#management

The situation in the GIST department has become absolutely horrible. Everyone is completely burned out and depressed. There are always tons of calls waiting in the queue. We’re the third shift, only about 7 to 12 people working for the entire world — the US, the Americas, Europe, everywhere.

We’re not allowed to have more than two minutes of after-call, and we can’t stay “away” on Teams for even a second. It’s just nonstop calls, one after another, for eight hours straight, with no breathing room. We barely have time to write proper notes on the cases because two minutes simply isn’t enough.

Each of us handles more than 30 technical calls a day, and these are not short calls. I’ve worked in other call centers before, but I’ve never seen anything like this — this one is pure madness. We’re treated like machines, not people.

We’ve been complaining to management for months, and they know exactly what’s going on, but they still refuse to hire more staff. On top of that, we’re taking calls in all languages — English, French, German, — and it makes no sense. Half of the team is depressed, and people are so desperate that they keep calling in sick. It’s absolutely impossible to move to another department.

This place has become unbearable.

Heard from 5 people in different departments that that 25% number being floated around is basically accurate.

Has anyone gotten in trouble for using too much in office exemption time - Whether that is weather related, or for the adhoc flexibility option.

Specifically referring to upper management less direct management.

Why is every leader managing a team they have no experience in? Lots of fail-up leaders, PH being led by a president with a BA in Journalism, KW, the list goes on. Feels like we’re all on a sinking ship.

Hi All,

Does anyone have experience with a medical exception that can change their working arrangement? Are they lenient on the conditions that may qualify for this? What is the process? What was the end result? Was documentation needed? Did you experience discrimination from management after?

I personally have a condition, that although is not life shattering or major, would greatly benefit from a relaxed work arrangement.

Nothing else to explain.

I know folks in tech, HR, and management who were impacted.

Anyone else catch that 7% of our Q2 “adjusted” EBIT 8% margin is non-operational fluff? Strip that out and we’re running on fumes. Once management wraps up their usual end-of-quarter buyback of 10 to 12 million shares, the stock’s going to dip right back down. DXC engine’s smoking, all gauges are red and management’s still smiling for the cameras on LinkedIn. This place is toast.

Man, Control Management was banged on.

I didn't believe it, but this site actually had legit info. I see approximately 270 were severanced this week. I say approximately because the total count of severees went up by that number compared to a week ago, but every 60 days names drop off the list so some could be excluded from the count. I didn't do a full name comparison.

Of course the "proof!!!!" posts will come. Look up D Jank and his tree. Looks like he alone lost 8. 270 is not a huge number by any means, but they keep carving away.

Why fire individual contributors- layers of managers is what needs trimming in finance, it’s seems a a lot of one sr manager has 4 managers reporting to them who have 1-2 employees each. A lot of “management” of the few doing work -

All of them getting kickbacks to outsource to only Indian
Sampat and Shankar took Han’s to Indian te------t PM and they promised more jobs for Indian
Now new CEO same with old plan
Can we replace CEO with AI?

Gotta love how the management that got us in this mess are left untouched while the common men are affected.

Prayers for those affected, remain positive... Control your thoughts, don't let them control you. There's light always at the end of the tunnel

Anyone else ever receive a request for feedback about their Manager/Director from the VP of the chain of command? I received a request but no one else on my team received one. Wondering if this is a screening for them or for me ahead of the rumored January layoffs?

First you have to search for a parking space.
Next after the parking lot experience, your search for a desk will be pretty much fruitless so you work in a break area.
Then when you have to go you have to search for an open stall.

Three hours at a ballpark is manageable but 8 hours of trying to find a usable toilet is utter craziness and then to have your manager ask where were you I see you were away from your computer for 20 minutes.

I haven’t been here very long, but have had nothing but issues since I started here. The ageism, cronyism, favoritism, nepotism, s-xism is off the charts. Sprinkle in widespread ineffective management who do not give a sh-t about developing out your career if they view you as a challenge…yep, this is corporate he-l. Suggestion for survival is to completely disconnect your identity from what you do here, if you haven’t already. Good luck.

