#management

Another failed holiday with hardly any merchandising support. My RMS is so useless

It's either personal, or they're trying to push me to quit. Either way, it's become unbearable. I've only been here a year and a half, and I don't really understand the dynamics yet. I'd like to move to another team. Who should I talk to? Just to explore my options, if there are any.

Anyone who thinks there's a real plan behind all this, with every detail figured out, is kidding themselves. We've watched the same pattern play out, mainly cuts based on the bottom line, while bad managers and useless roles sail through. The only difference afterward? More work for the people who stay. And yeah, it's always worse.

I have noticed a pattern that is driving me crazy. The people who are best at dodging work and shifting their responsibilities onto others seem to be the ones getting promoted. At the same time, the dedicated employees burn out and leave, and eventually nothing gets done. Is anyone else seeing this, or is it just happening in my corner of the company?

Bad management and a dysfunctional structure make it difficult to serve customers properly, while leadership keeps preaching principles they don’t follow themselves. Add to that a toxic culture, and navigating this would be challenging with proper pay. With what we get, it's really not worth it when you think about it.

There is a massive gap in tech, telecom, and actual sales knowledge among the CSSC team leads. Instead of leading with real product expertise and honest solutions, they rely on manipulation and shady tactics to hit numbers, which completely trashes our company's reputation and customer trust. Their sheer ignorance about our industry is staggering.

Management constantly shows they don’t know the first thing about what we do, so they just make things up on the fly to cover up their lack of knowledge. For example, they clearly don’t even know the definition of the word empathy, so they just fake it by making up robotic, scripted lines that sound completely insincere to anyone listening. Out of pure ignorance, they will straight-up lie to customer service reps by feeding them entirely fake and false information about our products, claiming we have network features or hardware specs that are pure fiction, which leaves the reps totally blind when trying to help customers. They regularly feed reps fake details about product rollouts, forcing staff to pass along completely fabricated dates for products that don't even exist yet. On top of that, they lie to the reps about company policies and contract terms, meaning the frontline staff unknowingly pushes false product promises and looks incompetent because leadership doesn't actually understand the product line. And whenever management messes up internally, they lie to the reps and blame a fake "system glitch" or backend product outage to mask their own lack of technical understanding, using the company itself as a scapegoat instead of just being transparent.

This reliance on BS over actual competence is an embarrassment. It creates a toxic environment, ki-ls customer retention, and leaves the front-line staff to clean up the mess leadership leaves behind.

I’m a TL who is tired of this.

The constant layoffs, getting treated poorly, the “f* you attitude, acting like vipers, the politics, blaming all from management builds an incredibly toxic environment that we have become products of. When we push back and act short, direct and have the same “f” you attitude management needs to stop clutching your pearl necklaces. you built this, you made this environment. Do you not think we can’t get new jobs? We can, but not before we tell you to go “f” yourselves.

It might not stop there though. We are living in a very dangerous world and it’s important our managers watch their steps.

Remember - you made us.

Any word on if there’s going to go thru with in in New England? Should be soon, the higher ups are in for a surprise if they do. A lot of good talent will be leaving from what I hear..what a joke, let’s make this like 2005 and put these managers in the spotlight and talk about their cr-p numbers that we can easily look up. I can see director and above but individual managers !? Bye bye verizon for many if this happens

I'm the only person cut from my entire group, and when I asked my manager why, he couldn't give me an answer. He told me I was a top performer, that my skills were exactly what the project needed, and that the project itself is a priority. None of it adds up, and I don't understand why this happened.

Pay attention to these Middle Managers causing alot of these issues.....This is conservatively 30% of Fiserv issue. These manager don't even want to manage. It is for money or sponsorship. How is this fair to the reporting worker. I really no longer care but for the recent college graduates adapt and get creative. It will only get worse. Fiserv has some really really really really really really bad managers and they lie. The bad out weighs the good use to be the other way around.

Reportedly, a secret task force has been set up to prepare carveout options to give management more flexibility for asset sales.

This should be entertaining

I was actively looking for a new job, both within and outside of Verizon. My direct manager knew I was searching and even gave me permission to use him as a reference. After a few months of applying and hearing nothing back, I assumed it was just the job market.

