#communication

I asked my director about project priorities and he said he'd check with his boss. Three days later, still no answer. It's managers all the way down, and nobody at the top knows anything either.

We keep getting vague emails about stuff like strategic alignment and zero details about layoffs, budgets, or direction. Basically, anything that truly matters. We're at the point where the grapevine is more reliable than any official channel. That's not a management style, that's damage control.

That is all

The latest questionnaire was due end of Feb.
I was let go in April.
Did corporate ever roll out the results or was it too impossible to apply the lipstick?

AK is all over the media doing damage control.

https://www.foxbusiness.com/media/ibm-ceo-addresses-wall-street-tech-panic-after-delayed-enterprise-software-deals-surge-back

IBM CEO: Prices for a lot of infrastructure components have gone way up --
https://www.youtube.com/watch?v=F2dFAk5fpq0

IBM’s Krishna tries to reassure investors that AI won’t disrupt company’s software unit --
https://www.cnbc.com/2026/07/23/ibms-krishna-argues-that-ai-wont-disrupt-software-unit.html

IBM's Krishna argues that AI won't disrupt software unit --
https://www.cnbc.com/amp/2026/07/23/ibms-krishna-argues-that-ai-wont-disrupt-software-unit.html

What is up with so many “Town Halls”

A recent analysis reveals that major tech companies like Oracle, Amazon, Cloudflare, and Block have cited artificial intelligence in their layoff announcements. However, the underlying reasons for these workforce reductions differ significantly among them. Some companies are reallocating funds towards AI infrastructure, while others are simplifying organizational structures or undergoing direct AI-driven restructuring. The research suggests that many of these layoffs are preemptive cost-saving measures to finance AI development rather than direct job replacements by automation. This divergence in explanations has implications for how HR communicates these changes to employees and stakeholders.

https://hrexecutive.com/four-big-name-ai-layoffs-four-different-explanations/

Gunjan just said that remote employees are being grandfathered in. Can we please stop the fear mongering now?

You can tell how disconnected management is from the company and how they never actually talk to people. They get on a meeting and just spew like everything is great. Soon as you address issues they turn a blind eye because it requires them to do something besides say its great. Like actual issues the company has with getting customers service or improving efficiency. Nope, they make it sound like you are the problem when all you are doing is asking how can we fix this.

BNY leadership loves talking about “virtue” the way marketing teams love talking about “transformation” — loudly, frequently, and with zero connection to reality.

Our CEO reminds LinkedIn followers that he’s a proud New Yorker of 25+ years, as if residency somehow translates into leadership credibility.

Our Global Head of Wealth and Investments performs the humble‑origins monologue while pocketing compensation that could fund a small college like his alma mater.

And the COO? He champions mentoring interns while spending most of his career perfecting the art of shuttering facilities and escorting experienced employees out the door.

It’s remarkable how consistently these executives wrap themselves in altruistic, philanthropic language while employees experience the exact opposite.

If this is “leadership by example,” then the example seems to be: say one thing publicly, do the opposite internally, and hope no one notices.

But employees do notice — hence the monthly mutinies on this forum.

The workforce isn’t rejecting their virtues; it’s rejecting the performance. Because nothing erodes culture faster than leaders who preach stewardship while actively dismantling and failing to communicate honestly and transparently with the very people they claim to serve.

Wonder if DO is bringing any more people that Frontier wanted to can. He brings over these people that sit there and say Hi to a team one time. Be like im going to be engaged once a month and then you never see them again. Oh look another meeting with leadership turnover. Guess someone exceeded their KPI on word salads. DO should focus more on the actual employees instead of not understanding sales and long winded speeches.

There's been barely any communication to employees about recent events (like Hamid leaving), or the gorilla in the room, potential downsizing and a sale.

There also seems to be no taste for process improvement or innovation right now. They seem to be holding the status quo and operating on an "it is what it is" mentality.

We have so many rumors and so few details. It'd be great if we started getting proper information instead of just little scraps.

After yesterday’s presentation I still don’t know what Next 90 is.

Was told by HR/VSP line that no one has been sent an approved VSP package yet. How did some of you know you were approved when HR is saying no approved emails have been sent out?

Manika says we have to be on camera when we wfh.

has anyone seen any info on whether our company will support pre-tax contributions to the new Trump Account, like up to $2,500 pre-tax, similar to a 401k? I haven’t seen any official communication from HR yet, so just wondering if anyone’s heard anything.

What is the point in feedback sessions if it is always the same nonsense talking points then why take the time for a meeting.

I swear, after20+ years, they say basically the same exact thing at every meeting, just change out a few buzz words.. but the subject/content is the same…..every time. So basically have made no real difference “to the lives of the people we serve”. Ugggg

Rumors are buzzing all around the company. Unfortunately since leadership hasn’t communicated much people are making things up. I suggest you don’t spread rumors until we have facts in official communications.

