#operations

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Nike Cuts 1,400 Jobs in Ongoing Restructuring

Nike announced 1,400 layoffs on Thursday. Most of the affected roles are in technology and operations. This action is part of an ongoing company turnaround effort. It marks the fourth consecutive year of significant job cuts. CEO Elliott Hill aims to reboot sluggish sales and reduce direct sales reliance.

Beaverton, Oregon

https://www.oregonlive.com/business/2026/04/nike-announces-1400-layoffs-mostly-in-operations-and-technology.html


Outpatient UM

The leadership of the outpatient UM team needs a rehaul. They don’t know the operations or business well enough to be in those positions and it’s like a high school clique. No room for feedback and snotty bullying like a bunch of mean girls. I’m surprised with all the changes they haven’t used this as an opportunity to get some talent in there.


QVC Files Bankruptcy; Tennessee Center Operations Continue

QVC has filed for bankruptcy. The company promises business as usual. This applies to its Northeast Tennessee center. Operations there will continue normally. No immediate changes are expected at the facility.

https://www.supertalk929.com/2026/04/17/qvc-promises-business-as-usual-at-northeast-tennessee-center-while-filing-for-bankruptcy/


RTD Eliminates Manager Roles Amid Operations Realignment

The Regional Transportation District eliminated more than two dozen manager positions. Affected employees were notified in March, with their last day set for July 2, 2026. This action is part of a larger operations realignment effort. The goal is to reduce operating expenses and improve efficiency. A 2024 report by the Segal Group recommended these organizational changes.

Denver, Colorado

https://www.coloradopolitics.com/2026/04/15/rtd-lays-off-two-dozen-managers/


Bengaluru India South Asia Pacific Sales and Marketing Operations team

A proud and defining moment for our sales and marketing operations team in Bengaluru!!

Yesterday, we celebrated the go-live of our South Asia Pacific Sales and Marketing Operations team — a significant milestone that strengthens our commitment to driving impact at scale.

This is more than just a launch. It marks the beginning of a new chapter where agility, data-driven decision-making, and customer-centricity will shape how we deliver business value.

Deep gratitude to Katelijne Rooze Shyamangi Mitra Marco Vaccaro Rakesh Mehta Nitin Thakur Saurabh Sharma Ghanshyam Devnani Akhil Rastogi Sonali Pawar Nilesh Shah, Claramae Li, and Shanawas CK for your inspiring presence and thought-provoking messages. Your leadership and encouragement set the tone for what lies ahead.

As we build on the strong foundation of our global process and analytics capabilities in Bangalore, we are excited about the opportunities ahead — to innovate, collaborate, and make a meaningful difference.

Here’s to new beginnings and greater impact! 🌏✨

If you are looking to create real impact and be part of a high performing team, come and see us at out Bengaluru Career Fair on 23rd and 24th May.

https://lnkd.in/gB9c-YP3


Is it 4 hours, 6 hours, or 8 hours to count as 1 day in office? So confused

So Elcio today said a minimum of 8 hours a day in office in order for it to count as being in office, no exceptions.

But also today, the guy in charge of Operations, we over 2000 people on a call said it is understandable if you have to work 6 hours in office and make up the other 2 hours at home, we understand people have life priority and can’t expect everyone to stand and watch the count to be in at exactly 8 hours a day to count as in office when you have an emergency or have to pick up kids or elderly parents.

So many mixed messages.

I asked my manager is it 4 hours a day, 6 hours, or 8 hours minimum in office and he said he doesn’t know what counts, he has never been told. And he said he doesn’t care as long as I do my work since I sit by myself and the rest of the team is in OH, AZ, and MN.

So what is minimum?


Command Center outsourced?

I heard the Command Center and Help Desk departments were recently outsourced before the New Year? And now from seeing this site, it seems that a lot of departments are being slashed? Wow. How is this affecting the day to day operations with the app support and daily prod processing that was always deemed critical?


