#cmo

Posts mentioning hashtag #cmo

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Speed is a myth

Louis and the whole EC and the CMO bang on and on about speed yet they work at a snail pace themselves. Examples (1) sales people in America were supposed to be on the 365 crm system in April (originally it was supposed to be January) and now it is June (2) even the employee workforce scheme VRIF. Names to be put in on Thursday but they don’t make a decision until mid-May. Why can’t they decide by end April - it is not that difficult to say yes or no to individuals in 10 days. Slimy snails the lot of them.


No bigger clown than our CMO

The CMO is such a clown. So desperate to be viewed as important and yet contributes nothing toward improving the performance of Xerox. His politically correct pronouncements, his silly cliches, irrelevant pronouncements and pointless posturing do nothing but generate snickers and laughter from prospective customers and employees alike. Even the senior leadership team knows he wears clown shoes. Please, please Louie, get this embarrassing clown off the stage.


Spend, spend, spend

We have no cash and no money and yet we are spending money on travel and accommodation like we are high rollers even though the tools to collaborate are good. Service Delivery leaders and the Reaper do a WW tour every month (why?) Our CMO recently did a world tour including Lexington (and didn’t even present) and APAC (why?) Our Head of Global Accounts travels for 3 days for a half-day check-in with clients (why? Nothing changes and no new revenue) And our EC Chief Revenue Officer has to move to New York from Europe (why?)


Where are the SLT

It is Q4. It is the end of the year. Where are the SLT and a rallying cry for end of year business ??????? It appears they are stuck behind their spreadsheets and 40 page slide decks - no communication with sales, no customer visits, no “how can I help you win business in next 20 days”. Even our new Chief Revenue Officer and our new CMO who normally are on the final push can’t be bothered anymore. And then when the results are terrible it will be the peeps fault and nothing to do with them.


New strategic service offering is Xerox Marketing-as-a-Service, has the CMO gone mad ?

I’ve seen it all now.

Xerox has probably been one of the worst businesses for the use of marketing, yet the new CMO thinks they can ‘sell’ their marketing skills to partners.

Who on earth would pay Xerox for this.

Typical of this individual

Why pay for what Xerox would give you for free anyway. If you are a partner they already provide ‘marketing’ in product support and Partner Sales.


IBM Says that CMOs Must Fix What’s Beneath the Surface to Fully Unlock AI

Alright then, we are now going to get marketing advice from IBM... because marketing fails because of "fragmented operations" now... (some study they did says)

IBM Says that CMOs Must Fix What’s Beneath the Surface to Fully Unlock AI

(...) "study of 1,800 marketing and sales executives found that 81% of CMOs see AI as a game-changer, yet 84% say rigid, fragmented operations stop them from using it to its full potential."

(...) Jonathan Adashek, tech giant IBM’s Senior Vice President of Marketing and Communications, explained that many companies don’t have the structure needed to make AI truly transformative. On top of that, only 21% of CMOs believe they have the right talent to meet their goals over the next few years.

As a result, IBM has been addressing these challenges through its “client zero” approach, which means testing AI tools on its own operations before offering them to clients. In human resources, this approach has automated one million tasks and resolved 95% of employee requests without escalation. This allows HR staff to focus on more complex work like coaching, workforce planning, and talent development. In marketing, AI has reduced the amount of time employees spend on repetitive tasks, thereby giving them more freedom to try new ideas and original projects.

However, Adashek believes that the key to unlocking AI’s full potential is to first get a company’s data in order. Indeed, strong, integrated, and flexible data systems, along with privacy protections, make it possible to detect patterns and make better strategic decisions. Interestingly, Adashek compares AI to an iceberg: the 20% above the water is the flashy, visible technology, while the 80% below represents the deeper systems, processes, and data that truly drive transformation. Focusing on that hidden 80% can boost productivity and help businesses scale better than chasing the latest shiny tool.

https://www.tipranks.com/news/ibm-says-that-cmos-must-fix-whats-beneath-the-surface-to-fully-unlock-ai#google_vignette