Serious question because I’ve been on STD for a while and haven’t been updated on this. I’ve read so much on this forum and feel like I need to know what I’m going back to since no one on my team has reached out. I did get the first email about being eligible for the VSP but haven’t gotten any other communication for anything else.

Any teams shared engagement survey results and action plans yet? We just heard from upper management and nothing to individual teams. I am curious.

My manager is suddenly avoiding me. I don't know if I did something wrong or if he knows something I don't. I tried to talk to him but he keeps finding excuses. How bad is this? Should I start applying?

There are discussions about possible management-related layoffs next month. Has the company provided any official update on whether this is accurate, and if so, which organizations or leadership teams would be impacted? Transparent communication through official channels would help reduce uncertaint

At what point do we get to give real feedback on Teams and M365? I’m ready to let them know IT SU-KS! I’ve never felt so chaotic, unorganized, constantly interrupted, and overlooking messages (I’ve never done that!).

I don’t even open the silly group pings at this point (whatever they’re called).. our team has created 5,428 different group chats with similar acronyms- how the heck can we keep this straight!?! And the 500 training decks that they share are useless if you don’t have time to spend days reading and learning this insanely chaotic platform (please STOP sharing “helpful decks”.. it’s not helpful!).

And don’t get me started on the fact that we’re encouraged (forced) to put everything in a “group chat”.. so now nobody can find the documents and they keep messaging asking you to forward it to them again. What’s the point!? Just send it in an email!!

This is ridiculous and we need to let them know it’s not working!

Nobody likes being laid off, but MSI has made the entire process far more stressful than it needed to be. Throughout this process, they’ve provided a lot of misinformation—or just plain incorrect information—to both me and several of my former coworkers.

I originally emailed HR because my 401(k) still wasn’t reflecting my termination. I even acknowledged the expected processing timeline and pointed out that more than enough time had passed. Only then did they escalate the issue, and it turns out Voya hadn’t even been notified that we were terminated.

Then there was the COBRA coverage. We were told Aptia365 would have our subsidized rates available, so I waited. After hearing nothing, I finally called them myself and was told I had to enroll first before anything would appear. That was never communicated.

The fact that so many of us have had to chase down answers and fix issues ourselves is frustrating and disappointing. If a company is going to lay off a large number of employees, it should also be prepared to handle the administrative process accurately and communicate it clearly.

If you’re reading this MSI, go fly a kite. This whole experience is ridiculous and shameful. Maybe don't lay off so many people if you can't keep up with the paperwork required.

When’s the last time you heard anyone talk about “touch, trust, technology?” LOL. This morning we got 4 separate emails detailing various ways our technology is failing our clients. Really inspiring.

Have all the notifications been sent out by now?

Heard rumors days prior but haven't heard much, out here in the west coast down in the SD team????

when will it be clear? eastern time

Total spam communications that always makes me mad.

The email about record profits, all the while NOT paying for performance angered me.

Are we really going to silently accept a drop in our real salaries? At the first townhall this year we were told we'd get an update on merit increase by June.
It's mid-July. No update. No explanation. Nothing. Leadership had no problem making the promise publicly, apparently following through with even a basic communication is a different story.

What is the time frame to hear anything ?

So why wouldn't we be notified of the people leaving or changes in leadership if we work in PHCO? Also I don't have a town hall marked in my calendar for the 29th either..is this corporate or specific PHCO departments?

Did he have another one of his ok boomer rants?

Is anyone else on an ada reassignment with Centene? If, so. How is that going? Have they explained anything about the VSP, and if you are still eligible if a separation take place . you before the decision date? I can’t get any answers from no one in the company or the hotline.

To Humana upper management….
The recent communication encouraging employees to use our time more efficiently to better serve our members was discouraging to many of us. While I understand the intent may have been to improve efficiency, the message came across as though our efforts are not valued or that we are not doing enough to meet our members' needs.
Many employees are already working under significant pressure. We were required to work mandatory overtime to meet organizational demands, did not receive merit increases this year, are closely monitored in nearly every aspect of our work, and face disciplinary action if chart audit scores fall below 95%. These expectations create an environment where employees feel they are constantly being measured but rarely recognized for the work they are already doing.
Those of us on the front lines genuinely care about providing high-quality care to our members. We understand the importance of efficiency, but efficiency alone should not come at the expense of employee morale. Communications that acknowledge employees' hard work, recognize the challenges we face, and express appreciation alongside performance expectations would be far more motivating than messages that imply we should simply be doing more.
I hope leadership will consider how these communications are perceived by employees. Feeling valued and supported is essential to maintaining engagement, retaining experienced staff, and ultimately providing the best possible service to our members.