#india

Level one support was outsourced several years ago. Now level two support is outsourced to India. They laid off 30 technical people who knew what they were doing. It is a total nightmare if you have a problem. No one can understand a word they are saying. My system has been down 3 days and I don't know what to do. All management says is keep calling until you get someone you can understand.

,,, oened up in India after the April 2023 RIF doing?

Release dates all met?

Code excellence?

New technology advances?

Not the first time this is being reported quite a pattern now going on, but another round of layoffs under planning for late September/ early October, headcount reduction across Engineering and services due to rapid off shoring of roles to India mainly Pune.

Train your replacement in India across the next few month's and hand it your laptop will be the way this works for those to be impacted in the next round of layoffs to come.

My friend in India just said that HR has paused the vehicle leasing option anticipating layoff in July. Eligible emp has to raise some ticket to get confirmation - if you r in list or not... Raise and find out
This is not applicable in US region

Last week's layoffs carried over US employees itself or VZ India as well? Why all american workers and their positions get eliminated but not India employees? Is it because of cheap rates? Though their work is at sub-par in quality and no accountability what so ever?

I recently spoke with my manager about my promotion, and was told I need to demonstrate more 'value' by filing patents. But honestly, what is the actual worth of these patents and whitepapers? It’s an open secret that people are just gaming the system with trivial filings just to climb the corporate ladder, and with AI in the mix, this flood of useless filings is only going to skyrocket. To make matters worse, it's common practice to just slap a manager's name on a bogus patent to buy favor and leverage it for a promotion. Can anyone name a single patent filed at Fidelity that has actually generated measurable business value? It feels like high-level performative work disguised as innovation. Why is management particularly in Indian corporate tech culture so obsessed with this metric?

From what I heard, Human Capital basically told leaders to take a training or read a book if they’re nervous about being laid off in the future. The focus should he gaining new skills. In other words, prepare yourself because it could happen. They’re also still playing the “we don’t know” game when asked about the India office. From what I heard, the earliest timeline is T2 of next year. Let’s be honest: with all the regulatory, legal, and logistical hoops involved, there’s no way they don’t already have a pretty clear idea of the plan.

Layoffs in operations business banking. Processes being sent offshore to India. Curious if the end goal is to send all of operations there eventually.

this week everyone got to see the quality of resources from offshore during a sev1 issue call in the CSO/EdHayes Org. These folks from India cannot speak a line of English correctly, cannot articulate the problem nor the impacts, and don't even have the technical understanding.... These folks in India get hired thru recommendations, caste or region feeling or thru bribery... almost all of them who joined the bridge were remotely even qualified for the job. There is this girl who joined the call who would not understand basic instructions and the onshore experts had to come to her rescue!! Yet these crooks at the top want to ship jobs to India laying off quality talent here in the US and eventually backstabbing the american people who pay the bills for AT&T products and services!! Just crazy unbelievable that this is happening!!

Don't spend money on paying Indian contractors to astroturf here. Use that money instead to give American workers a raise. I am not kidding when I say every post that is clearly from management or a foreign worker is a clear sign to the American workers that you are scared, and I'm using it accordingly. Give us salespeople higher base pay and activity here will begin to calm down AND productivity will increase!

insiders at TIAA have posted this recently on the TIAA board about their firms outsourcing of jobs to India with A>S>SCenture. The comments are a precusor of what's coming to Mutual of America is about 9 months time:

Commentor 1
TIAA can save 30% in labor costs by outsourcing to India. Problem is, Indians do 50 % of the work and it takes 50 % more time & then you have to build in the time zone difference so the net loss to TIAA is 15% loss in client count and aggregate annual labor costs increasing still at 5% w/no end in site. The cost and productivity savings looks great on paper; much much worse in the real world.

Commentor 2
Ask yourself - can my job be done in India, even if it’s a poor version of what I do? If you answered yes, then always assume they will look for a way to go cheaper even at the cost of quality. TIAA would rather save money than have respect for their product and employees.

Northwestern Memorial Hospital in Chicago is outsourcing the entire helpdesk department to India. All of the American employees will be fired on September 1st and are currently training their Indian replacements.

Why is it when I call Cencora I’m speaking to someone in India? I can barely understand what they are saying. What happened to this company?

Happening right now. Seems like many are from India?

https://www.business-standard.com/amp/companies/news/exxonmobil-s-india-gcc-leases-235-300-sq-ft-space-in-bengaluru-for-70-3-cr-126070801271_1.html

ExxonMobil is aggressively expanding BTC by leasing more office space for technology, engineering, digital, and strategic business functions. Everything is slowly moving to India.

You hear me
This may look vague right now, but if we don’t act, the company could fully shift major operations there and even redomicile in India within the next 25 years.
This is what the organization is doing to us. This is our future!!!!

Trying to figure out which Wednesday of the month will be the day. I know my time is coming close.

We had our warn meeting in March and were told close to 6-8 months but that was followed by “the c in citi…”

India is already doing our job, we are just sitting and waiting now.

Will Meg come to her senses and realize that AMs desperation move to contract as a services provider to a hugely incompetent national oil company of India was a mistake. Providing technical services in brown…the darkest of brownfields offshore India does not make sense..not bp’s wheelhouse or forte ..

Too much brain drain in US? So counter-intuitive to All In Dia approach.

Who is on to explain the North Sea SALE includes 30% India resources?