Then, after about four months, I finally landed a position where I could actually use my degree, which had me genuinely excited. When I told my manager at Verizon, he seemed noticeably unhappy. At the time, I figured he was just coming to terms with me leaving.

About a month into the new role, my new manager told me I was nothing like the way my former manager at Verizon had described me.

“This n***a work hard but he ya typical white boy from the south”.

I’m from Brooklyn, the furthest south I’ve gone is Jersey, not counting Disney World, and I’m Puerto Rican. My old manager was sabotaging me the whole time.

Working at Verizon was an overall great experience, and it’s something I genuinely miss. That said, the company really needs to take a harder look at the people they place in management positions. The work environment itself was strong, but poor leadership can completely undermine that if the wrong people are put in charge.

With so many associates gone, who exactly are all these managers, senior managers, directors, senior directors, and VPs leading now? The teams that remain are extremely lean. It’s hard to understand why leadership layers continue to stay intact while cuts are happening primarily at the lower levels. At some point, you have to question whether all of these layers were necessary to begin with, especially now.

I’m pretty sure my boss is a re--rd and lacks the judgment and skill set for the role. He has a very childlike mindset and doesn’t seem to understand that putting people’s personal information into AI is a serious violation of trust. I go into work with the best intentions, but my direct manager consistently makes the experience frustrating and unprofessional. Basic decision-making, communication, and common sense seem to be a struggle for him, and it’s hard to see what qualifications or actual expertise got him into the position in the first place. It honestly feels like the rest of the team is constantly compensating for his lack of competence instead of being led by someone capable.

CSSC New York

This is crazy.

The sole purpose of D&S is to ensure that Hipos rather than the most qualified candidate is selected for the best roles. Ranking follows role meaning that your ranking is highly dependent on your role being visible and valued by management. The cycle perpetuates.

This might only apply to software engineering, or even certain departments, it's hard to be sure.

But if you're using any of the AI tools, especially Cursor, they come with dashboards to tell management how tokens you're using, how much of your code is AI written, etc.

They are monitoring this at the Sr Director level and above.

I'm already hearing stories of managers and directors being forced to justify to their bosses why they should keep otherwise good employees who's token usage isn't high.

Of course, Cigna has to pay for the tokens. The AI companies have us (and most of the industry) convinced we need to give them as much money as possible by using as many tokens as possible. It's as ridiculous as a for-profit electric company convincing you to waste electricity.

I think most of the managers know how d-mb this is. But it's not like managers and directors aren't also being let go. Even if they think this is d-mb, your manager is going to go along with it.. They already gave rid of the ones who wouldn't.

That's not to say there aren't still some good managers taking care of their employees as well as they can given the circumstances.

For example, if someone gives you training, or has to learn something new, and then you get laid off, you might think that was d-mb and a waste of company resources. Sometimes that is a case of the right hand not knowing what the left hand is doing. But sometimes that's your manager doing what they can give you the skills they think you'll need in your next job after they're forced to lay you off.

Why is it that I always get some job that I didn’t ask for and that I don’t want? Nooone ever explains to me why the job is a good next role. Has been happening for 20 years now.

This is 1000% Wells Fargo today: The most dangerous workplace bully isn't your coworker, it's your manager. Because when the person targeting you also controls performance, documentation, and reputation, it's not conflict, it's leverage.

From my experience at Oracle...

Stop sharing your big ideas or new project concepts with management. Most of them honestly don’t understand the real technical depth behind the work.

They rarely join brainstorming sessions or real idea discussions. They only show up when the final result is ready. They don’t want the struggle or hard part of building something. They just want the finished product handed to them so they can approve it, sign the document, and take the credit.

If you suggest new ideas or projects before having complete results, management might even start seeing you negatively. And honestly, a lot of these managers can’t even get proper resources or support for their own teams. They have just something called Managerial EGO.

They love starting trendy discussions around hackathons, POCs, innovation, learning sessions, and all that. But most of the time, they only know the buzzwords because they heard them from someone else. They build vocabulary, not actual understanding.

At the end of the day, you’re there to finish the work assigned to you.Not to help management look smarter using your ideas. Some of those ideas could actually become your own startup someday and make you far more successful instead of helping useless managers climb higher.