<100k

Prediction is Citi is going to be at <100k employees within 5 years or so. The market will simply demand it. You are delusional if you are in the middle/early part of your career thinking long term at Citi. People in the revenue generating side of things in the business will have a much longer off ramp. However, if you are in operations/ technology/ risk and controls etc then you are being very complacent not actively having a back up plan. These MDs you bootkiss are basically being mandated that they reduce their teams on an ongoing and continuous basis. Jane and her cohort of fu-kwits clearly have highly ambitious plans for RIF


Same old problems (Barrons)

We Visited a New Target Store - Old Problems Persist

  • By Teresa Rivas | Updated March 26, 2026*

A newly opened Target store in New Jersey offered a preview of the retailer’s ongoing challenges, highlighting familiar customer frustrations despite a fresh location.
Source: https://www.barrons.com/articles/target-circle-deal-sale-store-stock-04b5128f
During the store’s soft launch, shoppers were invited in nearly a week before the official grand opening. The event drew a larger-than-expected crowd through word of mouth, suggesting that Target still generates strong interest, even if its dominance in suburban areas has weakened over time.

At first glance, the store delivered a positive experience. It was well stocked, employees were friendly, and it included upgraded features such as an in-store optical center. However, a noticeable issue quickly emerged: a line forming at the returns desk.

The problem stemmed from a pricing error tied to Target’s Circle Deal Days promotion, which coincided with seasonal sales from Amazon and Walmart. Some promotions were valid for only a single day, but signage for a children’s clothing discount scheduled for Thursday was mistakenly displayed on Wednesday. Many customers overlooked the small-print date and expected the discount to apply immediately.

As a result, several shoppers approached customer service seeking price adjustments after the discounts failed to appear at checkout. Once informed of the error, many opted to return their purchases. Some reacted with humor, while others were clearly frustrated.

Target emphasized that improving the in-store experience remains a central priority. The company stated it is investing in staff, store operations, and technology to enhance customer satisfaction, and noted that the New Jersey location is one of approximately 30 new stores planned for this year.

Despite these efforts, broader performance tells a more complicated story. Target shares have risen about 18% so far this year, but they still lag behind competitors and the broader market over a longer period. The stock remains significantly below its peak following the pandemic-era surge in 2021.

In addition to financial pressures, Target continues to face criticism from across the political spectrum, as well as ongoing complaints about store conditions. Shoppers have cited issues such as disorganized aisles, inconsistent inventory, and frequently locked merchandise.

Even in a brand-new store, these familiar problems remain evident. While the brand retains some customer loyalty, the overall shopping experience can still fall short of expectations.

In short, the new location reflects a broader reality: despite efforts to improve, Target is still working to overcome longstanding operational challenges.


Lila Kate Trucking Seeks Chapter 11 Reorganization

Lila Kate Trucking LLC filed for Chapter 11 bankruptcy protection on Friday. The Roanoke, Alabama-based carrier seeks to reorganize under Subchapter V. The company estimated assets and liabilities between $1 million and $10 million. Management stated operations will continue during the restructuring process. The bankruptcy court issued a notice of several filing deficiencies.

Roanoke, Alabama

https://www.freightwaves.com/news/alabama-family-owned-carrier-files-for-chapter-11-bankruptcy


Global Ops - what a cluster

BCG must be great sales people as they have no idea how to operate or run an energy business but we still listen to them and act on their recommendations. The Global Ops Reorganization will be an absolute clusterf. No body will know who’s doing what and mark my words, there will be a negative impact


This will be a hard post as I have to be vague.

So after the multi phased layoff, re-orgs, I have a MD 3 layers up that does not understand the tech they are over. No shocker there, but they are making decisions that more than hamper operations. I can’t be specific naturally but let’s just say they are out of their depth.

It’s like “so you need nails to build a house, are you sure you can’t cut back on the number of nails used? or let’s try using half the nails, how about that?. If you aren’t sure if the structure can remain standing, then just build half of the house.”

That’s as close to an example I can give without jeopardizing my employment but you can see how odd and reckless this is. Now imagine trying to explain the folly of using half of the nails and\or building only half of the house and they just don’t get it.


You are a number, remember that. They don't care. They never did.

Once certian projects are finished they will lay off the rest of that department and let L T I take over. Congrulations on working yourself out of a job. HR will mostly be replaced by a computer. Get used to talking to a machine.

Middle management will be gutted.

They won't be needed since LTI has their own management in place. Projects will be downsized further and support groups dismantled and/or gone. Operations you aren't safe. They are looking at you. Anyone who is of retirement age will be next. If you have several complaints in your file you will also be gone. There won't be anyone left at cpchem except for a few in corporate.


