#offshore

We need legislation that will force companies to pay money into unemployment benefits, equal to their profits if they choose to move the workforce offshore, or replace with AI. Why should 93% of America suffer so the 7% of stockholders can benefit?

a working theory but if you work with GCC and the US managers at all you will know how accurate this is.

Step 1- move all or most system knowledge offshore to GCC (infosys)
Step 2- layoff the people on shore that transferred the knowledge to GCC
Step 3- GCC is now only solution to previously US based roles, reinforcing GCC hiring
Step 4- create unnecessary manager and director roles for the US based workers who facilitated the GCC knowledge accumulation (who are almost all from the same country as the GCC, fyi)
Step 5- hire and promote only people from the GCC and keep rewarding the people that manage them and continue to lay off US based Waters employees
Step 6- repeat across the company.

My manager has been putting me on a performance improvement plan since the last quarter. There are seven people in our group, and I feel like I was being singled out compared to others. I have been with the company for 17 years and, for the last 16 years, I consistently met performance expectations every year. However, in the most recent middle and year-end reviews, I was marked as not meeting expectations, which feels inconsistent and surprising.

Additionally, there have been significant changes in the team, including the introduction of more offshore resources, which has impacted the overall team structure and workload distribution.

There is also another person in my team who has had performance issues and took leave last month, Overall, this job has felt very draining on people, especially recently.

Today, I was terminated from my position. I feel it’s time for me to reset, reflect, and carefully think about my next steps and career direction. Wishing everyone the best moving forward.

Looks like they have JSL taking the multi contact calls. Get ready for management firing US employees.

UHC is really getting what they pay for these offshore reps. Called in 6 times to get the same rep repeatedly who thought it was cute to transfer me to random departments and even bcbs rather than assist me. Even giggled on the phone about it.
Since I’m a former employee and I know UHC higher ups read these posts. I hope your company sinks and every single one of your state side employees(that you have left) find a better and healthier company to work for.

I just got tasked with completion this survey. I did then basically take offshore over the coals.

It's a relationship that is not collaborative, and definitely not a partnership.

Offshore has no skin in the game, has no oncall duties. Why we have Offshore is stupid.

Offshore provides estimates, but they don't even present it to the customer, the onshore TFAL is expected to handle it.

I get that Gainwell does it to save money, but how is handled and executed is utter cr-p.

I'm currently still employed by Gainwell until I get a job elsewhere.

Is anyone else losing a bunch of offshore resources, due to the renegotiation of the contract with Wipro? We're losing six people at the end of the month, as a result of it.

The executive team hasn't built a sustainable business; they’re just manipulating numbers to make the financials look better than they are.

Following the failures of our OKRs, ASR/AIP, and Career Architecture, a significant round of redundancies is coming across multiple divisions. It looks like they are offshoring roles to lower-cost regions to pad executive bonuses. Is your role being impacted?

What will Chevron do now that Trump is planning to restart ops offshore California?

This is not a post about AI. I barely do any feature work anymore. I feel like with everything happening in the US and the global situation, I just have zero motivation to work or produce work for these companies. Just waiting to see how long I can keep this going, wondering how many are on the same boat.

With everything going on it's hard to take anything seriously anymore. And knowing that my company is trying everything they can to replace me with either AI or someone offshore doesn't make me interested in helping them fulfill their profit goals.

At the same time, I don't want to lose my job in this economy either. But how do you stay motivated like this?

I was casually looking at the Optum internal job postings and I didn't filter to United States and out of curiosity I clicked on a couple offshore job postings. Guess what the referral bonus amounts I saw are $20,000 & $37,500.

It blew my mind. Stateside referral bonuses are usually $500 or $1000.

Geezus!

They cut me in November. I admit, at the time, it felt personal. Looking back several months later, it was the best thing that could have happened. For the last at least five years there, the environment was toxic. The peer group I started with was gone, replaced by contractors and offshore teams. Every re-org meant new faces and new anxieties. I was constantly waiting for the other shoe to drop. Now that I am out, I can see clearly how much it was affecting my sleep and my mood. My advice to any American applicant is to proceed with extreme caution. The culture is broken.

My mgr got axed... and now I report to an offshore manager who doesn’t really understand what I do. doesn’t even try to... most of the time it feels like she just tells other people to do the things my old manager used to handle.Since all that happened the place has gotten a lot more and more and more toxic, with more offshore managers showing up while the people who actually cared about the work keep getting laid off and everyone keeps talking about AI like that’s the answer to everything.it will never be the answer. horrible.

Heard through the grapevine people in HR have said that they expected more attrition after the 5 day RTO was announced. So from this you could infer that a major goal, if not THE goal of this was to reduce headcount. Also this means that layoffs are coming since not enough people left.

The next piece of this is that the execs have admitted that the company is becoming too reliant on contractors, and want to balance out the hiring with more full time employees. What is not mentioned is that they want to flip contractors to FTEs. Offshore hubs are being built to facilitate this along with abusing work visas.

