that were going to get us all excited about our purpose?

And I work in Robinson where leaders have to say “glad to be here” in meetings The morale at my plant is the absolute worst I have ever seen it in my career!!!!!! What is happening to this company? Glad to be here, take the hill, run together. What’s next?


Work is becoming exhausting for the wrong reasons

I have worked here for over two decades and this is one of the more frustrating periods I have seen. The actual workload is manageable, but the constant politics between departments and leadership make the day feel heavier than it needs to be. We're spending more time avoiding conflict than solving problems. Most of the conversations are tense and few are comfortable speaking openly anymore. A few coworkers who used to be very engaged now barely participate unless they have to. It's exhausting, and for all the wrong reasons.


The only way to succeed in my group is to have no life

They expect you to eat, sleep, and breathe work. If you're willing to give up your evenings, your weekends, and any semblance of a personal life, you'll probably do fine. If you want to see your family or have hobbies, good luck. Is this a Cisco-wide issue? I was thinking of applying internally, but I don't want to end up in a same environment.


JDI Day = Day Off?

Are people actually going to JDI day or do some people use it as a day off? I really don’t have that much interest in going, and I think my team is kinda doing whatever. Wondering if it’s abnormal to not partake or how people approach JDI day especially considering where the company is at. I’d rather have saved the money of JDI day and split the cost up as a bonus between everyone lol


As we move into survey season, remember only 73% of the employees responded . . .

Stank tried to spin the metric that 79% of the employees that did respond felt committed and engaged and used that number as support for his policies. He did not share the next metric that if only 79% of those who responded felt engaged/committed, then it is a easy assumption to make that really only about 60% of the total work force felt committed and engaged.
Remember, the C-Suite will ignore the responses that do not support their ideology and strategy, and outright lie about what the employees really feel is important.
499/600 and 875/900 are the real survey numbers.


Love how Xeroids are so behind on basic concepts

I absolutely loved todays call and how Xeroids have to be coached on basic concepts as if they are something"New" to drive toward goals and functionality that Lexmark had already been performing and achieved over a decade ago.

SMH - I seriously don't know how a 120 year old company allowed it's workforce to be taken over by employees that just set on their hands collecting pay checks instead of driving these basic practices.


Renewed focus on remote employees?

Is there any truth behind a mid year focus on impacting remote employees? I heard there is but can’t comprehend how we can continue to lose people while the scope of work increases. ODW isn’t helping with workload (at least yet) and using AI only provides a temporary security blanket to speed some things up (while quality goes down).


The difference between real leaders and empty suits

I've been doing this work for a very, very long time, and the best managers I ever had were the ones who listened more than they talked. They cared about their people and helped us succeed. These days, it's all talk and no substance. I don't even bother with all hands meetings anymore because there's never any real information or direction.


The culture of secrecy

I've worked at several companies over the years, and I have never seen anything quite like the culture of secrecy that exists here. Management hoards information, doling out tiny scraps only when absolutely necessary. They don't trust any of us to handle bad news or make decisions, so they treat us like children instead of empowering us to do our jobs well. The result is a workforce that's disengaged, frustrated, and constantly in the dark about where the company is actually headed. It's frustrating, to say the least.


Don’t Forget

The damage caused by the Stinky 8/1/25 email can never be undone.

For most employees, the message was loud and clear: your concerns don’t matter. Your feedback doesn’t matter. Your time, family, commute, and quality of life don’t matter.

Whether Stink intended that message or not, that’s exactly how it was received. Totally thoughtless, inconsiderate, unstable, emotionally charged, and power drunk.

The result of Stinks decisions and policies has been years of declining morale, disengagement, frustration, and a workforce that feels increasingly disconnected from the people making the decisions.

Now another survey is coming up.

Don’t forget how Stink responded the last time employees spoke honestly. The reaction said more than the survey results ever could. We now know he’s totally unstable and a loose cannon.

If you believe trust has been damaged, say it.

If you believe the culture has deteriorated, say it.

If you believe rigid policies are driving away good people and hurting engagement, say it.