Much of management has proven they are clueless, sociopathic and pretty much stupid when it comes to real analysis of what will and will not work when it comes to the network. And for those few that know better, they are spineless and will not speak up to stop the insanity. It would not surprise me for there to be mass layoffs if/when a handful of Elon's satellites get deployed and VZ jumps the g-n firing people with the thinking they will move customers to the satellite system. The facts are that the satellite systems will help the rural areas, and probably have some [more] governmental applications (more spying on our citizens), but high traffic areas will still need ground based cell sites. See the question asked on Google, and the response (bottom line - the pipe is not big enough to serve lots of people at the same time, and too many satellites would be needed to make it work).

Here is the question posted on Google (if you want to ask variations yourself):
How many simultaneous users can be served with 5 mbps download speeds on a single satellite (all beams) using the latest satellite and mobile technology and 100Mhz of bandwidth?

And here is the answer (NOTE the last section):

AI Overview
With 100 MHz} of bandwidth of bandwidth, a single satellite system with the latest 5G and mobile technology can serve between 4,000 and 12,000 active, simultaneous users (depending on the use of spatial beam multiplexing) at a guaranteed 5 Mbps download speed.
The Breakdown
To calculate how many simultaneous connections can be maintained, we must look at the mathematical throughput and spatial reuse of modern Non-Terrestrial Networks (NTN).
Spectral Efficiency: The latest 5G New Radio (NR) standards have a high spectral efficiency, delivering roughly (3) to (6\text{ bits}) per second per Hertz.
Total Per-Beam Throughput: For a (100\text{ MHz}) channel (the maximum standard carrier component), a single spot beam yields a peak capacity between (300\text{ Mbps}) and (600\text{ Mbps}).
Active User Allocation: If every user is actively streaming or downloading at exactly (5\text{ Mbps}) without sharing, a single beam can support (60) to (120) continuous, simultaneous users ((300\text{ Mbps} \div 5\text{ Mbps} = 60) users).

Scaling to the Whole Satellite:
Satellites multiply their capacity by reusing the same (100\text{ MHz}) bandwidth across tens or hundreds of spot beams directed at different geographic areas simultaneously (frequency reuse). If a high-throughput Low Earth Orbit (LEO) satellite utilizes 100 simultaneous beams, it can support between (6,000) and (12,000) simultaneous active users across the globe.

Especially if you're right or your idea is actually good. You'll either get punished for it or watch someone else take credit. Learned that the hard way. Just let leadership, your manager and above, wallow in their own bad decisions. None of it matters to you anyway.

They aren’t even hiding it. Their LinkedIn profile is literally calling it the RedLion Takeover. How many Optimum stores are literally still in-house? The sad part is all the metrics show that the RedLion stores are doing better than the internal stores, but who knows if he could trust their numbers. Probably all fake to justify to takeover.

Everything is urgent. Cost is all incompassioning. Technical engineering excellence is non existent and unimportant. Add more trackers and layers of weak yes men management.

Anyone else think corporate surveillance has gotten completely out of control?

Badge swipes trackd... VPNs tracked. Teams status tracked. Meetings in Calendar tracked. All emails scanned. Fu--ing Productivity Metrics... AI note takers in meetings nobody ever asked for.

Then leadership wonders why morale is unlived and nobody trusts mgmt anymore.

At this point I just assume every company laptop is basically a monitoring device with some work tools installed on it.

People are posting the same question all over the public channels: How is having Teams in addition to these other products saving us any money?

The answer is that it's not. First of all, Teams will replace pretty much everything eventually, but the reason Dan wants it in right this second is so they can effectively install spyware on every employee's computer.

Teams has insanely detailed tracking on keyboard/mouse usage, activity, time spent on computer, etc., and more importantly it rolls all that information up to people managers in nice, easy to consume dashboards.

Yes all of these things already exist in some form or fashion. But the information is fragmented, and managers don't currently have access to all of it. With Teams you get one centralized spyware platform that managers can easily access and consume.

I believe that the ultimate plan is to start culling remote employees by terminating for cause based on activity metrics to reduce headcount. Many other companies in the industry use teams to micro-manage and track remote employees, and many people are posting on forums like reddit about being terminated or written up for "7% decrease in activity levels".