There has also been a major push for AI recently. Which helps reduce headcount even further. Models are now reaching the point where anyone can automate tasks or have someone vibe-code a solution that is "good enough".

The end goal of this is that they want cheap offshore labor to handle AI to push out stuff that is passable. So many current FTEs are going to be displaced. This is also the end goal of an overwhelming majority of other large companies. This is not systematically sustainable. And the working class is being set up for a world of hurt.

I have a job alert set up for network engineering positions. This week and last week they’ve posted 4 or 5 in India. None in the US. Are they offshoring engineering???

Why can’t the offshore teams do the MI HIDE calls?

What is actually going on with this company???
So many people are being laid off. ICs are being thrown away. Teams are on very slim resources. Performance is degraded.
What are they trying to achieve? Are they planning to move everything to offshore?

I have seen team after team's work get stolen by ireland or India, and then those teams dismantled.

US employees, when your team starts interacting with ireland or india in anyway way, know that their goal is to acquire your work so that your job can be eliminated.

I saw 2 teams in rx last week that developed a system, and slowly brought in the Irish, those entire us teams were eliminated on Friday.

Do NOT cooperate with ireland at any cost. Don't respond to their emails, don't assist them, etc...

Hello lovely people,
You guys probably dgaf about contractors but a lot of the contractors are being let go of, being replaced by offshore resources.

While I am really happy for the opportunity and hope this brings to the people offshore, I hope they are not overworked and expected to do as much as the onshore resources. Also, good luck to ACI and all the managers for future.

Software/program that basically makes Ramesh sound like Bob? Not their exact words, but basically what they were getting at. What a slap in the face to our global partners also, if the language barrier is having such an impact on our business or you’re embarrassed that you hire offshore individuals maybe you should consider changing your business practices. SMH - how embarrassing

A lot of you have probably faced issues working with offshore where they shirk tasks, overexaggerate their impact, and usually expect their American counterparts to pick up the slack they create. I spoke up about this during my manager 1:1 specifically about how tasks assigned to offshore ended up being done by onshore 60-75% of the time, BACKED UP WITH ACTUAL SCREENSHOTS FROM ACCESS LOGS AS PROOF THEY HAVEN'T BEEN THE ONES WORKING ON TICKETS. The response? "Well you get paid more than offshore so the expectations are a little different." WTF? The whole point of offshoring from the corporate suits perspective is to save money to get the same amount of work done. If they get let off the hook for subpar work quality AND quantity because they get paid less, then why not just keep the same American employees that were delivering more proportional to how much more they were getting paid, while avoiding the communication issue, work culture differences, and time zone barriers? The only thing keeping this company going despite pivoting towards people who get 1/5 of the work done for 1/4 of the price is the fact that the onshore side is willing to shoulder the extra burden because of the sh-t job market.

“The technology sector faces perhaps the most dramatic transformation. Indian IT services firms, which built empires on providing entry-level coding and testing services, now face existential threats to their business models. When AI can write, debug, and test code autonomously, offshore staffing advantages evaporate.”

Expect less investment and a never-ending headcount decline.

EXL is the global partner for offshore workers. Why does a company send large chunks of their work offshore?

Dear Mr. President,

I am reaching out to you today to share with you, my story. I work for The Cigna Group as a programmer. Last month Cigna decided to terminate 100's-1000's of our Doctors, Nurses and talented technology employees - Recently Cigna agreed to pay a 600-700M "charge" and has decided to terminate 7,000-15,500 full time employees and offshore their work investing heavily in a new "Hyderabad Innovation Hub" "HIH located in India. They think terminating and eliminating US workers to pay for David Cordani and Cigna's Executive leaderships poor decisions is acceptable.

Recently I have begun learning AI automation and wanted to share my idea how to protect America's work force from Outsourcing and offshoring our jobs to other countries. I think if you were to post draft of an Executive Order or a new article on TS saying my administration is reviewing options to create a new executive order protecting American Patriots work force, stating if Corporations like Cigna plan to move US workers "jobs" to India or other foreign counties they should plan on paying HUGE new tariff\tax or fee on the US healthcare data that originates in the US to be sent overseas. Expecting US Patriots to train the offshore company to "Transform, Manipulate, Re-Work" the data and then send it back to Cigna (or other corps in the US) to then send to their clients like the NFL, Disney and Amazon - they should plan on paying a new ridiculous amount of money to be allowed to do this. It's not just Cigna it's all corporations are doing this and if we do not take actions to stop it - I predict we will lose Half of the US jobs in the next 3-5 years. It's a Major Threat to the US economy and imagine if we lose half the current federal tax income and Social Security will fail. Imagine half of America unemployed with no work homeless living in the streets - a real AI generated "GREAT DEPRESSION" is on the horizon.