And clueless management to boot!

Is a selling lead a manager without the pay? Why don’t they just call the position a selling manager? Any input would be helpful

anyone have any intel on Phase 2 / timing? Will all remote workers be required to relocate close to an office ? Wondering if any management has been asked to prove the necessity of some of their remote people. Do we think exceptions will be made for those who were originally hired as remote employees ?

This has been the well rehearsed blueprint.

Why does a RVP nitpick small things when the tile flooring needs to be repaired/replaced and the cases in the beauty department need new lights?!

The remote workers not performing should be the first to go! WFH doesn't equal watching Jude Judy and going to the mall or getting your hair done etc. Those acting like that did put themselves on this list while those that preferred to be in the office and PERFORM should prevail as well as the WFH employees that actually do their jobs! The lazy as--s are ruining it for the legit WFH employees. Just watch! The WFH 3 days a week hurt us bad! Complacency is through the roof! We also have too many damn AD's. Everywhere I turn there's an AD making $150-$180K. It's stupid! Get Russo out!

Heard a bunch of layoffs going on today. Is it true? What’s the management criteria!

Interesting article published by MIT Sloan

https://archive.is/bPmXE

Does Dan realize that the real problem in verizon is the over paid huge management hierarchy.I mean come on the amount of money and red tape spent on Managers is unbelievable.Every manager has a higher paid manager above them that does even less.That worked in the ma bell monopoly of endless cash not now!!!The only real value in verizon anymore is the only people that actually know or do anything.That group is the associates union and nonunion on wireless & wireline side.All jokes aside most managers are really clueless.Some where hired from pizza delivery places because their daddy was a executive somewhere in verizon.How about we get rid of the timesheet signers who only job is to bother associates over meaningless things instead of focusing on the customer.The people who matter need to start being cherished more and listened to more .Time to squash the Management pyramid of Verizon and focus on moving forward

I’m seeing a culture of if you are a manager who is not interested in college football, other selected store managers, RVP’S and GvPs are not interested in talking to you. Has anyone else noticed this? # Bizarre

With this new system, and unattainable goals: how can a goal be set if management doesn’t allow you to meet it? It seems like a very complicated way of saying gotcha!

TCS , the named outsourcing for the core IT infrastructure teams at Lyondebasell, in an effort to reduce cost due to a CEO thats has shamelessly destroyed a vibrant company with unneeded loans, closed plants and a business model that is ridiculously unsubstantiated, has proven during a "transition" period, to going to cost more jobs, less productivity, poor service, and downtime. This Indian based company is typical of a CEO, CFO, CTO and certain directors that have little to no knowledge of IT outside of the buzzwords they learn on Google. The dumpster fire that is management has reduced a prosperous company and great place to work to a steaming pile save-my-a-s ELTs and SVPs with below sub-par entry level at best outsource contractors.

Indeed, Zip Recruiter, LinkedIn, Monster! Keep applying the reality will hit soon. No transferable skills. No keeping current. Just gliding along. Thinking it would last forever. Enjoy those checks while they come in. The merger may be in 2027, but they arent going to merge the whole wagon and then start evaluating cuts. Skyworks is not paying out severance packages. Clear that noise from any future considerations. And if you live in one of those places with no semiconductor companies around, well I guess there is always coding like Joe said! Karma for every poor soul that got su-kered into working for the failed merger of RFMD and Triquint and lost their positions due to poor business management!

Start by listening, because -- "newsflash" -- you probably know less than the team you just inherited, so ask questions, find the real blockers, and do your actual job.

Also, stop hogging credit when things go right and then unloading blame when they do not. Happens all the time. Stop now... that routine is stale.

Keep micromanaging and you get 0 loyalty on day one, act professional if you want professional output... treat me lke a child and you will get the bare minimum.. your choice.

If you are a corporate climber (probably are) using us as a rung, expect minimum effort from me in return... no tip, no extra mile.