This is one of the few chances employees have to be heard. Use it.


watch Company Retreat (on Prime)

ELT, GPs and other senior leaders - Please watch Company Retreat on Prime before you do anything more. It's the sequel to Jury Duty and raises many themes we're all experiencing now. Watch how your families react. Notice which characters resonate with you, your (age appropriate) children, and spouses. Notice who the bad guys are and why.

Associates on this forum, please watch it too, if only to remember what a workplace family can be like, to mourn what we're losing, and laugh a bit too. Remember, most people are GOOD people and not solely in this life for money. Yes, it's a fictional story, but the themes are real as can be and at once topical and old as time.


Why Does Truist Have Such a Bad Employee Experience?

I’m curious to hear honest and objective opinions from others about why so many employees seem unhappy at Truist. What is it about the employee experience that feels so negative? Is the culture at Truist actually worse than other banks, or is this just how banking is everywhere now?

To be fair, Truist did help me gain valuable experience in a field where I wanted to build my career. For that, I’m grateful. But looking back, I honestly feel like it would have been better for my career if I had stayed only 2–3 years and moved on.

From my perspective, long-term growth and advancement opportunities here seem extremely limited. Leadership constantly talks about “upskilling,” “career development,” and “training,” but in practice there are very few promotions or meaningful opportunities to advance, at least in my area.

I’ve been in the same role for years now and feel completely stagnant. I’m no longer learning or growing professionally. At this point, it feels like I just log in, do the work, check the box, and move on with my day.

What’s concerning is that I’ve become so complacent that the idea of being RIF’d almost feels like it would be a positive because it would force me to move on and try something new while collecting severance. I’ve never felt this disengaged in my career before.

What makes it worse is that many people on my team who have been here a long time seem mentally checked out as well. The overall environment feels stagnant and low-energy.

Interested to hear from others, what do you think drives the negative employee experience at Truist? Is this unique to Truist, or just the reality of large banks today?


AI Unlocked!

As we spent the last decade offshoring and laying off our vteam family, I was energized and excited to learn how AI unlocked is how we scale our most important investment - our people! This is such impactful work. Because when the Vteam thrives, Verizon thrives - together!

There is no question AI is changing how we work, but emotional intelligence will always shape the why. The future belongs to organizations that value both. AI is the how. EI is the why. And nobody cares about people like Verizon. I am very grateful to be part of this best in class culture OS! Let’s go team!


Anyone else tired of “managers” taking all the credit

Not even a single manager in this company seems to work on anything other than “stakeholder management” and preparing presentations for leadership.

Meanwhile, the individual contributors who actually get the work done are excluded, discarded, and overlooked, while their work is celebrated only to stroke the egos of so-called leaders. That’s the reality of Verizon today.


Morale across our organization is very low

Most employees appear disengaged, simply completing their assigned responsibilities and leaving at 5:00 every day. There is little motivation to exceed expectations because most people feel that exceptional effort is neither recognized nor rewarded through promotions, raises, or bonuses. This has proven to be the case at Truist.

Employment is ultimately a two-way agreement between employer and employee. However, the expectation at Truist often seems to be that teammates should consistently go above and beyond in every aspect of their work. In reality, employees are compensated to perform the duties outlined in their roles. As a result, most (including myself) have adopted the mindset of doing only what is required for their role, since additional effort does not appear to lead to meaningful financial or career advancement.

Well said, @a7+1krek386h.


I like my job again

I started quiet quitting, and I remembered why I was doing my job in the first place. I went back to doing just my job, the work I was actually hired to do, because I was getting close to quitting over how overloaded I’d become. My plan was to quiet quit while I looked for something else.

Six months later, my energy is back, I’m actually interested in my work again, and I genuinely like what I’m doing. At the beginning there was some pushback, but I held the line with “I’m too busy” and “I’m doing my job,” and eventually people stopped bothering me about taking on more.

The funny part is that I don’t even want to leave anymore. Turns out a huge part of what was making me miserable was how much extra work I kept piling onto myself. Go figure.