I am not saying it should be illegal for corporations to offshore, but I think if they want to use AI Agents Modules and Tools to replace the American work force, they should have to do it located in the US with either HB1 or US talent. If they move this work offshore to other countries to save money, they should have to pay a huge penalty to do it. I think even if you posted a message on TS that we are looking at that your words would stop companies like Cigna in their tracks from moving forward until they learned more from your administration's policies on it. I would like to see you propose an executive order like "The Great American AI Patriots Jobs Protection ACT" laying out how we are not going to let US corporations outsource Americas data to other countries to re-work it and send it back to the corporations to send to their US clients without penalties.

I would like to see you mention directly if David Cordani (CEO) Brian Evanko (CFO) Kari Stevens (HRVP) this this is a new business model they should sell the Cigna HQ in CT and relocate the HQ to India and stay there. David and the ETL team can sell all their mansions in Simsbury CT and go buy palaces in India.

Please really think this through as I think this will go down as a Major Accomplishment in your legacy and would help the Mid-terms in November and for decades to come in the future. Remembered as first President to protect America's work force from AI development. The day you put a stop to this and standing up to protect the US Patriot work force.

I posted my story TS under my ID "IQ120s" this morning, but the TS admins banned my account for "spamming" under the terms of service section "8".

You might be our only hope, the person with the power to stop this potential AI Great Depression on the horizon and being able to avoid it and save America's work force.

I just hope they don't try to slap the AI label on every barely believable justification. That excuse has become tired already.

Well, this is something new. Hearing about an offshore VP of Software Engineering getting laid off this week in CE.

Many skilled and hard workers from Montreal were let go today. Very sad to see jobs moving to India.

seeing talk in several spaces about a department being offshored at the end of the year.

I've been doing a lot of work with a MX City team lately, and they are just awful. They routinely just don't do what they're supposed to, and ignore questions during meetings. Their manager just says "they're shy" when asked about things, as if that's okay.

It's annoying enough that companies like TR are gutting the middle class by offshoring everything, but on top of that the lucky few of us who have not had our jobs offshored yet are apparently expected to work overtime to make up for the offshore team's ineptitude.

Obviously this is just one experience and team, but has anyone else seen this? Not sure if I've just gotten unlucky, or this is more of a widespread issue.

Execution is offshore.
Accountability is onshore.
Answers are expected instantly — from US leaders — even when the work is “handled” elsewhere.

So if leadership asks a question and you don’t know because the team is offshore? That’s your problem. Which means US folks quietly become backup, escalation, translator, and babysitter… on top of their real jobs.

Meanwhile:
• India and Mexico are on holiday (again).
• US teams keep things moving (as usual).
• Offshore teams won’t engage unless you’re senior enough.
• And somehow there’s monthly travel to the US with no agenda, no outcomes, just vibes.

But don’t worry — it’s “saving money.”

No one seems to track:
• US leadership overhead
• Context switching and rework
• Travel costs
• Decision delays

If the US is still accountable, always on, and filling every gap…
are we actually saving money — or just calling it offshoring and hoping no one does the math?

Depending on the time of the workday and degree of swivel of your chair, you can be either:

Working on Gainwell systems
Pretend to be a Microsoft support engineer
or
IRS agent threatening to arrest someone

Just got an Email to Onboard a Person in India - New Offshore Team. How much time do I have ? I've been here 6.5 Years.

I beard today that we are planning to hand r&d to H1B and offshore. is it true that we are basically done with innovation? My director is always talking about moving people from tech rolls into account mgmt and sales. He says that being technical and bilingual will get me further that trying to create. Our shift is from innovation to implementation? That would explain so much of the cultural shift they've dropped on us. shame, id been looking for opportunity to work in labs since covid. I didn't spent 6 years in school to sell Ericcson junk.

Just got my email Im being let go after 4 years. Im so disgusted with what they are doing, they dont value anyone in customer service.

Expect major layoffs this year. All the areas going through "transformation" like cfo, ops, and brand are planning to offshore roles or replace with AI. ETX was the test case before rollout to other areas.

They have reduction in US headcount as a goal for each area. Search deep enough on Sharepoint & OneDrive and the details can be found.

Just wondering how South N'Dola our greatest new offshore development is doing. Finally developed after first proposed as an extension to existing field 25 years ago. Was there any oil and pressure left after production from the north and did they find reservoir. Interested to see if there is any competence left in the company.

Why are offshore folks so bad at using Git? Branch management and conflict resolution are always so awful on-shore folks in our team always put out fires caused by offshore folks.(lots of rebasing and cherry picks)

The last few times I have contacted IT, It has been very obvious that they are at home. For instance, one guy was having a party at his house and angrily did everything he could to get me off the phone to return to that party. The last person to help, I could hear an actual rooster crowing in the background. I thought we built these overseas buildings and spent billions of dollars, why are they at home?

Nothing’s changed. Offshore more work, thin out US teams, stack roles, and squeeze productivity. The direction of the new leadership is obvious - same ol' same ol'.