Respect is not a free perk of your title, the bigger the title the harder you have to work to earn it, and since I cycle through a new manager every 12 mo, you are on probation until you prove otherwise.

stop the pointless mtgs that could be an email and stop spamming me on chat, that noise is not productivity.

Say AI like it is magic fairy dust and you owe the swear jar, pay up unless you bring budget and real use cases.

And cut the passive aggressive nonsense where everything is fine all year and then at review time I am suddenly the worst employee in history, give straight feedback when it matters or save the performance theater for someone who buys tickets.

Ally Financial had layoffs today, impacting about 2% of employees as part of workforce consolidation and process optimization (oh, this sounds so official). Ally is shifting teams and focus... it's reorganizing its structure let's say they are seeking "efficiencies". The comms are out - I know some in Charlotte were among those affected.

The cuts are mostly concentrated in upper and middle management w/managers + above most impacted, they hammered folks with no dir reports (or low # of dir reports). Some folks claim that that some groups began seeing cuts on Halloween Friday, but that has not been confirm and most folks did not hear about it...

Last Friday someone spilled the beans ahead of time, see @OP+1k8x5qazb and pretty much was 100% on target.

This round of layoffs is now over, you can go to your cube and relax until the next layoff event which is certainly almost behind the corner.

Good luck all.

What should I learn and study to get a job there?

When a wire line first liner is out for a week his counterparts cover two gangs nothing ever happens ...and the work gets covered.. when a second liner is out for a week and they have somebody covering both areas nothing ever happens and the work gets done... How can this guy not see that he has twice as many people as he needs in wireline.

Anyone else concerned that upper management will use all this green time between calls as an excuse to prove are roles are no longer needed?

I can't understand why they're still implementing mandatory overtime and voluntary overtime when MC is hardly getting calls.

Front line is also being directed not to call us with this red light signal. It all seems very strange for a company this large.

Your experience and education are of no value here. All you are is an employee ID# and a salary on someone's spread sheet.

When mgt feels they can hire someone cheaper you get laid off. It is just about dollars.

I’ve resisted posting on here, but I feel the need to. I’m in a Management position, but not giving specifics out of fear. My Leader gave me a directive on Friday to prepare for the big Q1 WFR list. Here it is. We have to try to avoid cutting H1B people because we uprooted their lives to move them here, so we can’t leave them stranded. So I guess they feel it’s OK to uproot talented Americans’ lives instead of getting rid of cheap, inferior workers. Total BS!

So I was hoping to get promoted since last year, my manager is horrible and did not promote last year and gave me hope for this year with extra work. I did everything and beyond this year but my manager still rated me met expectations and said no scope for promotion this year. I dont agree with it and want to go to my Director or MD. What will happen if i donot acknowledge my met expectations review? Will i not get performance bonus also?

I am recently retired from your largest competitor (you can figure that out) after 40 years that saw our company go from the Stone Age to the dominant retailer in the World.

I still follow the retail business closely, and indeed these are changing times for all. Reviewing the posts regarding the recent layoffs at Target, I can certainly understand peoples pain and concern. At the same time, I want to say to a lot of the commenters complaining that it's time to face reality. Target has not kept pace with the times, particularly in technology and operations and store level execution.

I urge all of you to get out of your Corporate cacoon in Minneapolis and visit a darn Target store. They are awful. Standards, execution, merchandising, all just below expectations. Out of stocks on Merchandise everywhere. My local Target in an affluent area of Omaha NE ( 180th and West Center) is a pig stye. Carts of returns everywhere, freight all over the floor. The store does not get straightened at night or throughout the day. The Walmart across the street is pristine. There was a time when this is what a Walmart store looked like. Not anymore. The Walmarts I've been in lately are much cleaner, neater and instock than the Targets, and years ahead on technology that both associates and customers use to enhance their shopping experience.

Quit complaining and get out into your stores!

There was a lot of noise and fanfare about this but there still seem to be thousands of managers in Finance and a lot of spreadsheets…has anything really changed?