USAA is trying to align itself with how the industry is controlling and targeting remote employees, and if I were one of them I would make sure I had a backup plan.

New focus on expanded documentation they say. Do they think we are id--ts? Just ask us to directly train the AI that is meant to replace us, why don'tcha?

They have brought in three bigwigs from Microsoft and Google - come on. We know what they are here for, and it is disgusting.

I hope folks see what's coming and prepare.

meta aint in no zombie era…its in panic mode. The times says meta is turning into Aol or yahoo, some old big internet comapny that used to be on top and now nobody cares. i beleive they kinda right, but they missing the real thing. meta dont know what it is no more. first zuck changed the whole name for metaverse and burned like $80b on reality labs. they told everybody vr meetings and cartoon avatars was the future, but nobody wanted it. horizon worlds had tiny numbers, avatars had no legs, and the whole thing looked d-mb. then ai got hot and meta definately jumped on that too, like they just chase whatever is shiny.

now they getting sued by publishers and an author for allegedly using pirated books to train ai. lawsuit says they knew the data was pirated and used it anyway. it also says zuck ki-led licensing talks cause if they pay to recieve even one book then it hurts their fair use story. so this aint seperate problems. its all one mess, wich is a buisness with no plan, just shortcuts and money burning. then u got reports of meta watching employee keystrokes and mouse movement to train ai agents that might replace them later. maybe that occured cause leadership is scared. no suprise regular workers get layoffs, stack ranking, rto pressure, bad morale, and fear while the top keeps funding zucks next fantasy.

Management is harassing us to complete these surveys, but do these surveys actually change anything? I've also gotten mixed messages verbally on whether these are anonymous or parsed out. Is it worth it to be slightly honest on how to maybe help things improve or just keep it neutral. Just trying to maybe help improve things before leaving by EOY lol

I was rated on performance segment (Top/Core/Low) at the last performance review 2/2026 and informed today my manager I was put on a PIP following HR email.
Does a manager choose to put on on a PIP or his/her choice?

Wow management wants to pull people out of class to troubleshoot issues so they can get more releases. Company has gone to sh-t and dont care about training.

Meta management was so professional in reducing workforce.

Direct RIFs. No Cognizant kind of gimmicks.

Immediate termination. No KT required.

FIS management is playing games with employees.. some given severance, some transferred to Cognizant to be eventually riffed.

Some Senior Managers were laid off today.

They are cutting deep, one deserved to go.

Thoughts on the incoming CPO? I’m reeling after our last one & I’m very nervous that it’s going to just continue to be a disaster.

Fran faking her compassion and reading her statements tell you all you need to know about how much this C-Suite cares. Her and Mark sit in their posh million dollar homes and talk about cutting travel while they travel the world. The hypocrisy of this group is amazing as they continue to guard their stock price and protect their multi-million dollar payouts.

VZI completely collapsed, So many people's layedoff. Mostly band 7,8 . Management role are much secure and encrypted like any other role. While at the same time T mobile & ATT have expanded there operation with a lot of hiring.

Seems VZI going to be shutting down soon. As two Indian leader been shaked ( Shankar and Sampath.)

:(

I feel so bad for these people they worked so hard to get to where they were and we’re all very high performing branch managers. Hopefully a lot can find a spot and be retained.

The role just wasn’t deemed to be profitable from an ROI standpoint seems like which isn’t shocking.

Besides people in positions considered management are very clueless.I mean this is contractor type ,engineering type,Actual managers.First all you need to see on here is employees who barely go to office or interact with anyone asking if there’s gonna be a strike still.Then you go in asking actually direct managers at all levels questions but they cannot answer anything.Then there is the group that won’t answer or make any decisions at all because they are either clueless or scared.My God company is such a disaster.Bad cell coverage losing customers left and right in all lines of business.I am glad I am at the end of it all ,I am also glad that I was never management as bad as the Union contracts may get over the years at least I can say as associates we have a clue starting to think the people in field are only ones floating the company anymore.Just rif all nonunion employees at this point let AI be my managers

Obviously a tiny part but heard that a Director and 2 AM’s got tagged earlier this week. Speculation is one of the AM’s got hit to save the Director a spot. When level bumping is being discussed it usually means things are getting real.