FYI

🌍 Citi strategic Technology & Operations sites — 2026

🇮🇳 India (largest global delivery backbone)

Cities: Mumbai, Pune, Chennai, Bengaluru, Hyderabad

Why strategic
• Citi’s largest engineering and operations workforce globally
• Core development for payments, markets tech, data platforms, risk, and regulatory reporting
• Major transformation programs (cloud migration, platform modernization)

👉 India remains Citi’s primary scale location for engineering + operations.

🇵🇱 Warsaw (major EU technology & ops hub)

Role
• Institutional banking technology
• Payments, securities services, and regulatory reporting
• Risk, data, and controls functions
• Strong shared services through Citi Handlowy

Why strategic
• EU regulatory presence + lower cost than Western Europe
• Deep engineering and quantitative talent pool
• Important resiliency location for London and Frankfurt teams

💡 Warsaw is one of Citi’s most important continental Europe T&O hubs.
This is especially relevant given you’re currently in Warsaw — Citi continues to hire heavily here for tech, data, and controls roles.

🇺🇸 Tampa (global operations powerhouse)

Role
• One of Citi’s biggest global operations centers
• AML, payments processing, client onboarding, reconciliation
• Increasing technology and automation engineering presence

Why strategic
• Scale + time zone coverage for Americas
• Critical resiliency site for New York

🇺🇸 Irving (Dallas) — transformation & tech control hub

Role
• Risk technology
• Data governance
• Enterprise transformation programs
• Regulatory remediation engineering

This site became extremely important during Citi’s consent-order remediation work.

🇲🇾 Kuala Lumpur (APAC shared services + tech)

Role
• Operations processing
• Finance and reporting platforms
• Growing engineering and automation teams

Why strategic
• Cost efficiency
• Strong multilingual operations capability

🇨🇳 Shanghai / Dalian (select technology delivery)
• Engineering and operations support for APAC platforms
• Some reduction and restructuring, but still important for regional delivery

🇭🇺 Budapest
• Finance operations
• Treasury and reporting platforms
• Increasing automation and data engineering footprint

🇲🇽 Mexico City (institutional ops & tech)
• Despite Banamex retail separation, institutional tech and ops remain
• Strong nearshore engineering for U.S. teams

🌐 Secondary but important T&O resiliency sites

These are smaller but strategically useful for redundancy:
• 🇵🇭 Manila — operations processing & client services
• 🇨🇷 Costa Rica — finance and reporting ops
• 🇵🇱 Olsztyn — operations and servicing (complements Warsaw)
• 🇮🇳 additional tier-2 Indian cities (expansion capacity)


Thoughts on CAC walk?

What’s your thoughts? It’s hard enough to operate week to week with limited payroll, fixed activities, conference calls, the micromanaging and now we have CAC walks next week. I’m curious to see how thorough these walks actually are and what the overall company percentage of passing stores is.


Recieved email this morning

A email was sent regarding a meeting that is supposedly coming up with the new Operations Senior Director. Per the email, the new Operations Senior Director wants to get “acquainted with our business”. Any ideas of on what this could mean? No date has been set for the meeting yet, just an email saying it will be soon.


Kaparuk

Operations generally strive to perform well so the company will see the value they bring and not put them up for sale.
Kaparuk uses the strategy of performing poorly and constantly whining and complaining so no one will buy them and ConocoPhillips is stuck with this group of industry rejects


Large Tire Manufacturer Closes Barnesville Operations

A large tire manufacturer is ceasing operations. The company's facility in Barnesville will close. Its manufacturing activities are coming to an end. This closure affects a significant tire producer. The Barnesville site will no longer be operational.

https://www.bizjournals.com/atlanta/news/2026/02/02/continental-tire-closes-barnesville-plant.html


Pioneer and Midland is my home

I grew up in Midland and worked for Pioneer. I am watching with alarm as jobs are being shifted to Houston, Argentina, and India. It looks like the only jobs that will be left in Midland are operations. I am an engineer. Pioneer offered career growth and I could stay in Midland. Looks like that option is dead. Time to jump to a competitor and hope someone doesn’t buy them and do the same thing.