The plan made by the leadership is insane. In the name of outsourcing to India, VZ is cutting jobs and restructuring work among the existing employees. In India, we have only a very, very limited number of team members, and even among them, many employees have been let go.

Last year, 85% of my team was laid off and replaced with an offshore team in India. Watching so many talented colleagues lose their jobs was incredibly difficult, and now it feels like I'm slowly being pushed out too. It's hard not to feel uncertain about my future. Has anyone else been through something like this or felt the same way?

What will happen in FY27?

They are doubling-down on their India Capability Center and doing massive layoffs after they missed earnings. If things don't improve this quarter (which seems doubtful with tight wallets keeping people away from their vets), there will almost certainly be another round of layoffs in 3 months.

We went from working with the vendor’s offshore contractors to now converting them to FTEs and bringing more of them. At the same time, hiring here is being scaled back, and I’d expect local headcount to keep dropping as the India team ramps up. Wondering how you see that playing out.

To employees in India offices, how do you feel about job security? Express feedback regarding management and interactions with other office locations globally.

Real talent cost as much as PHK.

Many at TIAA-CREF who are familiar with the deal that they inked with Accenture a couple of yrs ago, are stating things are not going

One TIAA commentator says quote:

“There was no legitimate transformative purpose, except to hire more offshore (India) for cheap labor. It's a mess here at TIAA.”
It’s a mess ! Just think, before the 2024 agreement, TIAA had been working with Accenture for years before, but the new deal has not panned out and there are delays, errors, slowdowns, outright abandoning of activity. This, and combined with earlier posters stating Indians work slower & only do 50 % of the work the Americans.

Word to Rich, Malarki, & the Boca Ex VP: Hire Accenture. W/No knowledge. 50% of the pay, and 50% of the work productivity. Then factor in client defections & the real net benefit is a big $0.00

This has to be a new record and 3M Management deserves some kind of reward!
So basically it's been just a few days since 75% of the GSC in Poland was informed that they're going to Genpact and the remaining 25% are being moved to a different 3M entity. These people were quite optimistic in this s*itty situation, at least they won't experience the pure chaos that GP has to offer, right? Well the dream lasted only until early this week when a certain Town Hall was held for one of the departments where management was happy to announce that "some" processes are going to move to a new 3M entity in India 😀 Just imagine this for a second, having a bit of relief because you were about to get a better option than Genpact and then finding out - just a few days later! - that you were going to be sold to 3M India instead of Genpact 😂 Actually this is now a worse option than goong to GP, they will get to work at GP for about a year, while 3M India has the potential to swallow you up way faster... The ink on the contracts these people signed with 3M Poland didn't even dry... This has to be a record even in the corpo world, congratulations 3M!

So Lending Operations for USBank USA is moving to USBank India.
part of many layoff in the future as USBank India has capacity for 40,000 employees.

Also of note was the reason why we are now USBank India is because we are global corporation and we work with people-le across the world

So how does this fit in with RTO and collaboration with co workers in office if everyone is in India and sleeping while we are working?

My sources say that both groups are being outsourced to India

A•S•S•centure had it's worst day in it's history today. Declining sales. Layoffs. War distruptioms. Uncertainty in India. Stock down 18%.

Bone crushing blow. Mutual of America is laying off over 200 employees over the next 15 months and shipping the jobs to India. A fleecing of America. An American company selling out. A giant suc-king sound. Morale is rock bottom. Mental Health counselors are on high alert. People are crushed. Devastated. Company can't find ways to raise revenue. Has to resort to cuts only. Accenture benefits. Mutual is now double paying: FIS ($8M) + Accenture ($~18M). Just think, the old system only only costs $8M per year. Now, they pay tripplethat

I retired from Nielsen 5+ years ago. A former coworker pointed me to this site, so I'm out of the loop. I only ended up on the careers page because my son just graduated with an engineering degree, and I thought the Oldsmar facility would be a great place for him to start. Instead, I'm perplexed; are all the engineering jobs in India now? What actually happened to Nielsen? The engineering culture and work at Oldsmar used to be great, but now it seems like a ghost town. Catch me up on what I missed (and yes, I realize now I should probably steer my son elsewhere!)

How are those of us here that got laid off / job eliminated / reduction in force / replaced by HIH / replaced by Indian substandard cheaper labor doing?

Have you all moved on or still bitter?

Me and one other let go today. Chatter of STS layoffs in the area of 10% coming as more transitions to India.

This week it was confirmed that a new group of team members has transferred from India to the US.

They will continue to do rolling layoffs in cat finance through 2027. This is currently not AI layoffs but jobs to overseas. Personally witness interviews for people in india on jobs that's traditionally did not exist in that region

https://techcrunch.com/2026/06/10/opendoors-india-exit-is-fueling-a-bigger-conversation-about-ai-and-outsourcing/

MDT is basically run out of India these days. It's only a matter of time before everything except sales ends up there.

Anyone considered transferring and working for pennies?

Employees report ongoing layoffs, aggressive cost-cutting measures, and a continued expansion of operations in India. Cybersecurity and operational teams have been among those affected, raising concerns about the future of U.S.-based roles.

According to discussions among employees, more work is being transferred overseas as the company focuses on reducing costs and consolidating operations. Many are questioning the long-term impact on workforce stability, service quality, and institutional knowledge.

The lack of transparency surrounding these changes has become a growing concern for employees across the organization.